How to Be Package Handler - Job Description, Skills, and Interview Questions

The package handler is an important role in the delivery industry, as they are responsible for the safe and efficient receipt, handling, and delivery of packages. This role is essential to the success of many businesses and organizations, as it is the package handler who ensures that the goods and services they offer are received on time and in good condition. As a result, package handlers must have strong organizational skills and be able to prioritize tasks appropriately. Poor performance from package handlers can lead to delays in shipments, which could have an adverse effect on customer satisfaction, business growth, and profitability.

Steps How to Become

1. Research the company you would like to work for. Make sure you understand the job requirements and the different roles of a package handler.
2. Apply for the position by submitting your resume and other required documents.
3. Follow up with the company after your application is submitted.
4. Attend an in-person or virtual job interview.
5. Complete all necessary paperwork and drug tests as required by the employer.
6. Take part in any on-the-job training or orientation provided by the company.
7. Follow all safety protocols and company policies while on the job.
8. Communicate professionally with other employees and customers.
9. Maintain a high level of accuracy and efficiency when sorting, loading, and unloading packages.
10. Complete end-of-shift paperwork and prepare for the next shift.

The success of a package handler is largely dependent on their ability to be reliable and efficient. Being reliable means that the package handler can be trusted to complete their tasks in a timely manner, while being efficient means they can complete their tasks in the most efficient way possible. To ensure reliability and efficiency, package handlers should use the most up-to-date technology available for tracking packages, and practice proper time management techniques.

They should also pay attention to the details and utilize the most efficient routes for delivering packages. package handlers should be aware of any potential safety hazards and take appropriate steps to avoid them. By taking these steps, package handlers can become more reliable and efficient, which will help them succeed in their role.

You may want to check Postal Clerk, Night Mail Sorter, and Mail Services Coordinator for alternative.

Job Description

1. Load and Unload Packages: Load, unload, and sort packages according to delivery instructions.
2. Scan Packages: Use scanners to track packages and confirm delivery information.
3. Secure Packages: Use strapping, wrapping, or other methods to secure packages for delivery.
4. Drive Delivery Vehicles: Operate delivery vehicles to transport packages to customers.
5. Deliver Packages: Deliver packages to customer locations in a safe, timely manner.
6. Maintain Delivery Logs: Record delivery information such as date, time, and customer address in a logbook.
7. Follow Safety Protocols: Follow safety protocols to ensure the safety of yourself and those around you.
8. Provide Customer Service: Provide customers with information about their package or answer any questions they may have.

Skills and Competencies to Have

1. Ability to lift and move up to 70 pounds
2. Ability to stand for long periods of time
3. Ability to follow directions
4. Ability to work independently
5. Good organizational skills
6. Attention to detail
7. Quick problem-solving skills
8. Ability to work in a team environment
9. Knowledge of safety protocols
10. Good communication skills
11. Ability to use computers and other electronic equipment
12. Ability to multitask

Being a package handler requires a variety of skills, but the most important is attention to detail. Taking the time to properly inspect packages and ensure they are properly labeled and sorted is essential in the efficient delivery of packages. Errors in labeling can cause delays in delivery, which can lead to customer dissatisfaction and costly returns.

package handlers must have good physical stamina, as the job often involves lifting, carrying and sorting packages for long periods of time. Good communication skills are also important as package handlers often interact with customers, providing updates on their shipments or resolving any issues that may arise. To be successful in this role, it is essential to have a combination of these traits and skills.

Post Office Security Guard, Postal Service Courier, and Postman are related jobs you may like.

Frequent Interview Questions

• Can you describe your experience working with package handling equipment?
• What is the most challenging part of working with packages?
• How do you ensure packages are handled carefully?
• Are you comfortable lifting heavy packages?
• What experience do you have working in a fast-paced environment?
• Are you familiar with safety protocols related to package handling?
• What methods do you use to ensure packages are delivered on time?
• How would you handle a difficult customer when it comes to delivery delays or other issues?
• What techniques do you use to stay organized and efficient when handling packages?
• Are you able to work flexible hours if needed?

