How to Be Cleaning Worker - Job Description, Skills, and Interview Questions

Jan 7, 2022 / 5 Minutes Read / By Albert

How to Become

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Cleaning workers have a difficult job that often goes unnoticed by the public. Unsurprisingly, their hard work can lead to physical and mental stress. Because they are constantly on their feet, they can experience aching muscles, back pain, and leg fatigue.

the long hours and physical demands of the job can cause stress-related issues such as anxiety and depression. with the current pandemic, cleaning workers are also exposed to additional health risks every day. To help alleviate these risks, it is important for cleaning workers to take breaks throughout the day and follow safety protocols such as wearing protective gear and frequently washing their hands.

Cleaning workers deserve recognition for their dedication and hard work, and it is our responsibility to ensure they are provided with a safe and healthy work environment.

Steps How to Become

Research the position. Research the qualifications and duties of a cleaning worker to make sure it's a job you're interested in.
Gather the necessary documents. Gather your resume, references, and any certifications or qualifications you may have.
Look for job postings. Look for job postings for cleaning workers in your area.
Apply for the job. Fill out the job application, attach your resume and other necessary documents, and submit your application.
Prepare for the interview. Make sure you research the company and come prepared with questions to ask.
Attend the interview. Dress professionally and arrive on time for the interview.
Follow-up. After the interview, follow up with a thank you email or phone call to show your appreciation.
Accept the job. If you are offered the job, accept it and start training.
Get certified. Get certified in first aid and CPR if necessary.
Start working. Begin your new job as a cleaning worker and start making a difference in the lives of those around you!

One of the most important traits for a cleaning worker to have is reliability. When a cleaner is reliable, it shows that they are trustworthy and capable of completing the job on time. As a result, clients are more likely to rely on them for future jobs and will be more likely to recommend them to others.

Furthermore, being reliable also helps cleaners to build a positive relationship with clients, as they will know they can trust that the job will be completed in a timely and satisfactory manner. Finally, reliable cleaners will generally have a better reputation amongst their peers, as they can be relied upon to show up on time and do the job right.

You may want to check Factory Worker, Food Service Worker, and Assembler Worker for alternative.

Job Description

Dust and mop floors, walls, and other surfaces.
Vacuum carpets and upholstered furniture.
Empty wastebaskets and remove trash to designated areas.
Wash windows, walls, and ceilings.
Clean and sanitize bathrooms, showers, and sinks.
Sweep and mop kitchen, cafeteria, and other food service areas.
Monitor and restock cleaning supplies.
Move furniture and equipment for cleaning purposes.
Mix cleaning solutions according to directions.
Report any repairs or maintenance needed to supervisors.

Skills and Competencies to Have

Physical fitness and strength: Ability to lift, move, and carry heavy objects, bend, and climb ladders.
Attention to Detail: Ability to pay close attention to detail when cleaning and organizing.
Time Management: Ability to work quickly and efficiently in order to complete tasks on time.
Interpersonal Skills: Ability to communicate effectively with supervisors and customers.
Problem-Solving Skills: Ability to identify issues and quickly devise solutions.
Customer Service: Ability to provide excellent customer service while cleaning and organizing.
Safety Knowledge: Knowledge of safety procedures when using cleaning supplies and equipment.
Organization: Ability to prioritize tasks, organize supplies, and keep areas clean and tidy.
Flexibility: Ability to work in various settings and adapt to changing tasks as needed.
Adaptability: Ability to adjust to different types of cleaning environments.

Having a good work ethic is the most important skill for a cleaning worker. It means being responsible, organized and dedicated to completing tasks in a timely manner. This will lead to higher levels of job satisfaction, as well as a better reputation among employers.

In turn, this can result in more job opportunities and better wages. having strong communication skills is essential for cleaning workers to be able to effectively communicate with their employers and customers. Being able to understand instructions, follow directions, and provide feedback are essential in this role.

Finally, it is important for a cleaning worker to have a good attitude and be willing to work with a team. Working together with others to effectively clean an area can help make the job more enjoyable and efficient.

Janitorial Worker, Laborer Worker, and Shipping Worker are related jobs you may like.

