How to Be Janitorial Technician II - Job Description, Skills, and Interview Questions

Apr 30, 2021 / 5 Minutes Read / By Albert

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The Janitorial Technician II is responsible for maintaining a clean and safe environment for all guests and staff within an establishment. This role requires a high level of attention to detail, as they must ensure that all areas, such as floors, walls, and furniture, are free of dirt and debris. By performing their duties in an efficient and timely manner, the Janitorial Technician II can help to prevent the spread of germs and diseases, reduce the risk of slips, trips, and falls, and create a pleasant atmosphere for customers and employees. Additionally, their work can lead to improved employee morale and customer satisfaction, as well as increased productivity due to the positive environment that they create.

Steps How to Become

Obtain a high school diploma or GED. Most employers require applicants for janitorial technician positions to have at least a high school diploma or equivalent.
Develop skills related to the job. Many janitorial technician positions require basic knowledge of cleaning products, tools, and techniques. You may want to take courses or pursue certifications related to the industry to demonstrate your knowledge and commitment to the field.
Get experience. Many employers prefer to hire janitorial technicians with experience in the field. Consider applying for part-time or entry-level positions to gain the experience needed to qualify for more advanced janitorial technician roles.
Apply for a job as a Janitorial Technician II. If you have the required qualifications and experience, you can apply for a janitorial technician position at companies that offer these positions.
Ace the interview. Once youve been invited for an interview, its important to demonstrate your qualifications and skills during the interview process. Be prepared to discuss your experience and answer questions about your knowledge of the industry.
Obtain certification or licensing. Depending on the state, janitorial technicians may need to obtain licensing or certification prior to employment. Check with your state's licensing board for requirements in your area.

Proper training and skills are essential for a Janitorial Technician II to be successful. When a technician is well-versed in the necessary techniques and tools, they can complete the job more quickly and efficiently. This leads to higher customer satisfaction, as the work is done correctly and in a timely manner.

having the right skills and training can help to reduce the risk of accidents or other errors, as the technician will be aware of the proper safety protocols. Finally, having the appropriate knowledge can help the technician to stay organized and efficient, enabling them to take on more tasks and make the most of their time. having the right knowledge and skills makes a Janitorial Technician II a valuable asset to any business.

You may want to check Janitorial Engineer, Part-time Janitor, and Janitorial Supervisor II for alternative.

Job Description

Maintains and cleans work areas, restrooms, and other areas.
Sweeps, mops, and vacuums floors.
Dusts and damp-wipes furniture, walls, and other surfaces.
Washes windows and walls.
Empties wastebaskets and replaces liners.
Replenishes restroom supplies.
Cleans rugs and carpets using vacuum cleaners and/or shampooers.
Cleans and polishes furniture and fixtures.
Cleans and sanitizes sinks, toilets, urinals, and other restroom fixtures.
Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.
Cleans spills and other messes as needed.
Reports any safety hazards or maintenance needs to supervisor.
Operates carpet shampooers, floor buffers, and other industrial cleaning equipment.
Assists with other duties as needed or assigned.

Skills and Competencies to Have

Knowledge of cleaning principles and practices.
Ability to operate a wide range of janitorial equipment.
Ability to follow written and verbal instructions.
Ability to lift and carry heavy objects.
Ability to identify and report safety hazards.
Ability to work independently and as part of a team.
Knowledge of supplies, materials and equipment necessary for janitorial work.
Knowledge of hazardous waste disposal regulations and procedures.
Knowledge of Occupational Safety and Health Administration (OSHA) regulations.
Ability to maintain records, logs and inventories as required.
Ability to maintain a clean and orderly work area.
Ability to use problem-solving skills to resolve issues quickly and efficiently.
Ability to interact professionally with customers and coworkers.
Knowledge of infection control guidelines and procedures.

The ability to pay close attention to detail is an important skill for a Janitorial Technician II. This skill is essential for ensuring that all areas are cleaned and maintained to the highest standards. Being able to understand and follow written and verbal instructions is also key for this role, as it helps the technician to carry out their job efficiently and accurately.

It is important for the technician to be organized and have good time management skills, as they need to be able to work through their daily tasks in a timely manner. a Janitorial Technician II needs to have good customer service skills in order to handle any customer complaints or questions they may come across. Without these skills, a Janitorial Technician II won't be able to perform their duties properly and may not be able to perform their job to the best of their ability.

Janitorial Supply Clerk, Janitorial Specialist, and Lead Janitor are related jobs you may like.

