How to Be Orthodontics Records Technician - Job Description, Skills, and Interview Questions

Sep 23, 2021 / 5 Minutes Read / By Albert

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Improperly aligned teeth can lead to a variety of issues, including difficulty chewing, jaw pain and even headaches. To help address these issues, an Orthodontic Records Technician can be invaluable. They are responsible for taking and recording accurate impressions of a patients teeth and jaw, along with radiographic images and other dental records.

These records are then used by orthodontists to develop a treatment plan to correct the patients misalignment. The Orthodontic Records Technicians accuracy and attention to detail can make a huge difference in the success of the treatment plan, ensuring that the patient receives the best possible care.

Steps How to Become

Earn a high school diploma or GED. Most employers will require a high school diploma or GED as the minimum educational requirement for Orthodontic Records Technician positions.
Complete a postsecondary program. There are a few postsecondary programs available to aspiring Orthodontic Records Technicians, such as certificate and associate's degree programs in dental assisting or dental laboratory technology. These programs can provide students with the clinical and business knowledge needed for this role.
Obtain certification. Certification is voluntary and is not required for employment in most states. However, many employers prefer to hire those who are certified in Orthodontic Records Technician roles. Certification is available through the National Board for Certification in Dental Laboratory Technology (NBCDLT).
Obtain licensure. Licensure is typically required in most states, although the requirements vary. Generally, applicants must obtain a license from the state board of dentistry, which requires completing an accredited program, passing a written and practical exam and submitting proof of experience.
Maintain certification. In order to maintain certification, Orthodontic Records Technicians need to complete continuing education courses every two years. Additionally, orthodontists may require their technicians to keep up with changes in the field by attending seminars and conferences.

The demand for Orthodontics Records Technicians has grown over the years due to the increasing demand for reliable and qualified personnel to keep accurate records of patient health data. This need has been further emphasized as the number of orthodontic procedures and treatments have increased. As a result, qualified Orthodontics Records Technicians are needed to ensure accurate data is collected, maintained and securely stored.

An Orthodontics Records Technician must possess the knowledge, skills, and qualifications required for the job, such as the ability to understand and interpret medical terminology, the ability to accurately enter data in a timely manner, and an understanding of HIPAA guidelines. they must have excellent attention to detail and be able to maintain confidentiality. By having reliable and qualified Orthodontics Records Technicians working in the healthcare industry, patients can rest assured that their health records will be accurate, secure, and up-to-date.

You may want to check Orthodontics Practice Manager, Oral Pathologist, and Orthodontic Clinical Assistant for alternative.

Job Description

Prepare and maintain patient records, including digital images, x-rays, and other reports.
Greet patients and verify their identification.
Explain orthodontic procedures to patients and answer any questions they may have.
Assist orthodontists in creating treatment plans and making sure they are properly followed.
Schedule appointments and manage patient flow.
Collect necessary information from patients and record it in their files.
Prepare and file insurance claims.
Maintain supplies and equipment in the office.
Clean and sterilize instruments and equipment.
Assist patient with payment plans and payment processing.

Skills and Competencies to Have

Knowledge of orthodontic terminology, treatments, and procedures.
Ability to communicate effectively with patients and provide outstanding customer service.
Proficiency with computers and various software programs (i. e. Microsoft Office, dental practice management software, etc. ).
Knowledge of office management processes, such as scheduling appointments and managing patient records.
Ability to work with accuracy and attention to detail.
Capacity to effectively manage time in order to prioritize tasks.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong organizational skills and the ability to maintain accurate records.
Familiarity with coding and billing processes related to dental insurance claims.
Knowledge of HIPAA regulations and patient confidentiality standards.

Orthodontics Records Technicians play an important role in the dental industry, as they are responsible for organizing and maintaining patient records for orthodontic practices. Being well-organized and detail-oriented are essential skills for an Orthodontics Records Technician, as they must be able to accurately record, store, and retrieve patient information quickly and efficiently. they must also have a thorough understanding of the various types of records used in orthodontic practices, such as x-rays, impression casts, and photographs, in order to properly document patient progress.

Good communication and interpersonal skills are also important for Orthodontics Records Technicians, as they must be able to work effectively with both patients and other healthcare professionals. Finally, having knowledge of basic computer programs, such as Microsoft Office, is beneficial for an Orthodontics Records Technician as they will often use these programs to enter patient information into databases. All of these skills are essential for a successful career as an Orthodontics Records Technician.