Common Tools in Industry

1. Pallet Jack. Used to move heavy packages or pallets. (Eg: Moving a pallet of boxes from the warehouse to loading dock)
2. Personal Protective Equipment (PPE). Includes items such as safety goggles, gloves, and boots to ensure the safety of package handlers. (Eg: Wearing safety goggles when handling fragile items)
3. Conveyor Belt. Used to transport packages along a set path. (Eg: Transferring packages from the sorting area to the shipping area)
4. Label Printer. Used to print labels for packages. (Eg: Printing a label for a package that is being shipped out)
5. Forklift. Used to lift and transport heavy packages. (Eg: Lifting a large box onto a truck for shipment)
6. Scanner. Used to scan barcodes on packages for tracking. (Eg: Scanning a barcode on a package before it is shipped out)
7. Stretch Wrap Dispenser. Used to secure packages with stretch wrap for shipping. (Eg: Wrapping a package in stretch wrap before it is shipped out)
8. Tape Gun. Used to seal packages with tape for shipping. (Eg: Taping a package closed before it is shipped out)

Professional Organizations to Know

1. National Association of Professional Package Handlers (NAPPH)
2. International Brotherhood of Teamsters
3. United Parcel Service (UPS) Employees Union
4. National Postal Mail Handlers Union (NPMHU)
5. American Postal Workers Union (APWU)
6. Association of Flight Attendants-CWA (AFA-CWA)
7. International Association of Machinists and Aerospace Workers (IAMAW)
8. International Longshore and Warehouse Union (ILWU)
9. National Association of Letter Carriers (NALC)
10. National Federation of Postal Clerks (NFPPC)

We also have Mail Delivery Worker, Letter Carrier, and Motor Vehicle Operator jobs reports.

Common Important Terms

1. Package Tracking. The process of tracking packages through the delivery process. Package tracking systems use barcodes, RFID tags, and other technologies to monitor the progress of a package from its point of origin to its final destination.
2. Package Sorting. The process of sorting packages by size, weight, and other criteria before they are loaded onto delivery vehicles.
3. Package Delivery. The process of delivering packages from the sender to the recipient.
4. Freight Forwarding. The process of transporting goods from one place to another. Freight forwarders are responsible for organizing the shipment and coordinating delivery with carriers.
5. Courier Services. Courier services are used to transport packages and documents directly between two points.
6. Palletizing. The process of stacking packages on a pallet for easier transportation and handling.
7. Shipping Documentation. Documents used to facilitate the transportation of goods, such as bills of lading, manifests, and shipping labels.

Frequently Asked Questions

What is the role of a Package Handler?

A Package Handler is responsible for loading and unloading packages, organizing and sorting packages, and moving packages to their proper delivery locations.

How much does a Package Handler make?

The average salary for a Package Handler is $15.76 per hour.

What are some of the duties of a Package Handler?

Some of the duties of a Package Handler include loading and unloading packages, scanning packages, sorting packages, moving packages to the appropriate delivery area, and ensuring package safety.

What skills do I need to be a successful Package Handler?

To be successful as a Package Handler, you should have good physical strength, agility, hand-eye coordination, organizational skills, and attention to detail.

How many hours per week can I expect to work as a Package Handler?

The number of hours worked per week as a Package Handler can vary depending on the company, but typically the hours range from 20-30 hours per week.

What are jobs related with Package Handler?

• Postal Carrier
• Delivery Driver
• Post Office Window Clerk
• Mail Handler
• Mail Carrier Assistant
• Postal Service Supervisor
• Collection Box Clerk
• Postal Services Officer
• Mail Distributor
• Part-Time Mail Carrier

Web Resources

• P69602: Package Handler Part Time – The Advantage | Aquinas … aqadvantage.aquinas.edu
• Package Handler – Academic Success & Career Center – … ascc.wsu.edu
• Package Handler Warehouse – Augustana College careers.augustana.edu