How to Be Repair Technician II - Job Description, Skills, and Interview Questions

Sep 7, 2023 / 5 Minutes Read / By Albert

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The job of a Repair Technician II requires a great deal of technical knowledge and experience in order to be successful. This is because the position entails the responsibility of diagnosing, troubleshooting and repairing complex technical problems with a variety of products and equipment. In order to do this effectively, the technician must have a thorough understanding of the underlying principles and concepts of the devices they are working on.

they need to possess strong problem-solving and analytical skills, as well as the ability to think quickly and adapt to rapidly changing scenarios. Without these abilities, the technician may not be able to properly identify and resolve the issue, leading to further delays and potential damage to the equipment or product.

Steps How to Become

Obtain a high school diploma or equivalent. Most employers prefer to hire Repair Technician IIs who have at least a high school diploma or equivalent.
Pursue an Associate's degree in electronics, electrical engineering, or a related field. This is the preferred educational background for most employers.
Gain experience in the field. Many employers prefer to hire Repair Technician IIs who have at least two years of experience working as a technician in a similar role.
Take relevant certifications and courses. Repair Technician IIs should take relevant certifications and courses in order to stay up-to-date on the latest technology, tools, and techniques.
Become CPR certified. Many employers require Repair Technician IIs to be CPR certified in order to work on certain types of equipment.
Obtain a valid driver's license. Many Repair Technician IIs are required to travel to customer sites, so having a valid driver's license is essential.
Develop strong customer service skills. Repair Technician IIs must be able to communicate effectively with customers and provide excellent customer service.
Stay up-to-date on industry trends. The technology and tools used by Repair Technician IIs are constantly evolving, so staying up-to-date on the latest trends is important.

In order to stay ahead and qualified as a Repair Technician II, it is important to stay up to date with the latest technology and repair techniques. Regularly attending seminars, workshops, and training courses can help increase knowledge and understanding of the most current practices and equipment. becoming certified in specific areas of repair technology can be beneficial to staying ahead of the competition.

Having a detailed understanding of the repair process, as well as a familiarity with the various tools and techniques available, can provide an advantage over those without such knowledge. Finally, staying connected with other repair professionals in the industry can provide an insight into current trends and techniques that can further help increase qualifications.

You may want to check Diesel Engine Repair Technician, Aircraft Structural Repairer, and Marine Motor and Equipment Repair Technician for alternative.

Job Description

Diagnose, repair, maintain, and install complex mechanical, electrical and/or electronic systems and components.
Troubleshoot system malfunctions and identify causes of system failures.
Perform preventative maintenance on systems and components.
Utilize diagnostic tools and test equipment to test system performance.
Maintain accurate records of repairs and maintenance activities.
Provide technical support to customers.
Follow safety procedures when handling hazardous materials and equipment.
Analyze customer needs and recommend appropriate solutions.
Communicate effectively with customers to assess their needs and explain technical solutions.
Monitor system performance and make adjustments as needed.

Skills and Competencies to Have

Advanced knowledge of electrical and electronic principles.
Ability to diagnose, troubleshoot, and repair complex electronic and electrical systems.
Knowledge of mechanical and electrical assembly and disassembly procedures.
Proficiency in the use of process control systems, programmable logic controllers, and computer numerical control (CNC) systems.
Ability to interpret technical drawings and schematics.
Understanding of safe working practices and procedures.
Ability to use hand tools, precision measuring instruments, and diagnostic equipment.
Excellent customer service skills.
Ability to work independently and as part of a team.
Ability to lift heavy equipment and objects.

Being a repair technician II requires a variety of technical skills, but the most important skill is problem solving. A successful repair technician must be able to quickly and accurately identify the source of an issue, then formulate an effective solution. This requires knowledge of the technical aspects of the product being serviced, as well as knowledge of industry standards and the ability to troubleshoot problems.

Without these skills, a repair technician will be unable to properly diagnose and fix the issue. In turn, this could lead to increased costs for the company, customer dissatisfaction, and potentially a damaged reputation for the technician. Therefore, having strong problem-solving skills is essential for any repair technician II.

