How to Be Building Maintenance Technician - Job Description, Skills, and Interview Questions

Jan 21, 2021 / 5 Minutes Read / By Albert

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The role of a Building Maintenance Technician is an important one, as they are responsible for ensuring that all building systems, structures, and equipment are functioning properly. This is critical to the safety of the building's occupants, as well as ensuring that the building remains aesthetically pleasing. Poor maintenance can lead to costly repairs, which can be extremely expensive for the property owner.

To prevent these issues, Building Maintenance Technicians must stay up to date on the latest building codes and regulations, as well as follow a regular maintenance schedule. they must be able to use their skills and expertise to diagnose and repair any issues that may arise with the building's systems and structures. By doing so, they are able to keep the building in peak condition and ensure that everyone who enters is safe and secure.

Steps How to Become

Obtain a high school diploma or equivalent. Building maintenance technicians typically must have a high school diploma or equivalent to qualify for entry-level positions. Vocational school programs and apprenticeships are also available.
Consider pursuing vocational school or an apprenticeship program. Many employers prefer applicants with training in building maintenance, such as a certificate, diploma, or associate's degree from a vocational school or apprenticeship program.
Gain experience in the field. Some employers prefer to hire applicants who have relevant experience in building maintenance. Experience can be gained through positions such as custodian, janitor, superintendent, or handyman.
Seek out certifications. Certification from organizations such as the Building Performance Institute and North American Technician Excellence can demonstrate that an applicant has worked in the field and has a thorough understanding of building maintenance techniques and procedures.
Join professional organizations. Professional organizations such as the Building Maintenance and Management Association and the International Facility Management Association can provide access to educational opportunities and other resources for building maintenance technicians.

A successful Building Maintenance Technician requires a combination of practical knowledge, problem-solving skills, and the ability to think critically. Having a good understanding of building and plumbing systems, knowledge of electrical and mechanical systems, and the ability to read and interpret blueprints are all essential skills for the role. Having a good attitude and a willingness to learn are also important qualities.

If a technician is able to combine all these skills, they will be able to identify problems quickly, accurately diagnose them, and provide long-term solutions. This will lead to improved efficiency, better customer service, and increased productivity. an ideal and capable Building Maintenance Technician will be a valuable asset to any team.

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Job Description

Inspect and repair building systems, such as heating, cooling, plumbing, electrical and ventilation systems.
Perform routine maintenance tasks, including painting, drywall repair, caulking and other minor repairs.
Install and replace light fixtures, door locks and other building components.
Respond to facility emergency calls, such as floods, fires and power outages.
Monitor the performance of facility equipment and systems to ensure they are functioning properly.
Troubleshoot and diagnose problems with building systems.
Perform preventive maintenance activities on facility equipment and systems to ensure they are functioning properly.
Maintain records of all repairs and maintenance activities performed.
Follow safety protocols when performing maintenance tasks.
Provide assistance to other tradespeople, such as electricians and plumbers, when necessary.

Skills and Competencies to Have

Ability to troubleshoot and repair electrical, plumbing, and HVAC systems.
Knowledge of building codes and safety regulations.
Ability to use hand and power tools in a safe and efficient manner.
Ability to read blueprints and plans for projects.
Knowledge of carpentry, painting, and drywall repair techniques.
Understanding of basic roofing principles.
Proficient in operating lifts, ladders, and scaffolding.
Knowledge of preventative maintenance procedures.
Ability to manage multiple projects and prioritize tasks.
Excellent problem solving and communication skills.

Having good maintenance skills is essential for a Maintenance Technician. Proper maintenance can help to prevent costly repairs and downtime, ensuring that all systems are running smoothly and efficiently. A good Maintenance Technician will have a solid understanding of mechanical, electrical, and plumbing systems, as well as the ability to troubleshoot and repair problems quickly and accurately.

