How to Be Post Office Security Guard - Job Description, Skills, and Interview Questions

Jan 30, 2022 / 6 Minutes Read / By Albert

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The importance of a Post Office Security Guard is steadily increasing in today's society. With the rise of mail theft and other forms of mail fraud, the need for a secure environment for handling mail is becoming more important. Post Office Security Guards provide an added layer of protection to ensure the safety and security of mail, customers and employees.

They monitor access to the post office, check for suspicious activities, and regulate traffic inside the building. As a result, the presence of a Security Guard can help to deter crime, protect customers and employees, and help to ensure the security of mail being processed. Furthermore, these guards can also be trained to detect identity theft and credit card fraud, providing another layer of protection for customers.

Steps How to Become

Check Your Eligibility. The first step in becoming a Post Office Security Guard is to make sure you meet the minimum requirements. These requirements vary by state, but typically include being at least 18 years of age, being a U. S. citizen, and having a high school diploma or GED.
Complete Training. After meeting the basic requirements, you will need to complete a training program approved by the Postal Service. This program typically includes instruction in areas such as criminal law, physical security, use of force, search techniques, and emergency response.
Apply for a Position. Once you have completed the training program, you can apply for a position as a Post Office Security Guard. You will need to complete an application and submit it to the Postal Service.
Pass a Background Check. The Postal Service will conduct a background check to verify your eligibility for the position. This includes checking your criminal record and other personal information.
Get Certified. Once you have passed the background check, you will need to obtain certification from the Postal Service. This certification is required in order to be hired as a Post Office Security Guard.
Get Hired. Once you have obtained certification, you can begin the process of applying for and accepting a position as a Post Office Security Guard. You will need to attend an interview, complete paperwork, and pass any additional tests or screenings required by the Postal Service.

The demand for security guards at post offices rises as the level of threat increases. As the number of robberies, burglaries, and other crimes against post offices increase, the need for skilled and capable security guards becomes paramount. To ensure the safety of employees and customers, post offices require security guards to have a thorough understanding of the laws and regulations governing security and be able to respond quickly and effectively to any threats.

Proper training and certification are essential to ensure that security guards are up-to-date on the latest security protocols and techniques to protect the post office and its customers. post offices must ensure that all guards have the appropriate experience and knowledge to correctly interpret safety and security threats. With these measures in place, post offices can be better equipped to protect their employees and customers from any potential threats.

You may want to check Postal Service Supervisor, Mail Handler, and Mail Room Technician for alternative.

Job Description

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Circulate among visitors, patrons, and employees to preserve order and protect property.
Answer alarms and investigate disturbances.
Monitor and control access at building entrances and vehicle gates.
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Provide assistance to customers, employees, and visitors as necessary.
Investigate and prepare reports on accidents, incidents, and suspicious activities.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Monitor and adjust security systems or equipment as necessary.

Skills and Competencies to Have

Ability to effectively communicate with people from a variety of backgrounds.
Strong problem-solving skills.
Knowledge of security procedures and protocols.
Ability to respond quickly to emergency situations.
Excellent observational skills and attention to detail.
Ability to stay calm and professional under pressure.
Good physical condition and mobility.
Proficiency in using computers and related software.
Ability to write reports and complete forms accurately.
Ability to work independently and as part of a team.

Good security guard skills are essential for keeping the post office secure and safe. Having the ability to observe and identify potential threats, handle customer inquiries, and take appropriate action in emergency situations are all important for a post office security guard. Good communication skills are also important, as they enable the security guard to effectively handle potential problems and address customer concerns.

Good physical fitness is also necessary, as it allows the guard to respond quickly to any situation that may arise. Finally, knowledge of security protocols and procedures is a must, as it ensures the safety of both customers and staff in the post office environment. All of these skills combined help to create a secure and safe environment in the post office.

Bulk Mail Clerk, Night Mail Sorter, and Special Delivery Messenger are related jobs you may like.

