How to Be Shipping Clerk - Job Description, Skills, and Interview Questions

The high demand for shipping clerks has caused an increase in wages for the profession. As a result of the increased salary, more people have been drawn to the profession, leading to a surge in demand for shipping clerks. This has created a positive feedback loop, resulting in more job opportunities and better wages for those employed in the field. Additionally, this has led to an improved customer experience as more efficient shipping processes are being adopted.

Steps How to Become

1. Obtain a high school diploma or equivalent. In order to become a shipping clerk, most employers require applicants to have a high school diploma or the equivalent.
2. Gain experience in the shipping field. Working in the shipping industry can provide applicants with useful experience and insight into the job of a shipping clerk.
3. Take courses in related fields. While not required, taking courses in logistics, business administration, or supply chain management can be beneficial for those interested in becoming a shipping clerk.
4. Obtain certifications. Many employers may require applicants to have certifications such as Certified Shipping Professional (CSP) or Certified Supply Chain Professional (CSCP).
5. Apply for a position as a shipping clerk. After gaining the necessary experience and certifications, applicants can begin applying for shipping clerk positions.
6. Develop strong organizational skills. Shipping clerks must be organized and able to work quickly and efficiently in order to keep up with the demands of the job.
7. Become proficient in computer software. Most shipping clerks are required to use computer software to manage orders and inventory. It is important for shipping clerks to be familiar with the software used by their employer.
8. Demonstrate excellent customer service skills. Shipping clerks frequently interact with customers, so it is important that they are able to provide excellent customer service.

The logistics industry is highly competitive and requires qualified and skilled personnel in order to succeed. To become a skilled and qualified shipping clerk, it is necessary to have a comprehensive knowledge of the logistics industry, its regulations, and the different processes involved. specialized training and education can help further develop the skills needed to excel in this role.

The ability to effectively use computer systems, manage databases, and handle customer inquiries are essential skills for a successful shipping clerk. Furthermore, having excellent communication and organizational skills as well as being detail oriented can be beneficial when working in this position. With the right qualifications and training, a shipping clerk can become an integral part of any logistics team and help ensure the efficient running of any business.

You may want to check Payroll Clerk, Procurement/Purchasing Clerk, and Switchboard Operator/Clerk for alternative.

Job Description

1. Receive and verify incoming shipments.
2. Unload, unpack, and count shipments.
3. Compare shipments to packing slips and purchase orders to ensure accuracy.
4. Sort and store merchandise in designated areas.
5. Generate shipping labels and affix to packages.
6. Prepare items for shipping by wrapping, packing, or boxing.
7. Take inventory of stock and supplies on hand.
8. Enter data into computer systems to track shipments and inventory.
9. Notify supervisor of any discrepancies or damages found in shipments.
10. Load and unload delivery vehicles.
11. Maintain a clean and organized work area.
12. Provide customer service assistance as needed.

Skills and Competencies to Have

1. Ability to accurately read and interpret customer orders.
2. Ability to verify the accuracy of customer orders.
3. Knowledge of shipping procedures, regulations, and best practices.
4. Ability to properly package and label shipments in accordance with customer specifications.
5. Ability to use a variety of shipping software systems and databases.
6. Ability to work independently with minimal supervision.
7. Strong organizational skills with the ability to prioritize tasks.
8. Attention to detail and accuracy in order fulfillment.
9. Excellent problem-solving and communication skills.
10. Knowledge of relevant health and safety regulations.

Organizational skills are essential for a Shipping Clerk to be successful. It is important to be able to manage and organize shipments effectively in order to keep track of inventory and ensure timely deliveries. Good communication skills are also necessary, as Shipping Clerks need to be able to communicate with clients, vendors, and other departments within the company.

problem-solving skills are essential, as Shipping Clerks need to be able to quickly review and resolve any potential issues that may arise. Lastly, an understanding of relevant software and technology is key for Shipping Clerks, as they must be able to use the necessary tools to produce accurate and efficient results. All these skills combined make for a successful Shipping Clerk, capable of completing tasks quickly and efficiently.

Receptionist/Clerk, File Clerk, and Data Entry Specialist/Clerk are related jobs you may like.