Small Engine Repair Technician, Repair Process Technician, and Automotive Paint and Body Repair Technician are related jobs you may like.

Frequent Interview Questions

What experience do you have in repairing electrical and mechanical equipment?
Describe a time when you had to troubleshoot and repair complex equipment.
What techniques do you use to identify and solve problems?
How do you stay up to date on the latest advances in repair technologies?
How do you handle working under pressure with tight deadlines?
What safety procedures do you follow when repairing machinery?
How do you prioritize tasks when faced with a high volume of work orders?
Describe your experience with servicing and maintaining machines.
How do you manage customer expectations when repairs take longer than expected?
What methods do you use to ensure quality control when repairing equipment?

Common Tools in Industry

Screwdriver. A tool used for turning screws and other small objects, for example to attach a plate to a wall. (eg: Phillips screwdriver)
Hammer. A tool used to drive nails, break objects, and shape materials, for example to build a fence. (eg: Claw hammer)
Pliers. A tool used to grip and manipulate objects, for example to remove a broken light bulb. (eg: Needle-nose pliers)
Wrench. A tool used to turn nuts, bolts and other fasteners, for example to tighten a car engine's spark plug. (eg: Adjustable wrench)
Soldering Iron. A tool used to join two pieces of metal together, for example to replace an electrical component on a circuit board. (eg: Electric soldering iron)
Drill. A tool used to make holes in materials, for example to install a door lock. (eg: Cordless drill)
Saw. A tool used to cut materials, for example to trim off excess wood from a board. (eg: Handsaw)
Staple Gun. A tool used to fasten two objects together, for example to secure insulation in an attic. (eg: Electric staple gun)

Professional Organizations to Know

Association for Computing Machinery (ACM)
Institute of Electrical and Electronics Engineers (IEEE)
Society of Manufacturing Engineers (SME)
American Society for Quality (ASQ)
National Instruments Alliance Partner Program (NIAP)
International Society of Automation (ISA)
Computer Technology Industry Association (CompTIA)
National Fire Protection Association (NFPA)
American National Standards Institute (ANSI)
Association of Home Appliance Manufacturers (AHAM)

We also have Repair Specialist, Pool and Spa Repair Technician, and Repair Inspector jobs reports.

Common Important Terms

Electronics Repair Technician. A technician who specializes in the repair of electronic equipment, such as computers, televisions, and audio equipment.
Circuit Board Repair. The process of repairing, replacing, or restoring a circuit board so it can be used again.
Soldering. The process of joining two or more metal components together by melting a special alloy into the joint.
Diagnostics Testing. The process of troubleshooting and fine-tuning a device to identify and fix any problems.
Troubleshooting. The process of identifying and solving problems with a device or system.
Digital Multimeter. An instrument used to test electrical current, voltage, and resistance in circuits.
Reflow Process. A method of fixing electrical components on a printed circuit board by melting solder paste onto the board and then heating it up in an oven.

Frequently Asked Questions

What is the primary responsibility of a Repair Technician II?

The primary responsibility of a Repair Technician II is to diagnose, repair and maintain electrical, mechanical, hydraulic and pneumatic systems, components, and equipment.

What skills are necessary to be a Repair Technician II?

The necessary skills to be a Repair Technician II include strong troubleshooting ability, problem-solving skills, technical knowledge, manual dexterity, and good communication skills.

What experience is required to become a Repair Technician II?

To become a Repair Technician II, candidates typically need at least two years of experience in a related field.

What kind of tools does a Repair Technician II use?

A Repair Technician II primarily uses hand tools, power tools, diagnostic equipment, and measuring tools such as calipers and micrometers.

What type of certification is needed to become a Repair Technician II?

While certification is not always required to become a Repair Technician II, many employers prefer candidates who have obtained industry-recognized certifications such as CompTIA A+ or CompTIA Network+.

Web Resources

Medical Equipment Repair Technician | Training & Certification medquestcollege.edu
Auto Repair Technician Training Curriculum for Employees partners.pennfoster.edu
Technician II - National Robotics Engineering Center - Carnegie www.cmu.edu