How to Be Tourist Helper - Job Description, Skills, and Interview Questions

Dec 21, 2021 / 5 Minutes Read / By Albert

How to Become

Professional Organizations

FAQ

Links

An increase in tourism can result in a boost to the local economy. This can lead to more jobs, increased spending and investment, and a greater sense of community pride. Furthermore, it can also benefit local businesses and attractions, as more visitors may bring more customers and support local businesses.

it can bring more visitors to the area, which can improve the quality of life for residents and lead to increased economic opportunities. Finally, tourist attractions can also help create a sense of place and create a unique identity for the area, helping to attract more visitors and further stimulate the local economy.

Steps How to Become

Research the tourism industry in your area to get an idea of what kind of services and products are offered to tourists. Talk to local businesses and organizations that cater to tourists to learn more about the types of services they provide.
Get certified as a tourist guide, if applicable. Depending on your location, you may need to be licensed or certified as a tour guide in order to offer tourist assistance.
Purchase liability insurance. This can protect you from any potential legal costs that may arise from providing tourist help.
Advertise your services. Post flyers in tourist areas, place ads online, and spread the word through friends and family.
Offer your services to visitors and locals alike. Provide directions, restaurant recommendations, and other helpful information to help them make the most of their visit.
Keep up-to-date on local events and attractions. This will help you provide accurate information to your clients.
Consider expanding your services to include personal tours of the area or advice on local customs. This can help you stand out from other local tourist helpers.

Keeping up to date and qualified as a tourist helper is an important part of the job. Staying informed of changes in the travel industry, regulations, and new tourist attractions can help you provide an excellent service. Additionally, regularly engaging in professional development activities such as attending seminars, taking classes, and participating in online courses can help you stay up to date on the latest travel trends and ensure you have the necessary qualifications. All of these activities can help you remain a knowledgeable and reliable tourist helper, providing the best possible experiences for your clients.

You may want to check Tourist Receptionist, Tourist Attraction Security Guard, and Tourist Attraction Maintenance Worker for alternative.

Job Description

Tour Guide: Lead guided tours of attractions and provide general information about the local area to visitors.
Tour Planner: Develop and organize tour packages for groups, ensuring that all necessary arrangements are made.
Tour Director: Coordinate and supervise tours, ensuring safety and providing assistance to the tour group.
Hotel Concierge: Assist guests with planning activities, making reservations, and providing general information about the area.
Travel Agent: Develop travel packages for individuals and groups, making sure that all necessary arrangements are made.
Transportation Coordinator: Organize and coordinate transportation for tour groups, making sure that all necessary arrangements are made.
Tour Photographer: Take photographs of tour sites and attractions to provide a visual record of the tour.
Tour Administrator: Manage tour operations and ensure compliance with local regulations and laws.
Tour Escort: Provide assistance with luggage and guide tour groups during their visits to attractions.
Tour Operator: Manage tour reservations and provide customer service to ensure the satisfaction of each guest.

Skills and Competencies to Have

Knowledge of the local area, attractions and activities
Ability to provide clear and concise directions
Excellent customer service skills
Familiarity with local cultural norms
Excellent problem solving and communication skills
Ability to manage multiple tasks
Proficiency in a foreign language
Knowledge of customer satisfaction protocols
Knowledge of safety protocols
Ability to use maps, GPS and other navigational tools

Having good communication skills is an essential part of being a successful tourist helper. Being able to effectively communicate with tourists in their native language, or at least be able to understand and respond to basic inquiries, can help to ensure a positive experience for everyone involved. Good communication also helps to avoid potential misunderstandings and conflicts, as well as providing tourists with helpful information and advice.

Being able to engage in meaningful conversations, provide clear instructions and directions, and explain local customs and culture can all help to enrich the tourist experience. Furthermore, having a good knowledge of the area, including attractions, restaurants, and transportation options, can help tourist helpers to be more effective in their job. By having these skills and qualities, tourist helpers are better equipped to provide a quality service that can make a difference in the lives of those they serve.

Tourist Attraction Manager, Tourist Services Representative, and Tourist Consultant are related jobs you may like.

Frequent Interview Questions

What experience do you have as a Tourist Helper?
What made you decide to pursue a career as a Tourist Helper?
How would you help visitors plan their trips and find attractions?
What challenges have you faced working in this field?
How do you stay up to date on the latest travel trends?
What measures do you take to ensure a safe and enjoyable experience for travelers?
Tell me about a time you had to manage difficult customers?
What strategies do you use to increase customer satisfaction?
How do you handle multiple inquiries from visitors at once?
How do you work with local communities to make sure tourism benefits them?

Common Tools in Industry

TripAdvisor. Online travel booking and reviews website (eg: Book a hotel room in Rome).
Google Maps. Online map service which provides directions and local points of interest (eg: Find the closest cafe to my current location).
Travel Guides. Books or websites that provide detailed information about a specific tourist destination (eg: Get information about the main attractions in Paris).
Tourist Information Centers. Physical or online locations that offer advice and assistance to visitors (eg: Get information about visa requirements for visitors to Spain).
City Maps. Maps of a city or town that show streets, public transportation routes, and points of interest (eg: Find the best route from the airport to my hotel).
Currency Converter. Online tools to convert one currency to another (eg: Convert US dollars to Euros).
Language Translator. Online or mobile applications that can translate text, audio, or speech into another language (eg: Translate an Italian menu into English).
Emergency Services Hotline. Phone numbers to contact emergency services in a foreign country (eg: Call the emergency police number in Tokyo).

Professional Organizations to Know

American Society of Travel Agents (ASTA)
Adventure Travel Trade Association (ATTA)
Cruise Lines International Association (CLIA)
International Air Transport Association (IATA)
International Ecotourism Society (TIES)
International Gay & Lesbian Travel Association (IGLTA)
World Tourism Organization (UNWTO)
United States Tour Operators Association (USTOA)
Global Business Travel Association (GBTA)
National Tour Association (NTA)

We also have Tourist Attraction Supervisor, Tourist Destination Manager, and Tourist Interpreter jobs reports.

Common Important Terms

Tour Guide. A person who provides services to tourists, such as providing information about the area, suggesting attractions, and helping with transportation.
Accommodation. A place to stay while on vacation, such as a hotel, hostel, or campground.
Attraction. A place or activity that is of interest to tourists, such as a museum, park, or beach.
Transportation. The means by which a tourist can get around during their trip, such as public transportation, private car rental, or taxi service.
Activities. Things a tourist can do while on vacation, such as sightseeing, shopping, or dining.
Currency Exchange. A place where tourists can exchange their own currency for the local currency of the country they are visiting.
Shopping. The purchase of goods and services while on vacation.
Eating Out. The purchase of meals while on vacation.
Sightseeing. Visiting places and attractions of interest while on vacation.
Emergency Services. Assistance from medical or law enforcement personnel in the event of an accident or other emergency situation.

Frequently Asked Questions

What is Tourist Helper?

Tourist Helper is a mobile application that provides real-time access to personalized recommendations and travel tips tailored to your unique interests.