Frequent Interview Questions

What experience do you have in the cleaning industry?
What have you found to be the most rewarding aspect of cleaning work?
How do you prioritize tasks when managing multiple cleaning jobs?
What methods do you use to ensure that all areas are thoroughly cleaned?
How do you handle difficult customers or situations?
What safety protocols do you follow when using cleaning products and equipment?
Are you comfortable working alone or in a team environment?
Describe a time when you had to adapt to a challenging cleaning environment.
How do you handle cleaning jobs that require special attention?
What strategies do you use to stay organized and efficient when cleaning?

Common Tools in Industry

Vacuum Cleaner. A machine used to suck up dust and dirt from carpets, floors, and other surfaces. (eg: Dyson Vacuum Cleaner)
Mop and Bucket. A set of tools used to clean floors and other surfaces by scrubbing them with a damp mop. (eg: O-Cedar Mop and Bucket)
Broom and Dustpan. A set of tools used to sweep up dust, dirt, and debris. (eg: Libman Broom and Dustpan)
Disinfectant Spray. A type of chemical spray used to kill germs and bacteria on surfaces. (eg: Lysol Disinfectant Spray)
Microfiber Cloths. A type of cloth made from fine fibers that can be used to clean surfaces without the need for chemicals. (eg: Norwex Microfiber Cloths)
Window Cleaner. A type of chemical cleaner used to remove dirt and grime from windows and other glass surfaces. (eg: Windex Window Cleaner)

Professional Organizations to Know

International Facility Management Association (IFMA)
Building Service Contractors Association International (BSCAI)
International Sanitary Supply Association (ISSA)
National Association of Professional Cleaners and Disinfectants (NAPCD)
International Association of Refuse Collection and Disposal (IARCD)
Association for the Healthcare Environment (AHE)
International Window Cleaners Association (IWCA)
Institute of Inspection Cleaning and Restoration Certification (IICRC)
Janitorial Products and Services Association (JPSA)
National Air Duct Cleaners Association (NADCA)

We also have Quality Control Worker, Material Handler Worker, and Industrial Worker jobs reports.

Common Important Terms

Dusting. A process of using a cloth or brush to remove dust, dirt, and debris from surfaces.
Vacuuming. The process of using a vacuum cleaner to suck up dust, dirt, and debris from carpets and other surfaces.
Mopping. The process of using a mop and cleaning solution to clean floors and other surfaces.
Window Cleaning. The process of using a squeegee and cleaning solution to clean windows.
Disinfecting. The process of using a disinfectant to kill germs, bacteria, and other pathogens on surfaces.
Polishing. The process of using a cloth or brush to make surfaces shine.
Stain Removal. The process of using a cleaning product or solution to remove stains from surfaces.
Carpet Cleaning. The process of using a vacuum cleaner or steam cleaner to remove dirt and debris from carpets.
Furniture Cleaning. The process of using a damp cloth or brush to remove dust, dirt, and debris from furniture.
Upholstery Cleaning. The process of using a vacuum cleaner or steam cleaner to remove dirt and debris from upholstered furniture.

Frequently Asked Questions

What qualifications do Cleaning Workers need?

Cleaning Workers typically need a high school diploma or equivalent. They may also need to have basic knowledge of cleaning products and practices.

What duties do Cleaning Workers typically perform?

Cleaning Workers typically perform tasks such as sweeping, mopping, vacuuming, dusting, and washing surfaces. They may also be responsible for emptying trash cans, changing linens, and cleaning restrooms.

How often do Cleaning Workers work?

Cleaning Workers may work full-time or part-time, depending on their employer and the specific job requirements.

What safety procedures must Cleaning Workers follow?

Cleaning Workers are typically required to follow safety protocols such as wearing protective gear, using proper lifting techniques, and following all safety guidelines provided by their employer.

What tools and equipment do Cleaning Workers use?

Cleaning Workers may use a variety of tools and equipment such as mops, brooms, vacuums, buckets, sponges, and cleaning products. They may also use ladders, power washers, and other specialized tools depending on the job requirements.