How to Be Wide Format Printer Technician - Job Description, Skills, and Interview Questions

Sep 3, 2020 / 5 Minutes Read / By Albert

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The Wide Format Printer Technician is responsible for the maintenance and repair of large-scale printing systems. This job requires a technical background in electronics, digital technology, and computer systems, as well as knowledge of wide format printing equipment. The technician must be able to troubleshoot issues, identify parts that need to be replaced, and make repairs.

When properly maintained and serviced, these large-scale printing systems can provide businesses with a reliable and efficient printing solution. However, when these systems are neglected or malfunctioning, it can lead to delays in the production process and potentially costly repair bills. By hiring a skilled Wide Format Printer Technician, businesses can ensure that their large-scale printing systems are functioning optimally, maximizing their efficiency and avoiding costly downtime due to malfunctions.

Steps How to Become

Obtain a High School Diploma or GED. Earning a high school diploma or GED is the first step to becoming a wide format printer technician. A diploma or GED can be obtained by enrolling at a local high school, taking an online course, or taking the GED exam.
Get On-the-Job Training. Many employers are willing to provide on-the-job training to individuals who dont have any prior experience with wide format printing. This type of training will allow prospective technicians to learn all the necessary skills to succeed in this field.
Consider Formal Education. Formal education is not required for this field, but it can be beneficial. There are many technical schools and colleges that offer courses related to wide format printing. Taking these courses can help prepare individuals for a career in this field.
Obtain Certification. Certification is not required, but it can be beneficial. Organizations such as the International Digital Enterprise Alliance (IDEAlliance) offer certification programs that demonstrate a persons knowledge and skills in wide format printing.
Gain Experience. After completing formal education and/or certification, individuals should gain as much experience as possible in the field. This experience can be obtained through internships, apprenticeships, or entry-level positions in wide format printing companies.
Demonstrate Expertise. The best way to become a successful wide format printer technician is to demonstrate expertise in the field. This can be done by staying up-to-date on the latest trends and technologies, participating in industry events, and networking with other professionals in the field.

Having the skills and competency to be a Wide Format Printer Technician requires dedication and technical knowledge. Learning the various aspects of the technology, such as troubleshooting, maintenance, and installation, is essential for success. Gaining experience in the field, either through education or hands-on training, will enable technicians to become knowledgeable in the different types of printers, as well as understanding the best practices for each of them.

developing a good understanding of the wide format printing process and the materials used can help technicians deliver high-quality prints. With these skills and competency in place, Wide Format Printer Technicians can provide customers with the best service possible, leading to increased customer satisfaction and loyalty.

You may want to check Offset Printing Supervisor, Wide Format Printer Operator, and Print Shop Manager for alternative.

Job Description

Configure, install, and maintain wide format printing equipment.
Troubleshoot and repair wide format printing equipment.
Maintain a preventive maintenance program for wide format printing equipment.
Diagnose and repair hardware and software malfunctions on wide format printing equipment.
Provide technical support for wide format printing equipment users.
Utilize test equipment to diagnose problems with wide format printing equipment.
Research and resolve customer questions, concerns, and complaints related to wide format printing.
Keep up-to-date with the latest developments in wide format printing technology.
Monitor supply levels and order and install replacement supplies as needed.
Conduct training sessions for users on the operation and maintenance of wide format printing equipment.

Skills and Competencies to Have

Knowledge of wide format printing equipment and processes
Expertise in troubleshooting and repairing wide format printers
Ability to read and interpret blueprints and technical drawings
Proficient in the use of a variety of electronic test equipment
Proficiency in the use of hand tools, power tools, and other shop tools
Ability to install and configure wide format printer systems
Familiarity with software applications used to control and monitor printer operations
Familiarity with networking and server configurations related to wide format printers
Ability to maintain accurate records of service activities
Excellent communication skills and customer service abilities

Having good problem solving skills is essential for any Wide Format Printer Technician. This is because most technical problems require the technician to identify the source of the issue and then devise a solution. Without the ability to recognize patterns, analyze data, and come up with creative solutions, a technician wont be able to help clients or keep their printers running efficiently.