Frequent Interview Questions

• How much experience do you have working in a shipping and receiving role?
• What challenges have you faced in your previous roles related to shipping and receiving and how did you handle them?
• Describe a time when you had to manage multiple shipments at once and successfully complete them on time.
• What methods do you use to ensure accuracy and safety when shipping products?
• How do you stay organized when managing multiple orders?
• What skills do you possess that make you an ideal candidate for this shipping clerk position?
• How do you handle customer inquiries and complaints related to shipping issues?
• What software systems are you familiar with for managing shipments?
• How do you prioritize tasks related to shipping and receiving?
• How would you handle a situation where a customer ordered the wrong product?

Common Tools in Industry

1. Barcode Scanner. A device used to scan barcodes on products and other items, allowing them to be tracked and inventoried (e. g. Motorola Symbol LS2208).
2. Computer. A device used to input, process, and store data (e. g. Dell Inspiron 5000).
3. Printer. A device used to print documents, labels, and other materials (e. g. HP DeskJet 3630).
4. Fax Machine. A device used to send and receive documents electronically (e. g. Canon FAX-L170).
5. Label Maker. A device used to create labels for shipping packages and other items (e. g. Dymo LetraTag).
6. Shipping Scale. A device used to accurately weigh packages prior to shipping (e. g. My Weigh iBalance i2500).

Professional Organizations to Know

1. National Association of Professional Organizers (NAPO)
2. American Society of Administrative Professionals (ASAP)
3. Institute for Challenging Disorganization (ICD)
4. International Association of Administrative Professionals (IAAP)
5. Association of Personal Photo Organizers (APPO)
6. Professional Association of Organizing and Productivity Professionals (PAOPP)
7. International Federation of Professional Organizers (IFPO)
8. National Association of Executive Assistants (NAEA)
9. Society for Human Resource Management (SHRM)
10. Institute for Personal and Professional Development (IPPD)

We also have Distribution Center Clerk, Accounting Assistant/Clerk, and Customer Service Representative/Clerk jobs reports.

Common Important Terms

1. Inventory Management. The overseeing of the ordering, storing, and use of materials and products for an organization.
2. Shipping and Receiving. The process of moving goods from one place to another, including both the sending and receiving of items.
3. Logistics. The management of the flow of resources between the point of origin and the point of consumption in order to meet customer requirements.
4. Warehouse Management. The storing and handling of goods within a warehouse facility.
5. Freight Forwarding. The organization and coordination of shipments to ensure they arrive on time and at their destination.
6. Customs Brokerage. Facilitating the movement of goods through customs by preparing the necessary paperwork and payments.

Frequently Asked Questions

What is the typical salary of a Shipping Clerk?

According to the U.S. Bureau of Labor Statistics, the median annual salary for Shipping Clerks in 2019 was $35,770.

What qualifications are needed to be a Shipping Clerk?

Generally, no formal education is required to become a Shipping Clerk. However, employers may prefer applicants who have a high school diploma or GED. Additionally, familiarity with computer systems and software, such as inventory management systems, is often helpful.

What tasks are typically performed by a Shipping Clerk?

Shipping Clerks are responsible for preparing and organizing shipments, verifying that orders are complete and accurate, calculating shipping costs, and ensuring that shipments meet all applicable regulations. They may also manage inventory, record shipments, and track orders.

What type of environment does a Shipping Clerk typically work in?

Shipping Clerks typically work in warehouses and distribution centers. They may also work in offices or on-site at customer locations.

Are there any additional responsibilities for a Shipping Clerk?

In addition to their primary responsibilities, Shipping Clerks may also be responsible for coordinating with other departments, such as sales and customer service, to ensure orders are fulfilled correctly and in a timely manner. They may also be responsible for tracking inventory levels and reordering supplies as needed.

What are jobs related with Shipping Clerk?

• Records Management Clerk
• Technical Service Clerk
• Automobile Billing/Title Clerk
• Executive Assistant/Clerk
• Filing Clerk
• Insurance Clerk
• Inventory Clerk
• Reception Clerk
• Medical Records Clerk
• Office Clerk

Web Resources

• Shipping & Receiving Clerk | NEIU www.neiu.edu
• Details - Shipping and Receiving Clerk I - Dallas College Job … opportunities.dallascollege.edu
• Shipping and Receiving Clerk - Human Resources www.etsu.edu