Frequent Interview Questions

What experience do you have in security guard roles?
How would you respond to an emergency situation at the post office?
What strategies do you use to prevent or detect security threats?
How well do you interact with customers and their inquiries?
How do you handle difficult situations or confrontations on the job?
Are you comfortable working in a fast-paced environment?
What safety protocols do you ensure are followed in the post office?
How do you remain alert and vigilant while on the job?
What methods would you use to identify suspicious activity or people?
What techniques do you use to protect confidential documents and other sensitive items?

Common Tools in Industry

Surveillance Cameras. Video cameras installed to monitor and record activity in and around the post office. (eg: CCTV cameras)
Access Control System. System that restricts access to post office premises and sensitive areas. (eg: keycard system)
Security Alarms. Systems that detect unauthorized entry and alert security personnel. (eg: motion sensors)
Communication Devices. Two-way radios or cell phones for communication between guards and other security personnel. (eg: walkie talkies)
Patrol Equipment. Flashlights, batons, handcuffs, pepper spray, and other equipment to help a security guard patrol the area. (eg: body camera)
Lockdown Systems. Systems that can be used to quickly restrict access to an area in the event of an emergency. (eg: magnetic locks)

Professional Organizations to Know

American Society for Industrial Security (ASIS)
International Association of Professional Security Consultants (IAPSC)
National Burglar and Fire Alarm Association (NBFAA)
National Association of Security Companies (NASCO)
Security Industry Association (SIA)
The Association of Security Professionals (ASP)
International Foundation for Protection Officers (IFPO)
American College of Security & Investigations (ACSI)
International Security Management Association (ISMA)
International Association of Professional Private Investigators (IAPP)

We also have Mailroom Associate, Postal Delivery Agent, and Postal Clerk Supervisor jobs reports.

Common Important Terms

Postal Inspection Service. The Postal Inspection Service is an investigative arm of the United States Postal Service (USPS). They are responsible for enforcing laws relating to the mail and protecting USPS employees, customers, and infrastructure.
Background Check. A background check is a process used to verify an individual's identity and/or past criminal history. It is commonly used by companies to ensure that potential employees do not pose a security risk.
Screening Process. The screening process is used to evaluate potential employees prior to hiring. It includes conducting background checks, verifying references, and conducting interviews.
Access Control. Access control is a system used to limit access to certain areas or information. It is commonly used in government and corporate facilities to restrict access to sensitive areas or data.
Security Protocols. Security protocols are policies and procedures designed to protect an organization's assets and data from unauthorized access or manipulation.
Surveillance Equipment. Surveillance equipment is used to monitor an area or person for security purposes. It can include cameras, motion detectors, and other types of sensors.

Frequently Asked Questions

What qualifications are needed to become a Post Office Security Guard?

To become a Post Office Security Guard, applicants must possess a valid drivers license and have the ability to pass a background check. In addition, they must possess the necessary physical fitness and firearms training certifications as required by their state.

What are the duties of a Post Office Security Guard?

The primary duty of a Post Office Security Guard is to protect the post office premises, staff, and customers by enforcing security protocols and responding to emergency situations. Other duties may include patrolling the premises, monitoring closed circuit cameras, and providing customer service.

What hours can Post Office Security Guards typically work?

Post Office Security Guards typically work part-time or full-time hours, depending on their availability and the needs of the post office. Generally, they work 8-hour shifts between the hours of 8am and 6pm, but shift times may vary based on the post office's needs.

What is the average salary of a Post Office Security Guard?

The average salary of a Post Office Security Guard can vary depending on the location and hours worked. Generally, the salary range is between $13 and $23 per hour, with an estimated median wage of $17.58 per hour.

What kind of training is required for Post Office Security Guards?

Post Office Security Guards must complete training in patrol techniques, customer service, emergency response, firearms safety, and other topics relevant to their position. Most states also require that security guards complete continuing education courses in order to maintain their certification.

Web Resources

Online Security Guard Training- Program Overview | Penn Foster www.pennfoster.edu
Security Guard Training Courses At PWA.edu In Los pwa.edu
City Colleges of Chicago - Security Guard www.ccc.edu