Furthermore, having a good understanding of the different types of machines and the software used to operate them is also important. Without such knowledge, technicians may have difficulty troubleshooting and understanding the source of issues. Finally, being organized and detail-oriented is also key for keeping up with paperwork, client inquiries, and tasks.

All of these skills are essential for any Wide Format Printer Technician to be successful and effective in their job.

Printer Administrator, Print Production Consultant, and Inkjet Printer Operator are related jobs you may like.

Frequent Interview Questions

What experience do you have servicing wide format printers?
Describe a successful maintenance procedure you have performed on a wide format printer.
How do you troubleshoot and diagnose problems with wide format printers?
How do you keep up with new technologies in the wide format printing industry?
What safety protocols do you follow when working with wide format printers?
What challenges have you faced in servicing wide format printers?
How do you communicate technical information to customers?
Describe a complex problem you solved while servicing a wide format printer.
What steps do you take to ensure customer satisfaction when servicing wide format printers?
How do you stay organized while working on multiple wide format printer repairs?

Common Tools in Industry

Solvent Printer. A large format printer used to print on vinyl, paper, and other materials. (eg: Roland SolJet Pro III XC-540)
Inkjet Printer. A type of large format printer that uses small droplets of ink to create an image. (eg: Epson SureColor P9000)
Cutter Plotter. A tool used to cut shapes out of vinyl, paper, or other materials. (eg: Graphtec FC8600-160)
RIP Software. Raster Image Processor software that converts digital files into a format that can be used by large format printers. (eg: Onyx PosterShop)
Color Management Software. Software used to ensure accurate color reproduction on prints. (eg: Adobe Photoshop)
Print Finishing Equipment. Tools used to post-process prints, such as laminators, heat presses, and die cutters. (eg: Royal Sovereign Laminator)

Professional Organizations to Know

International Digital Enterprise Alliance (IDEAlliance)
Large Format Printing Association (LFPA)
Association for Print Technologies (APTech)
International Sign Association (ISA)
Specialty Graphic Imaging Association (SGIA)
Printing Industries of America (PIA)
Wide Format Imaging Association (WFIA)
Imaging Network Association (INA)
International Color Consortium (ICC)

We also have Printer Network Technician, Printer Engineer, and Digital Printing Supervisor jobs reports.

Common Important Terms

Printhead. The component of a wide format printer which ejects ink onto the paper or substrate.
RIP Software. Raster Image Processor software is used to control the wide format printer, manage color accuracy and other settings, and process vector and bitmapped images.
Media Handling. The process of loading, positioning, and unloading the substrate onto the wide format printer.
Printer Calibration. The process of adjusting the printer to ensure accurate color reproduction and consistent performance.
Maintenance. Regular maintenance tasks such as cleaning, inspecting, and replacing worn parts on the wide format printer.
Ink Management. The process of monitoring ink levels, changing cartridges, and troubleshooting ink related issues.
Troubleshooting. The process of diagnosing and resolving printer related problems.

Frequently Asked Questions

What is the primary responsibility of a Wide Format Printer Technician?

The primary responsibility of a Wide Format Printer Technician is to troubleshoot and repair wide format printers, including basic maintenance and software/hardware support.

What qualifications are required for a Wide Format Printer Technician?

A Wide Format Printer Technician should have experience in troubleshooting and repairing wide format printers, as well as knowledge of various printing technologies such as dye sublimation and thermal transfer. Additionally, a technician should have a strong understanding of industry standards and a familiarity with computer operating systems.

What tools are commonly used by a Wide Format Printer Technician?

Tools commonly used by Wide Format Printer Technicians include screwdrivers and other hand tools, soldering irons, multimeters, voltage testers, and other specialized equipment.

What types of documents do Wide Format Printer Technicians typically create?

Wide Format Printer Technicians typically create technical documents such as repair logs, service invoices, and test reports. They may also create installation manuals and user guides to help customers understand how to use their wide format printer.