How to Be Esports Operations Manager - Job Description, Skills, and Interview Questions

Jan 21, 2021 / 6 Minutes Read / By Albert

How to Become

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Esports Operations Managers have the responsibility of effectively managing the day-to-day operations of esports organizations. This includes managing the staff, budgeting, scheduling, and event management. As a result, Esports Operations Managers have the ability to impact the success and profitability of esports organizations.

In order to be successful in this role, Managers must possess strong organizational and leadership skills, as well as an excellent understanding of the esports industry and its trends. They must also be able to communicate effectively with stakeholders, including players, sponsors, and fans. they must be able to develop and implement strategies that will maximize the organization's efficiency and profitability.

Steps How to Become

Earn a Bachelor's Degree. Most esports operations managers have at least a bachelor's degree in a relevant field, such as business administration, sports management, marketing, or computer science. Earning a degree will help you understand the business and technical aspects of running an esports organization.
Gain Relevant Experience. Look for ways to gain relevant work experience in the esports industry. This could include internships, volunteer positions, or working as an esports referee or event coordinator. You should also consider joining an esports organization as a player so you can learn more about the business side of the industry.
Build Your Network. Building a network in the esports industry is key to becoming an esports operations manager. Connecting with other professionals, attending industry events, and joining esports-related organizations can help you gain valuable contacts.
Demonstrate Your Skills. Showcase your skills and knowledge by writing for esports publications and blogs, creating content for social media, and building a portfolio of your work.
Get Certified. Consider getting certified in esports operations management. There are several organizations that offer certifications, such as the Esports Industry Association and the Professional Esports Association. Having a certification can help you stand out from other candidates when applying for jobs.

The success of an Esports Operations Manager relies heavily on the ability to properly manage and coordinate all aspects of the esports team. This requires a reliable and qualified individual who is able to handle the stress of managing a team, dealing with players, and scheduling events. An Esports Operations Manager must possess strong leadership skills, be highly organized, and have excellent communication skills.

they should have a thorough knowledge of the esports industry, be familiar with all current esports trends, and stay up-to-date on the latest gaming technologies. With these traits, an Esports Operations Manager is more likely to successfully manage the team, oversee operations, and ensure that the team performs at its highest level.

You may want to check Esports Tournament Director, Esports Lead Developer, and Esports Broadcast Announcer for alternative.

Job Description

Oversee the daily operations of esports teams and leagues.
Develop and implement strategies to maximize the success of esports teams, events, and sponsorships.
Create and communicate team and league goals, objectives and strategies.
Develop and implement processes to monitor, evaluate and report on performance.
Manage budgets, contracts and sponsorships related to esports teams and leagues.
Coordinate with players, coaches, and staff to ensure a positive and productive environment.
Manage esports events, including scheduling, production, broadcasting, and social media promotion.
Monitor industry trends, news, and developments to maintain competitive advantage.
Serve as the public face of the organization in media interviews and other public appearances.
Work with other departments to ensure smooth integration with esports operations.

Skills and Competencies to Have

Knowledge of esports industry, game titles, and competitive leagues
Understanding of team management and development
In-depth knowledge of tournament operations and professional esports culture
Excellent communication and collaboration skills
Ability to develop and implement effective strategies
Strong organizational and problem-solving skills
Ability to stay current with new trends in esports
Ability to develop strong relationships with sponsors, partners, and players
Knowledge of budgeting and financial management
Ability to work cross-functionally and manage multiple projects
Ability to create and improve processes
Proficient in using esports related software and tools
Experience in analytics and data-driven decision-making

Esports Operations Managers are responsible for the day-to-day management of an esports organization. The most important skill they must possess is the ability to effectively lead and coordinate the team. This means having a comprehensive understanding of the industry, along with strong communication and interpersonal skills.

They must be able to lead by example and motivate their team to achieve their goals. they need to be able to effectively manage resources and finances, as well as having the ability to strategize and plan for the future. By possessing these skills, an Esports Operations Manager can ensure that their team is successful and that their organization's operations are running smoothly.

Furthermore, they must be able to work with other stakeholders in the industry, such as sponsors and partners, in order to ensure that their organization is well-positioned for long-term success.

Esports Video Editor, Esports Account Manager, and Esports Technical Support Specialist are related jobs you may like.