Orthodontics Records Clerk, Orthodontics Insurance Coordinator, and Prosthodontist are related jobs you may like.

Frequent Interview Questions

How do you stay organized and manage multiple tasks?
What experience do you have working with confidential patient information?
Describe your experience working with digital records.
What techniques do you use to ensure accuracy when entering patient data?
Describe a time you had to troubleshoot an issue with patient records.
How comfortable are you using Orthodontic software programs?
How do you handle difficult patients or situations?
What strategies do you use to stay current with changes in the industry?
What is your experience with insurance claims and paperwork?
How do you handle stressful or challenging situations in the workplace?

Common Tools in Industry

Medical Imaging Software. software used to store and manipulate medical images such as x-rays, CT scans, and MRIs. (e. g. OsiriX)
Digital Orthodontic Modeling Software. software that enables orthodontists to measure and analyze 3D models of teeth and jaws. (e. g. OrthoCAD)
Facial Analysis Software. software that uses facial imaging to analyze and detect irregularities in jaw and facial structures. (e. g. OrthoView)
Orthodontic Charting Software. software designed to create and store patient charts for orthodontic treatments. (e. g. OrthoChart)
Dental Cephalometric Analysis Software. software that uses imaging technology to measure and analyze the craniofacial structures of a patient's face. (e. g. Dolphin Imaging & Management Solutions)
Orthodontic Imaging Software. software used to capture and store images of a patient's teeth, jaw, and other facial structures. (e. g. OrthoTrac Image)
Patient Scheduling Software. software used to manage patient appointments and payment information. (e. g. OrthoTrac Scheduling)
Electronic Medical Records Software. software that stores patient medical records and makes them easily accessible for reviewing and updating. (e. g. Practice Fusion EHR)

Professional Organizations to Know

American Association of Orthodontists
American Board of Orthodontics
American Dental Association
American Society of Orthodontists
International Association for Orthodontics
World Federation of Orthodontists
European Orthodontic Society
American Association for Dental Research
Orthodontic Education and Research Foundation
American Cleft Palate-Craniofacial Association

We also have Orthodontic Lab Manager, Orthodontic Hygienist, and Orthodontic Clinical Supervisor jobs reports.

Common Important Terms

Orthodontics. A branch of dentistry that focuses on the diagnosis, prevention, and treatment of dental and facial irregularities.
Malocclusion. The misalignment of the upper and lower jaws which can result in crooked teeth, an overbite, or an underbite.
Orthodontic Appliances. Devices used to correct malocclusion and/or improve the alignment of teeth and jaws. These appliances can include braces, headgear, retainers, expanders, and more.
Impression. An imprint made of the teeth by taking a dental impression material, such as alginate or putty. Impressions are taken to make orthodontic appliances.
Orthodontic Records. A set of records that are kept for each patient which include their medical history, dental chart, x-rays, photographs, and other information related to their treatment.
Radiographs. X-rays that are used to view the teeth and the underlying bone structure. Radiographs can help diagnose dental problems and plan treatment.
Retention. The period after braces are removed during which the teeth are held in place by retainers or other orthodontic appliances.

Frequently Asked Questions

Q1: What is an Orthodontics Records Technician? A1: An Orthodontics Records Technician is a healthcare professional who specializes in the collection and maintenance of patient records related to orthodontic treatment. They are responsible for gathering and organizing data such as medical history, x-rays, photos, and dental impressions to ensure accurate and up-to-date patient information. Q2: What qualifications are required to be an Orthodontics Records Technician? A2: An Orthodontics Records Technician must have a high school diploma or equivalent, and may also be required to have additional certification or training in the field. It is also beneficial to possess strong organizational and computer skills. Q3: What are some of the duties of an Orthodontics Records Technician? A3: The duties of an Orthodontics Records Technician include creating and maintaining patient records, collecting information from medical professionals, entering data into computer systems, filing documents in an organized manner, and performing quality control checks to ensure accuracy. Q4: How many hours do Orthodontics Records Technicians typically work? A4: Orthodontics Records Technicians typically work full-time during regular business hours, with some overtime during peak periods. Q5: What is the average salary for an Orthodontics Records Technician? A5: The average salary for an Orthodontics Records Technician is approximately $40,000 per year.