Frequent Interview Questions

What experience do you have in janitorial technician work?
What safety protocols do you follow when cleaning a space?
How do you prioritize tasks when cleaning a large space?
Describe your experience with using janitorial supplies and equipment.
What challenges have you faced in your previous janitorial technician positions?
How do you handle difficult situations, such as dealing with uncooperative clients?
How do you inspect a space for cleanliness after completing janitorial tasks?
What strategies do you use to ensure that the highest level of cleanliness is achieved?
Describe a time when you had to go above and beyond your job duties to complete a janitorial task.
What methods do you use to keep current on janitorial industry trends and best practices?

Common Tools in Industry

Vacuum Cleaner. Used for cleaning carpets, rugs, and floors. (example: Dyson DC25 Bagless Vacuum Cleaner)
Broom and Dustpan. Used for sweeping hard surfaces. (example: Libman Heavy Duty Broom with Dustpan)
Mop and Bucket. Used for cleaning hard surfaces. (example: O-Cedar EasyWring Microfiber Spin Mop & Bucket System)
Cleaning Cloths. Used for wiping down surfaces and removing dust. (example: Scotch-Brite Non-Scratch Scrub Sponges)
Glass Cleaner. Used for cleaning windows and mirrors. (example: Windex Glass Cleaner)
Disinfectant Spray. Used for killing germs and bacteria on surfaces. (example: Lysol Disinfectant Spray)
Carpet Spot Remover. Used for removing stains from carpets and rugs. (example: Resolve Carpet Spot & Stain Remover)
Floor Stripper. Used for removing wax and sealers from floors. (example: Zep Commercial Floor Stripper)
Utility Cart. Used for transporting cleaning supplies and equipment. (example: Rubbermaid Commercial Products Utility Cart)
Ladder. Used for reaching high surfaces and windows. (example: Louisville Ladder FS1508 Fiberglass Step Ladder)

Professional Organizations to Know

International Sanitary Supply Association (ISSA)
Building Service Contractors Association International (BSCAI)
National Association for Professional House Cleaners (NAPHC)
Association of Residential Cleaning Services International (ARCSI)
Green Clean Institute
Cleaning Management Institute (CMI)
International Association of Building Service Contractors (IABSC)
Janitorial Services Association of America (JSAA)
Institute of Inspection, Cleaning and Restoration Certification (IICRC)
National Air Duct Cleaners Association (NADCA)

We also have Certified Janitor, Janitorial Cleaning Specialist, and Janitorial Maintenance Worker jobs reports.

Common Important Terms

Housekeeping. The process of maintaining a clean and orderly environment in a home or other area.
Cleaning Supplies. A variety of materials and products used to clean surfaces and objects.
Sanitation. The practice of maintaining cleanliness in order to prevent the spread of disease.
Waste Management. The process of collecting, transporting, disposing of, or processing waste materials in a safe and efficient manner.
Floor Care. The process of cleaning and maintaining the floor surface to maintain a safe and aesthetically pleasing environment.
Carpet Care. The process of cleaning and maintaining carpets to maintain a safe and aesthetically pleasing environment.
Hazardous Materials Handling. The process of safely handling and disposing of hazardous materials according to regulations and safety protocols.
Pest Control. The process of controlling the presence of pests, such as rodents, insects, and other pests, in order to maintain a safe and healthy environment.

Frequently Asked Questions

What tasks does a Janitorial Technician II typically perform?

Janitorial Technician IIs are responsible for cleaning and maintaining buildings, such as offices, schools, hospitals, and other public facilities. Their tasks typically involve vacuuming, mopping, dusting, sweeping, and polishing floors; scrubbing and sanitizing bathrooms; removing trash and recycling; and cleaning windows and mirrors.

What qualifications are necessary to become a Janitorial Technician II?

Most employers require Janitorial Technician IIs to have a high school diploma or equivalent. Additionally, prior experience in cleaning or janitorial work is often preferred.

What hours does a Janitorial Technician II typically work?

Janitorial Technician IIs typically work full-time hours, often including nights and weekends.

What safety protocols must Janitorial Technician IIs follow?

Janitorial Technician IIs must follow all safety protocols set forth by their employer and OSHA regulations. This includes wearing personal protective equipment such as gloves, masks, and eye protection when necessary, using cleaning chemicals according to manufacturer instructions, and following proper disposal procedures for hazardous materials.

How much does a Janitorial Technician II typically earn?

According to PayScale.com, the median annual salary for Janitorial Technician IIs is $28,818. Wages can vary based on experience, location, and other factors.