How to Be Library Clerk - Job Description, Skills, and Interview Questions

Jul 17, 2021 / 5 Minutes Read / By Albert

How to Become

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The increase in the use of technology in libraries has had a direct effect on the role of the library clerk. With the implementation of new systems such as online catalogues, automated check-out counters, and self-service kiosks, library clerks now spend more of their time helping patrons with research and other tasks. This shift has caused library clerks to become more knowledgeable in areas such as computer systems, information literacy, and customer service.

In addition, they are also expected to create and deliver programs and services, as well as maintain the library's collection and resources. As a result, library clerks now have a more diverse role within the library.

Steps How to Become

Earn a High School Diploma or GED. Most employers require library clerks to have at least a high school diploma or GED.
Get Necessary Certification. Many employers may also require library clerks to be certified in library science or information science, which can be done through an accredited program or online course.
Get Library Experience. Most employers prefer library clerks to have previous experience working in a library. This can include volunteering in a library, working as a page, or other library-related positions.
Take Relevant Courses. Many employers may also prefer library clerks to have knowledge of computer science and other relevant courses that can help with cataloging, shelving, and other duties.
Obtain Soft Skills. Library clerks should possess strong communication and customer service skills, as well as be able to work independently and as part of a team.
Apply for Positions. Once you have the necessary qualifications, you can start applying for open library clerk positions. You may also want to consider internships or volunteer positions to gain additional experience.

In order to keep updated and capable, it is important to stay up-to-date on the latest technology and advancements in the library industry. As technology advances, library clerks must learn how to use new software, devices, and other tools to best serve their patrons. library clerks must stay up-to-date on best practices and trends in the library industry, such as cataloging and classification systems, as well as new methods for teaching patrons about the library and its resources.

Furthermore, library clerks should stay abreast of current library regulations, policies, and procedures to ensure compliance with applicable laws. By staying informed on the latest technology, best practices, and regulations, library clerks can remain capable of providing the best service to their patrons.

You may want to check Special Collections Librarian, Acquisitions Librarian, and Technical Services Librarian for alternative.

Job Description

Provide information and assistance to patrons seeking library materials and services.
Check in and check out library materials.
Maintain library materials and resources, including shelving and cataloging books, journals, magazines, and other materials.
Assist with computer-based library services, including recommending appropriate software and instruction in their use.
Compile and maintain library circulation statistics and reports.
Develop library orientation and instructional programs for library users.
Assist patrons with locating library materials and resources.
Greet patrons, answer queries, and respond to requests for information.
Process interlibrary loan requests.
Assist in the selection of library materials, including books, periodicals, and online resources.
Maintain library databases and catalogs.
Supervise library volunteers and student workers.

Skills and Competencies to Have

Knowledge of library policies and procedures.
Ability to work with library patrons of all ages.
Ability to use library computer systems, databases, and catalogs.
Ability to classify and organize library materials.
Ability to locate and retrieve library materials.
Ability to help patrons with reference materials and research.
Ability to assist patrons with computer and online resources.
Knowledge of copyright laws and regulations.
Knowledge of library automation systems and platforms.
Ability to process new materials and shelve library materials.
Knowledge of basic office computer applications (word processing, spreadsheets, etc).
Ability to follow oral and written instructions accurately.
Ability to handle confidential information with discretion.
Ability to multitask effectively and prioritize tasks for maximum efficiency.
Excellent customer service skills.

Organizational and communication skills are essential for library clerks to be successful in their roles. Without these skills, it would be difficult to manage the large amounts of information and materials that a library contains. Furthermore, library clerks need to be able to effectively interact with patrons and collaborate with other library staff members.

Having the ability to multitask, prioritize tasks, and follow instructions accurately can help library clerks efficiently complete their duties. problem solving and troubleshooting skills are necessary for resolving any issues that may arise. having these skills is essential for library clerks to help patrons find the resources they need, as well as keep the library running smoothly.

Library Webmaster, Records Manager, and Document Delivery Coordinator are related jobs you may like.

Frequent Interview Questions

What experience do you have working in a library setting?
How have you handled challenging customer service situations in the past?
What experience do you have using library databases and systems?
What do you know about the librarys mission and services?
How would you prioritize tasks and handle multiple requests from patrons?
What do you find most rewarding about working with patrons in a library?
How do you stay organized and ensure accuracy when cataloging books?
What strategies do you use to ensure patron privacy and confidentiality?
How do you ensure that library patrons are provided with accurate information?
How would you handle a patron who was dissatisfied with their library experience?

Common Tools in Industry

Library Management System. a software system for tracking library items, such as books, magazines, CDs, and DVDs. (eg: Library Genesis)
Digital Asset Management System. software used to store, organize, and share digital files. (eg: Adobe Experience Manager)
Library Catalog. a database of library materials and associated information, such as author, title, and subject. (eg: OCLC WorldCat)
Online Public Access Catalog (OPAC). a web-based library catalog accessible to the public. (eg: Koha Library Software)
Library Automation System. software used to automate library workflows, such as circulation, acquisitions, cataloging, and serials management. (eg: Sierra Integrated Library System)
Electronic Resource Management System. software for managing electronic resources such as e-books, e-journals, and databases. (eg: EBSCO Discovery Service)
Library Website Design Software. software used to create and maintain library websites. (eg: WordPress)
Electronic Resource Subscription Platform. software used to manage subscriptions to electronic resources. (eg: Serials Solutions)
Library Analytics Software. software used to track library usage data and generate reports. (eg: LibInsight)
Reference Management Software. software used to organize and cite research sources. (eg: Zotero)

Professional Organizations to Know

American Library Association (ALA)
Special Libraries Association (SLA)
Association of College and Research Libraries (ACRL)
Public Library Association (PLA)
International Federation of Library Associations and Institutions (IFLA)
International Association of School Librarianship (IASL)
International Association of Library and Information Science (IATELIS)
European Bureau of Library, Information and Documentation Associations (EBLIDA)
Association for Library Collections & Technical Services (ALCTS)
Library and Information Technology Association (LITA)

We also have Cataloging Librarian, Metadata Analyst, and Library Systems Administrator jobs reports.

Common Important Terms

Cataloging. The process of organizing and arranging information resources (books, magazines, journals, documents, videos, etc. ) into a structured list to make them easily accessible.
Classification. A system of organizing information into categories or classes based on shared characteristics.
Circulation. The process of lending and returning library materials such as books and magazines.
Reference. A service provided by librarians to help users find information quickly and accurately.
Interlibrary Loan. The process of obtaining materials from other libraries that may not be available in the local library.
Bibliographic Instruction. An educational program designed to teach library users how to effectively find and use information resources.

Frequently Asked Questions

What qualifications are required to be a Library Clerk?

Generally, Library Clerks must have a high school diploma or equivalent and demonstrated computer proficiency.

What are the duties of a Library Clerk?

Typical duties of a Library Clerk include shelving books, checking out materials to patrons, organizing materials, answering reference questions, and helping to maintain the library's online catalog.