How to Be Game Administration Manager - Job Description, Skills, and Interview Questions

Mar 2, 2021 / 6 Minutes Read / By Albert

How to Become

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FAQ

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The introduction of Game Administration Managers has had a significant effect on the gaming industry. By providing a single point of contact for game developers, publishers, and players, they have been able to streamline communication and improve customer service. As a result, game developers are able to quickly access feedback from their players, helping them make better decisions during development and launch.

publishers are able to build relationships with their customers and provide support when needed. Finally, players can now access better customer service and receive timely responses to their questions and concerns. All of these factors have resulted in increased user engagement, higher retention rates, and increased revenue for the gaming industry.

Steps How to Become

Earn a Bachelor's Degree. Most employers require a four-year bachelor's degree in business, management, communications, or a related field. A degree in game design, computer science, or engineering may also be beneficial.
Obtain Relevant Experience. Employers typically prefer candidates with two to five years of experience in game administration management. Gaining experience in game design, software development, marketing, and customer service is also beneficial.
Pursue Professional Certifications. Professional certifications such as the Certified Gaming Professional (CGP) certification offered by the International Game Developers Association (IGDA) demonstrate knowledge of game administration and management.
Develop Interpersonal Skills. Excellent interpersonal and communication skills are essential for success in game administration management. Diplomacy, problem solving, and conflict resolution are also important skills.
Build a Strong Network. Building relationships with other game professionals can help a candidate stand out from the competition when applying for a game administration management position. Joining professional organizations and attending networking events are excellent ways to build connections.

Staying ahead and qualified in game administration management requires a combination of proactive and reactive strategies. Proactively, one must stay up to date on the latest industry trends, technology, and best practices. This includes attending industry conferences and seminars, reading trade publications and joining professional organizations.

Reactively, one must take advantage of available opportunities by actively seeking out new challenges and projects, conducting research to develop new strategies and solutions, and staying abreast of developments within the gaming industry. a game administration manager must build relationships with other professionals in the field, as well as with stakeholders, customers, and vendors. Finally, one must stay organized and prioritize tasks to ensure that all aspects of the position are completed in a timely manner.

You may want to check Game Animator, Flash game Developer, and Adventure game Developer for alternative.

Job Description

Oversee the administrative operations of gaming-related activities.
Ensure compliance with applicable gaming regulations and laws.
Develop and implement policies and procedures for gaming activities.
Manage gaming staff, including scheduling, training, and motivation.
Monitor gaming activities to identify potential issues and take corrective action.
Investigate customer complaints related to gaming activities.
Analyze customer data to develop customer loyalty programs.
Oversee the setup of gaming equipment and monitors.
Track inventory of gaming supplies, such as cards, chips, and dice.
Monitor gaming tables to ensure fairness and accuracy in play.
Maintain records of gaming activity such as number of players and payouts.
Prepare reports on gaming activity for management review.

Skills and Competencies to Have

Excellent communication skills
Knowledge of game development and mechanics
Strong problem-solving and analytical skills
Ability to work independently and collaboratively
Understanding of gaming industry trends and regulations
Ability to multi-task and prioritize tasks
Attention to detail and accuracy
Strong organizational skills
Ability to work in a fast-paced environment
Proficiency with computer software and hardware, including game consoles
Knowledge of customer service standards and procedures
Knowledge of marketing and promotional strategies
Ability to manage staff and resources effectively
Understanding of game analytics and metrics
Ability to create reports and presentations
Experience with budgeting and financial management

Good administration management is essential for the successful running of any game. One of the most important skills that administrators need is the ability to effectively plan and organize. This requires them to be able to identify goals, create strategies, and develop action plans that can be implemented to ensure the game progresses in a timely and efficient manner.

they must be able to assess the current situation in order to identify potential risks and issues that could arise. They must also be able to communicate effectively with stakeholders, such as developers, players, and other administrators, in order to ensure everyone is on the same page. Furthermore, they must have a comprehensive understanding of the game's rules and regulations, and how they can be enforced to ensure the game runs smoothly.