They must also be able to use tools, follow safety protocols, and read diagrams and schematics. good communication and customer service skills are essential for a Maintenance Technician, as they need to be able to interact with customers and other staff members to ensure the smooth running of a facility. By having the right maintenance skills, a Maintenance Technician can help to reduce expensive repairs and downtime, improving the efficiency of a facility and providing better customer service.

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Frequent Interview Questions

What experience do you have in building maintenance?
How would you describe your knowledge of HVAC systems?
Are you experienced in plumbing, electrical and carpentry repairs?
How do you prioritize tasks when faced with multiple requests?
How do you stay up to date with new technologies and maintenance regulations?
Describe a time when you identified and solved a complex problem with a building system.
What safety measures do you take when performing maintenance?
How do you plan and budget for maintenance projects?
What have you done to maintain professional relationships with tenants or building staff?
Describe a time when you had to handle a difficult customer service issue.

Common Tools in Industry

Hammer. Used to drive nails and other fasteners into or out of a surface. (eg: Driving nails into drywall)
Screwdriver. Used to drive screws into or out of a surface. (eg: Screwing in cabinet hinges)
Pliers. Used to grip, twist, and cut objects. (eg: Snipping a wire)
Wrench. Used to loosen or tighten bolts, nuts, and pipes. (eg: Tightening a pipe fitting)
Saw. Used to cut through wood, metal, and other materials. (eg: Cutting a piece of lumber to size)
Drill. Used to create holes in wood, metal, and other materials. (eg: Drilling a pilot hole for a screw)
Level. Used to check if a surface is level or not. (eg: Checking the level of a floor before installing tile)
Tape Measure. Used to measure distances. (eg: Measuring the length of a wall)
Ladder. Used to reach high places. (eg: Changing lightbulbs on high ceilings)
Paintbrush. Used to apply paint or other coatings. (eg: Painting a wall)

Professional Organizations to Know

Building Owners and Managers Association (BOMA)
International Facility Management Association (IFMA)
American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE)
National Association of Home Builders (NAHB)
International Code Council (ICC)
American Society for Healthcare Engineering (ASHE)
Associated General Contractors of America (AGC)
National Electrical Contractors Association (NECA)
Associated Builders and Contractors (ABC)
The Plumbing-Heating-Cooling Contractors Association (PHCC)

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Common Important Terms

HVAC Technician. A technician who specializes in the installation, repair and maintenance of heating, ventilation and air conditioning systems.
Plumber. A professional who specializes in the installation and repair of plumbing systems.
Electrician. A professional who specializes in the installation and repair of electrical systems.
Carpentry. The craft of working with wood to create structures, furniture and other items.
Masonry. The craft of working with stone or brick to create structures, walls and other items.
Refrigeration Technician. A technician who specializes in the installation, repair and maintenance of refrigeration systems.
Painting. The craft of applying paint to surfaces to create a desired look or finish.
Landscaping. The craft of creating and maintaining outdoor spaces, such as gardens and lawns.
Security Systems Technician. A technician who specializes in the installation, repair and maintenance of security systems.
Flooring Technician. A technician who specializes in the installation, repair and maintenance of flooring systems.

Frequently Asked Questions

What qualifications do Building Maintenance Technicians need?

Building Maintenance Technicians typically need to have a high school diploma or equivalent, experience in building or facility maintenance, and knowledge of safety and environmental standards.

What duties are typically performed by a Building Maintenance Technician?

Building Maintenance Technicians are responsible for inspecting, maintaining, and repairing buildings and equipment, performing general maintenance tasks, troubleshooting electrical, plumbing, and HVAC systems, and responding to emergency maintenance needs.

What specific skills are important for a Building Maintenance Technician?

Building Maintenance Technicians should have a strong working knowledge of carpentry, plumbing, electrical systems, HVAC systems, and other building systems. They should also be familiar with safety and environmental regulations, possess good problem-solving skills, and have strong communication and customer service skills.