Frequent Interview Questions

What experience do you have in esports operations?
Describe a successful tournament or event youve managed or been involved with in the past.
How do you stay organized and manage multiple tasks and deadlines?
What strategies do you use to develop relationships with key figures in esports, such as teams and sponsors?
How would you handle a difficult situation with a sponsor or team?
What strategies do you have for growing an esports organization?
What skills and qualifications do you bring to the role of Esports Operations Manager?
How do you ensure that events are run smoothly and efficiently?
How do you stay up-to-date on the latest trends and developments in the esports industry?
What challenges have you faced in your previous roles that could be applicable to this position?

Common Tools in Industry

Project Management Software. Tools used to manage projects, teams, and resources. Examples include Trello, Asana, and Basecamp.
Event Management Software. Tools used to plan and manage events. Examples include Eventbrite, RegFox, and Cvent.
Social Media Management Software. Tools used to manage content and interactions on social media networks. Examples include Hootsuite, Sprout Social, and Buffer.
Analytics Software. Tools used to measure and analyze data from marketing campaigns and website usage. Examples include Google Analytics, Adobe Analytics, and Mixpanel.
Live Streaming Software. Tools used to broadcast live video over the internet. Examples include Twitch, YouTube Live, and Facebook Live.
Communication Software. Tools used to communicate with team members, partners, and fans. Examples include Slack, Discord, and Skype.
Content Management Software. Tools used to create, store, and share digital content. Examples include WordPress, Joomla, and Drupal.
Online Payments Software. Tools used to process payments online. Examples include Stripe, PayPal, and Square.

Professional Organizations to Know

International eSports Federation (IeSF)
Electronic Sports League (ESL)
World Esports Association (WESA)
Major League Gaming (MLG)
DreamHack
World Gaming Network (WGN)
Professional Esports Association (PEA)
International Video Game Federation (IVGF)
Gfinity
Overwatch League
National Association of Collegiate Esports (NACE)
Esports Integrity Commission (ESIC)

We also have Esports Content Strategist, Esports Journalist, and Esports Publicist jobs reports.

Common Important Terms

Tournament Organizer (TO). This is an individual or organization responsible for organizing and running a competitive esports tournament.
League Commissioner. This is an individual or organization responsible for the overall operations of an esports league, including rules, compliance, scheduling, and organizing tournaments.
Broadcast Producer. This individual is responsible for producing and overseeing the broadcast of an esports event, ensuring the quality and production of the stream.
Community Manager. This individual is responsible for creating and maintaining relationships with the community of fans, players, and sponsors.
Content Creator. This individual produces creative content related to esports, such as videos, articles, and social media posts.
Referee/Judge. This individual is responsible for officiating matches and resolving disputes during esports events.
Analyst. This individual evaluates data from previous matches and provides insights and analysis to teams and organizations.
Event Manager. This individual is responsible for organizing and managing the logistics of an esports event, such as venues, staffing, sponsorships, and marketing.

Frequently Asked Questions

What is an Esports Operations Manager?

An Esports Operations Manager is responsible for the management and growth of an esports organization or team. They are responsible for overseeing all aspects of the organization, including recruiting and managing talent, developing and executing marketing strategies, managing finances, and ensuring compliance with relevant regulations.

What skills are required to be an effective Esports Operations Manager?

An effective Esports Operations Manager must have excellent organizational, communication, and problem-solving skills. They must also have a good understanding of the esports industry and its current trends, as well as knowledge of the legal and regulatory environment. Additionally, knowledge of finance and marketing are essential to success in this role.

How many hours per week does an Esports Operations Manager typically work?

The amount of hours worked per week by an Esports Operations Manager can vary greatly depending on the size of the organization, the number of employees and teams managed, and the availability of resources. Generally speaking, an Esports Operations Manager can expect to work 40+ hours per week.

What is the average salary of an Esports Operations Manager?

The average salary of an Esports Operations Manager can vary depending on experience, location, and the size of the organization. Generally speaking, salaries typically range from $50,000 to $140,000 per year.

What is the job outlook for Esports Operations Managers?

The job outlook for Esports Operations Managers is very positive. As the esports industry continues to grow, there will be an increasing demand for well-qualified professionals with expertise in managing esports organizations and teams.