Finally, they must possess good problem-solving skills in order to respond quickly and efficiently to any challenges that arise. All these skills are essential for successful game administration management.

Simulation game Developer, Game Marketing Manager, and Video game Store Manager are related jobs you may like.

Frequent Interview Questions

What experience do you have with game administration management?
How do you stay organized during a busy day?
How do you handle the pressure of managing multiple projects at the same time?
What strategies have you used to improve the customer experience in game administration?
What techniques do you use to ensure reliable and effective communication with players, developers, and other stakeholders?
How do you ensure that all game rules, regulations, and policies are being followed?
What methods have you used to keep up with the latest trends and developments in game administration and industry best practices?
Describe how you would handle a challenging situation involving a conflict between players or teams.
What approaches do you take when troubleshooting problems that arise in game administration?
What have been some of your greatest successes in game administration management?

Common Tools in Industry

Gamedev Studio. A professional game development suite with tools for creating and managing game projects. (Eg: Unreal Engine)
Asset Management Software. Software used to track and manage game assets, such as textures, audio, and 3D models. (Eg: Substance Painter)
Game Analytics Platform. Cloud-based software used to track and analyze user data, such as retention rates, device usage, and monetization. (Eg: Google Analytics)
Game Engine. A software framework used to develop video games for consoles, PCs, and mobile devices. (Eg: Unity)
Level Design Tools. Software used to design levels for video games, such as terrain, buildings, and characters. (Eg: Hammer Editor)
Bug Tracking Software. Software used to track and manage bug reports from players, and to help developers quickly identify and fix issues. (Eg: JIRA)
Project Management Software. Software used to help manage game development projects and ensure tasks are completed on time. (Eg: Trello)
Content Management System (CMS). Software used to manage game content and ensure it is properly organized. (Eg: WordPress)
Version Control Software. Software used to help manage multiple versions of game files, as well as track changes made by developers. (Eg: Git)
Game Testing Platforms. Cloud-based software used to test games on multiple devices and platforms, and provide feedback from players. (Eg: TestFlight)

Professional Organizations to Know

International Game Developers Association (IGDA)
Entertainment Software Association (ESA)
International Game Architecture and Design Association (IGADA)
Independent Game Developers Association (IGDA)
Academy of Interactive Arts & Sciences (AIAS)
Game Audio Network Guild (GANG)
International Game Technology Association (IGTA)
Global Game Jam (GGJ)
European Games Developer Federation (EGDF)
Casual Games Association (CGA)

We also have Game Community Manager, Game Technician, and Educational game Designer jobs reports.

Common Important Terms

Game Design. Refers to the process of creating the rules and structure of a digital game. It includes elements such as the games aesthetic, storyline, mechanics, and interaction between players.
Level Design. A sub-discipline of game design that focuses on creating challenges and experiences within a games levels. It involves decision-making about how to create levels and where to place objects and enemies.
User Interface (UI). The part of a game that allows players to interact with it. UI design is concerned with making a games user interface intuitive and pleasing to use.
Animation. A process of creating movement in a game using computer graphics. Animation is used to give life to characters and other objects within a game.
Sound Design. The process of creating sound effects and music for a game. It requires knowledge of audio engineering and composition techniques, as well as an understanding of how sound affects the overall experience of a game.
Quality Assurance (QA). The process of testing a game for bugs and errors before its release. QA testers are responsible for identifying potential issues and ensuring that the game meets its requirements before launch.
Marketing. The practice of promoting a game to potential players or customers. This includes activities such as advertising, public relations, and social media management.

Frequently Asked Questions

What is the primary role of a Game Administration Manager?

The primary role of a Game Administration Manager is to oversee the daily operations of a game, including managing customer service, managing in-game events, and developing content.

What qualifications are required to become a Game Administration Manager?

Qualifications for becoming a Game Administration Manager include strong communication and organizational skills, knowledge of game mechanics and systems, and experience with customer service.

What tools does a Game Administration Manager typically use?

A Game Administration Manager typically uses tools such as customer service software, content management systems, project management software, analytics tools, and databases.