How to Be Certified Janitor - Job Description, Skills, and Interview Questions

The effect of having a Certified Janitor is that businesses and organizations can ensure the cleanliness and safety of their facilities. Certified janitors are knowledgeable in the use of cleaning products, methods and techniques, and are trained to adhere to health and safety regulations. This can reduce the risk of hazardous situations, such as slips and falls or illness caused by improper cleaning.

Certified Janitors can also help to maintain a pleasant environment for customers, employees, and other visitors. As a result, businesses and organizations receive increased customer satisfaction and loyalty, improved employee morale, and a healthier work environment.

Steps How to Become

  1. Obtain a High School Diploma or Equivalent. Most employers prefer to hire janitors with at least a high school diploma or the equivalent, such as a General Educational Development (GED) certificate.
  2. Acquire Job Experience. Janitorial positions often don’t require any prior job experience. However, some employers may prefer to hire applicants with some related experience.
  3. Obtain Necessary Certifications. Depending on the employer and the type of janitorial job, applicants may need specific certifications. These certifications can include ServSafe certification, a food handler’s card, or a certification in hazardous materials management.
  4. Complete On-the-Job Training. Many janitorial positions provide on-the-job training to ensure the new employee is familiar with the company's policies and procedures. During the training period, employees learn how to properly clean and maintain the facility and how to use the appropriate cleaning supplies and equipment.
  5. Join a Professional Janitorial Association. There are professional associations that offer members information and resources related to the janitorial industry, such as the International Sanitary Supply Association (ISSA). Joining an association can be beneficial for janitors who want to stay up-to-date on industry trends and learn from experienced professionals in the field.
  6. Consider Obtaining a Janitorial License. Many states require janitors to have a license if they are performing certain types of services, such as pressure washing, landscaping, and window cleaning. Applicants can contact their state's licensing board for more information about obtaining a janitorial license in their area.

In order to stay ahead and capable as a certified janitor, one must ensure that they stay on top of their cleaning duties and are up to date with the latest techniques, products, and safety protocols. Keeping up with the ever-evolving industry standards will not only help ensure that tasks are done correctly, but it also allows a janitor to stay ahead of colleagues and be more efficient in their duties. This can be achieved by staying informed on the latest cleaning products, attending seminars and workshops, and researching best practices.

by taking the time to learn about safety protocols and work environment regulations, a certified janitor can remain compliant and productive at all times. Finally, staying organized and having good time management skills are essential for a successful janitorial career. With these elements in place, a certified janitor will always be prepared to take on any challenge.

You may want to check Janitorial Coordinator, Janitorial Cleaning Specialist, and Part-time Janitor for alternative.

Job Description

  1. Sweep, mop, scrub, wax, and polish floors.
  2. Clean and disinfect bathrooms and fixtures.
  3. Empty wastebaskets and trash containers.
  4. Refill restroom dispensers with soap, toilet paper, paper towels, etc.
  5. Dust and polish furniture and equipment.
  6. Vacuum carpets and upholstered furniture.
  7. Clean windows, door panels, and mirrors.
  8. Wipe down walls and wax or polish woodwork.
  9. Wash walls and ceiling tiles.
  10. Clean spills and stains from floors and furniture.
  11. Clean and maintain equipment such as vacuum cleaners and floor buffers.
  12. Remove snow from sidewalks and driveways.
  13. Follow safety protocols and use protective equipment when necessary.
  14. Keep records of supplies used and tasks performed.
  15. Maintain a neat and orderly janitorial closet or designated area.

Skills and Competencies to Have

  1. Knowledge of basic cleaning techniques and proper use of cleaning supplies.
  2. Ability to lift and carry heavy objects.
  3. Ability to operate a variety of cleaning machines such as vacuums, floor polishers, and window washers.
  4. Ability to follow safety procedures and use protective equipment such as gloves, masks, and eyewear.
  5. Ability to maintain a neat and organized work area.
  6. Knowledge of MSDS (Material Safety Data Sheets).
  7. Ability to work independently with minimal supervision.
  8. Ability to understand and follow instructions.
  9. Strong interpersonal and communication skills.
  10. Excellent problem-solving skills.

Being a certified janitor is an important skill to have, as it demonstrates a person's commitment to their job and to the safety of others. Having the proper certification is a crucial part of being a successful janitor and can make a big difference when it comes to the quality of the job. Certified janitors must take a course and pass an exam that covers topics such as safety procedures, sanitation and custodial duties, and chemical handling.

Once certified, janitors are able to perform basic cleaning duties and are also informed on how to properly clean different surfaces and materials. Having this certification also helps janitors understand the importance of using protective equipment and the proper cleaning solutions for the job. The certification also helps employers ensure that their janitors are up-to-date on the latest protocols for cleaning and maintenance.

having the proper certification can lead to improved job performance, better client satisfaction, and greater job opportunities.

