How to Be Transportation Clerk - Job Description, Skills, and Interview Questions

Feb 3, 2022 / 5 Minutes Read / By Albert

How to Become

Professional Organizations

FAQ

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The lack of transportation options often leads to a decrease in economic activity for a city or region. If people are unable to get around easily, businesses may suffer as customers cannot reach them. As a result, businesses may need to hire a transportation clerk to help coordinate rides, buses, and other transportation services.

This transportation clerk can help to ensure that everyone has access to the necessary transportation options to get to work, school, or other locations they need to go. the presence of a transportation clerk can help to improve the overall quality of life for the citizens of a city or region by providing affordable and reliable transportation services.

Steps How to Become

Obtain a high school diploma or GED. Most employers require applicants to have a high school diploma or its equivalent.
Get job experience. Many employers prefer to hire Transportation Clerks with prior job experience in transportation and/or logistics. Consider taking on an entry-level role such as a driver, customer service representative, or warehouse worker to gain some relevant experience.
Consider earning voluntary certifications. Professional certifications are not required for the role of Transportation Clerk, but they can be beneficial when pursuing job opportunities. Consider earning certifications related to freight and logistics, such as the Certified in Logistics, Transportation and Distribution (CLTD) designation from the American Society of Transportation and Logistics.
Find an entry-level job as a Transportation Clerk. Check with local transportation companies, logistics firms, and trucking companies for job openings. Many employers post open positions on their websites, as well as on job boards such as Indeed and Monster.
Develop advanced skills related to the role. Many Transportation Clerks go on to take on more advanced roles in transportation and logistics. Consider taking classes or earning additional certifications to help you advance in your career.

The Transportation Clerk is a key figure in the transportation industry, responsible for the efficient management of resources and personnel. When the Transportation Clerk is ideal and capable, they are able to effectively coordinate the various elements of transportation such as scheduling, budgeting, planning, and organizing. This can result in cost savings, improved safety, increased customer satisfaction, and a better overall experience for those utilizing the transportation services.

having an ideal and capable Transportation Clerk can lead to increased productivity and efficiency, resulting in fewer delays and improved customer service. an ideal and capable Transportation Clerk ensures that the transportation system runs smoothly and efficiently, ensuring that all passengers receive the best possible service.

You may want to check Transportation Engineer, School Bus Driver/Transportation Operator, and Transportation Analyst for alternative.

Job Description

Maintain records of shipping activities, including the number, type and cost of materials shipped.
Prepare shipping documents, including bills of lading and packing lists.
Track and trace shipments using online tracking systems.
Monitor and report on transportation costs.
Arrange for pickup and delivery of goods.
Schedule and coordinate transportation services with carriers.
Ensure that all shipments are in compliance with applicable regulations and laws.
Contact carriers to resolve any issues related to shipments.
Responsible for accurate data entry into company databases or systems.
Maintain communication with vendors and customers to ensure timely delivery of goods.

Skills and Competencies to Have

Knowledge of shipping and transportation laws, regulations and guidelines.
Ability to calculate shipping costs and arrange shipments.
Familiarity with different types of transportation and delivery services.
Proficiency in data entry and recordkeeping.
Excellent communication skills, both written and verbal.
Ability to multitask and manage time efficiently.
Ability to work autonomously as well as part of a team.
Working knowledge of computer systems and applicable software programs such as Microsoft Office Suite.
Attention to detail and strong organizational skills.
Problem-solving and decision-making skills.

Time management skills are essential for a Transportation Clerk to be successful in their role. In order to effectively coordinate the flow of goods and services, they must be able to prioritize tasks and manage their workload accordingly. This requires a well-organized approach, with an understanding of how to efficiently use resources such as labor and vehicles.

Time management also allows the Transportation Clerk to keep track of deadlines and shipping goals, preventing delays and potential backlogs. Furthermore, having strong organizational skills ensures that all documents and paperwork related to the transport process are properly stored and tracked, minimizing the chance of errors. Without these abilities, the Transportation Clerk may find themselves struggling to keep up with their responsibilities.

Railroad Transportation Technician, Public Transportation Inspector, and Transportation Technician are related jobs you may like.

Frequent Interview Questions

What experience do you have with managing transportation logistics?
How would you handle a situation where a shipment was late or lost?
How do you prioritize tasks when working with multiple transportation clients?
What is your experience with shipping and receiving cargo?
How do you ensure that the transportation of goods is done in compliance with all applicable laws and regulations?
How do you stay organized when managing multiple shipments?
What systems or software have you used to track and monitor shipments?
How do you ensure accuracy when dealing with data entry tasks related to transportation logistics?
What strategies do you use to maintain relationships with transportation vendors?
What have been some of your biggest successes in the role of a transportation clerk?

Common Tools in Industry

Inventory Management System. A software system used to track and manage inventory levels and orders. (eg: Microsoft Dynamics NAV)
Shipping Software. Software used to manage the shipping process, from order to delivery. (eg: ShipStation)
Billing and Invoicing Software. Software used to manage billing and invoicing processes. (eg: QuickBooks)
Document Management System. A software system used to store, manage, and track documents electronically. (eg: FileMaker Pro)
Spreadsheet Software. Software used to create and manage electronic spreadsheets. (eg: Microsoft Excel)
Transportation Management System. A software system used to plan, optimize, and execute transportation tasks. (eg: Descartes Route Planner)
Data Analysis Software. Software used to analyze data for insights and insights-driven decisions. (eg: Tableau)
Communication Software. Software used to facilitate communication between team members. (eg: Slack)

Professional Organizations to Know

National Association of Transportation Management (NAMT)
International Association of Transportation Practitioners (IATP)
American Public Transportation Association (APTA)
Logistics Management Institute (LMI)
National Industrial Transportation League (NITL)
Airforwarders Association (AfA)
National Private Truck Council (NPTC)
Intermodal Association of North America (IANA)
International Air Transport Association (IATA)
International Warehouse Logistics Association (IWLA)

We also have Transportation Route Planner, Transportation Services Manager, and Transportation Design Engineer jobs reports.

Common Important Terms

Freight Forwarder. A business that specializes in arranging the transportation of goods from one location to another.
Carrier. A company that provides transportation services.
Logistics. The branch of business that deals with the management of the movement of goods and materials.
Shipping Container. A large, reusable, sealed container used to transport goods by sea, land, or air.
Bill of Lading. A legal document issued by a carrier to a shipper, detailing the description, quantity, and destination of the goods being transported.
Customs Broker. An agent who assists in the clearance of goods through customs.
Dispatching. The process of scheduling and dispatching trucks and drivers for delivery.
Tracking System. A system used to monitor the movement of goods throughout the supply chain.

Frequently Asked Questions

What does a Transportation Clerk do?

A Transportation Clerk is responsible for coordinating the movement of goods and materials to and from warehouses, distribution centers and other locations. They review invoices, track shipments and maintain records of deliveries, ensuring that all items arrive on time and in good condition.

What qualifications are needed to become a Transportation Clerk?

To become a Transportation Clerk, you typically need a high school diploma or equivalent. Knowledge of computer systems and data entry are also helpful. Attention to detail and excellent organizational skills are also important.