How to Be Casino Table Games Dealer - Job Description, Skills, and Interview Questions

Aug 17, 2021 / 5 Minutes Read / By Albert

How to Become

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Casino table games dealers are an important part of the gaming industry. They are responsible for operating games such as blackjack, roulette, baccarat, craps, and poker. As a result of their ability to handle the large amounts of money that are exchanged during a game, they must have strong mathematical and customer service skills.

To ensure the success of casino table games, dealers must be able to accurately deal cards, pay out winnings, and exchange chips. Furthermore, they must remain aware of the rules of the game and be able to answer questions from players. By doing so, they create an enjoyable experience for all involved, leading to more customers and increased revenue for the casino.

Steps How to Become

Obtain a high school diploma or GED. Most casinos require that table game dealers have at least a high school diploma or GED.
Receive training. Most casinos offer dealer training programs. These programs teach dealers the rules of the games and the proper techniques for dealing the games.
Apply for a job. Most casinos require that dealers be at least 21 years old. A background check will also be conducted by the casino before hiring a dealer.
Obtain a gaming license. To become a casino dealer, you must obtain a gaming license from the state you are working in. The process for obtaining a gaming license varies from state to state.
Complete on-the-job training. After being hired, dealers must complete a period of on-the-job training before they can work as dealers in the casino. During this training period, dealers will learn the specific rules and procedures of each game they will be dealing.
Work your way up the ladder. After mastering the basics of dealing a game, dealers can begin to learn more advanced techniques, such as card counting and bonus payouts.

The success of a Casino Table Games Dealer depends on a variety of factors. One of the most important is having reliable and qualified staff. This means that these individuals must possess the necessary skills, knowledge, and experience to effectively carry out their duties.

They must also possess the appropriate certifications to legally operate in the given jurisdiction. Having a qualified and reliable staff can help ensure that casino games are conducted in a fair and secure manner, resulting in a positive experience for all patrons. having experienced and certified staff can lead to increased customer satisfaction, as patrons have confidence in the fairness of the games and the competency of their dealers.

having a reliable and qualified team of Casino Table Games Dealers is essential to the success of any casino.

You may want to check Casino Gaming Supervisor, Casino Cashier Supervisor, and Casino Shift Manager for alternative.

Job Description

Responsible for dealing all casino table games such as poker, blackjack, craps, roulette, baccarat, and other specialty games.
Ensure accuracy and fairness of all games played at tables.
Maintain efficient game speed and protect the integrity of the game.
Provide exceptional customer service to all players.
Collect wagers and payout winnings accurately and in a timely manner.
Perform chip exchanges and verify denominations for accuracy.
Observe and enforce house rules and regulations regarding table games.
Provide training to new dealers and instruct players on proper game etiquette and procedures.
Monitor gaming activity to detect any irregularities or violations of casino regulations.
Assist with casino promotions and special events.

Skills and Competencies to Have

Knowledge of casino table games rules and regulations
Excellent customer service skills
Ability to maintain composure in challenging situations
Attention to detail and accuracy
Strong mathematical skills
Ability to multitask and work in a fast-paced environment
Ability to identify and prevent potential cheating and fraud
Ability to manage multiple chips and bets
Knowledge of gaming equipment
Ability to recognize patron loyalty programs
Ability to effectively handle stress
Knowledge of the casino's promotional offerings

Being a casino table games dealer requires a range of skills to be successful. Most importantly, the dealer must possess excellent communication and customer service skills. They must be able to calmly and confidently explain game rules and answer questions that players may have.

it is important for the dealer to remain focused and alert at all times, as they are responsible for accurately dealing cards, collecting bets, and paying out winnings. Furthermore, the dealer must be able to quickly calculate odds, payouts, and change amounts, as well as maintain a friendly and professional attitude. These skills are essential for dealers to effectively perform their duties and ensure a positive experience for the customers.

Casino Change Person, Casino Valet, and Casino Management Trainee are related jobs you may like.

Frequent Interview Questions

What makes you a great candidate for this casino table games dealer position?
How familiar are you with the rules and regulations of each table game?
What do you consider to be the most important skills for a casino table games dealer?
What experience do you have dealing table games?
Describe some of the challenges you have faced while dealing in a casino environment?
How do you maintain a professional, courteous attitude while dealing with customers?
Are you comfortable working in a high-pressure environment?
Are you comfortable handling large sums of money?
What strategies do you use to keep track of bets and payments?
How do you handle difficult customers or situations?

Common Tools in Industry

Dice. Used to roll a set of dice in order to determine random outcomes. (eg: Craps)
Cards. Used to deal out cards for card-based casino games. (eg: Blackjack)
Chip Tray. Used to store and distribute chips to players. (eg: Texas Hold'em)
Chip Counting Machine. Used to count and verify the total number of chips in a given stack. (eg: Pai Gow Poker)
Table Layout. Used to layout the table and game rules for customers. (eg: Baccarat)
Drop Box. Used to collect chips and money from players. (eg: Roulette)
Pit Signaling System. Used to signal other staff in the casino when necessary. (eg: Keno)
Security Camera System. Used to monitor the table and customers for security purposes. (eg: Sic Bo)

Professional Organizations to Know

World Casino and Gaming Association (WCGA)
International Association of Gaming Regulators (IAGR)
American Gaming Association (AGA)
International Association of Gaming Advisors (IAGA)
Casino Managers Association (CMA)
National Indian Gaming Association (NIGA)
National Council on Problem Gambling (NCPG)
American Society of Casino Executives (ASCE)
National Casino Industry Forum (NCIF)
International Casino Conference (ICC)

We also have Casino Beverage Server, Casino Manager, and Casino Floor Runner jobs reports.

Common Important Terms

Banker - The person at the casino table who deals the cards or oversees the game.
Pit Boss - The person in charge of supervising a casinos gaming operations, including monitoring dealers and players.
Shuffle - The act of mixing up the decks of cards before they are dealt to the players.
Cut Card - A plastic card used to indicate where the dealer should cut the deck before dealing the next round of cards.
Hole Card - The face-down card dealt to each player at the start of a game.
House Edge - The advantage that the casino has over the player in any particular game.
Payout - A return of money to the player after a successful bet or wager.
Chip Tray - A box, usually made of metal, used to store chips on a casino table.
Chip Rack - A rack that holds chips for easy access during gameplay.
Blackjack - A popular casino table game in which players compete against the dealer to get as close as possible to 21 without going over.

Frequently Asked Questions

What qualifications are needed to be a Casino Table Games Dealer?

A Casino Table Games Dealer typically needs to have a high school diploma or GED, along with specific training and certification from a gaming school.

What responsibilities does a Casino Table Games Dealer have?

A Casino Table Games Dealer is responsible for dealing cards, chips, or other gaming items to customers, answering questions about the game, and keeping an accurate record of game transactions.

What skills should a Casino Table Games Dealer possess?

A Casino Table Games Dealer should possess strong customer service skills, excellent communication skills, and the ability to handle large amounts of money accurately and responsibly.

How much money does a Casino Table Games Dealer make?

Casino Table Games Dealers typically make between $15 and $20 per hour, with experienced Dealers making upwards of $30 per hour.

What type of environment do Casino Table Games Dealers work in?

Casino Table Games Dealers typically work in a fast-paced environment with other gaming professionals, customers, and management personnel.

Web Resources

Casino Dealer School | Poker, Craps, Blackjack, Roulette crescent.edu
Casino Dealer School - Anne Arundel Community www.aacc.edu
Perfecting the Table Games Dealer: Improving Initial Table digitalscholarship.unlv.edu