Janitorial Technician III, Janitorial Attendant, and Senior Janitor are related jobs you may like.

Frequent Interview Questions

  • What experience do you have in janitorial services?
  • Are you familiar with OSHA safety regulations?
  • What techniques do you use to ensure a clean and sanitary workspace?
  • How would you handle a situation where a customer or coworker is not satisfied with the cleanliness of a space?
  • Describe a job where you had to manage multiple tasks and prioritize effectively.
  • What steps do you take to ensure that the floor surfaces remain safe and free from debris?
  • What methods do you use to keep track of supplies and equipment?
  • How do you handle difficult tasks such as cleaning up after an accident or spill?
  • How do you stay updated on the latest janitorial services trends?
  • Describe a time when you had to go above and beyond to exceed customer expectations.

Common Tools in Industry

  1. Vacuum Cleaner. Used for deep cleaning carpets and floors (eg: Dyson V8).
  2. Broom and Dustpan. Used for sweeping dirt, dust, and debris (eg: Libman Push Broom).
  3. Mop and Bucket. Used for mopping hard floors (eg: O-Cedar Microfiber Twist Mop).
  4. Window Squeegee. Used for cleaning windows (eg: Ettore All-Purpose Squeegee).
  5. Scrub Brush. Used for scrubbing tough stains (eg: Libman Heavy Duty Scrub Brush).
  6. Toilet Brush and Plunger. Used for cleaning toilets and drains (eg: OXO Good Grips Toilet Brush and Plunger Set).
  7. Trash Can Liners. Used for lining garbage cans (eg: Glad ForceFlex Trash Bags).
  8. Disinfectant Wipes. Used for sanitizing surfaces (eg: Clorox Disinfecting Wipes).
  9. Glass Cleaner. Used for cleaning glass surfaces (eg: Windex Glass Cleaner).
  10. Tile and Grout Brush. Used for scrubbing tile and grout lines (eg: OXO Good Grips Grout Brush).

Professional Organizations to Know

  1. International Sanitary Supply Association (ISSA)
  2. Building Service Contractors Association International (BSCAI)
  3. International Executive Housekeepers Association (IEHA)
  4. National Air Duct Cleaners Association (NADCA)
  5. National Association of Professional House Cleaners (NAPHC)
  6. International Custodial Advisors Network (ICAN)
  7. International Window Cleaners Association (IWCA)
  8. Association for the Healthcare Environment (AHE)
  9. Institute of Inspection Cleaning and Restoration Certification (IICRC)
  10. National Cleaning Association (NCA)

We also have Janitorial Supervisor II, Janitorial Specialist, and Janitorial Technician II jobs reports.

Common Important Terms

  1. Housekeeping. The practice of maintaining cleanliness in a home or building.
  2. Sanitation. The maintenance of safe and healthy conditions, especially through the provision of adequate garbage and sewage disposal, waste management, and clean water.
  3. Cleaning Supplies. Products used for cleaning, such as mops, brooms, sponges, and cleaning solutions.
  4. Floor Care. The process of keeping a floor clean and free of debris.
  5. Waste Management. The collection and disposal of solid, liquid, and gaseous wastes.
  6. OSHA Guidelines. Regulations set forth by the Occupational Safety and Health Administration to ensure safety in the workplace.
  7. Personal Protective Equipment (PPE). Clothing, tools, and other items that are used to protect workers from hazards in the workplace.
  8. Infection Control. Strategies used to prevent the spread of contagious diseases in a facility.
  9. Restroom Cleaning. The process of cleaning and disinfecting restrooms to maintain a hygienic environment.

Frequently Asked Questions

What qualifications are required to become a Certified Janitor?

To become a Certified Janitor, an individual must have a high school diploma or equivalent, at least two years of janitorial experience, and complete an approved certification program.

How long does it take to become a Certified Janitor?

The amount of time required to become a Certified Janitor varies depending on the individual's experience and the length of the certification program they choose. On average, it can take between three to six months to become certified.

What is the cost of the Certified Janitor certification program?

The cost of the Certified Janitor certification program varies depending on the program provider, but typically ranges from $200 to $500.

What benefits does becoming a Certified Janitor offer?

Becoming a Certified Janitor offers many benefits, such as potential salary increases, job security, and increased knowledge and skills. It also demonstrates a commitment to professionalism and a dedication to providing excellent customer service.

What organizations offer the Certified Janitor certification program?

The International Sanitary Supply Association (ISSA) and the Building Service Contractors Association International (BSCAI) both offer the Certified Janitor certification program.

Web Resources

Author Photo
Reviewed & Published by Albert
Submitted by our contributor
Janitor Category