How to Be Elevator/Escalator Inspector - Job Description, Skills, and Interview Questions

May 14, 2022 / 5 Minutes Read / By Albert

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Elevator and escalator inspectors are responsible for ensuring the safety of these types of transportation devices. Their job is to inspect, test, and certify the safety of a variety of lifts, escalators, and other moving walkways. If an inspector discovers a safety violation or malfunction, they will report it to the owner of the property and recommend a course of action to remedy the situation.

The inspector also has the authority to shut down the device until it is up to code. As a result, elevator and escalator inspectors help protect the public from potential accidents and ensure that these devices are in top condition. Without their diligent work, many people would be put at risk of injury or worse.

Steps How to Become

Obtain a high school diploma or equivalent, as many employers require this for entry-level positions.
Pursue a postsecondary degree in engineering or a related field. Many employers prefer applicants who have a minimum of a bachelors degree.
Obtain experience in the field by working as an elevator or escalator mechanic or technician. This will help you gain an understanding of the industry and prepare you for a career as an inspector.
Complete an apprenticeship program approved by the National Elevator Industry Educational Program (NEIEP). This program generally takes three to five years to complete and provides the necessary training to become an elevator or escalator inspector.
Become certified by passing the National Association of Elevator Safety Authorities International (NAESA) certification exam. This exam is administered in two parts and covers topics such as elevator and escalator codes, safety regulations, and mechanical systems.
Maintain your certification by completing continuing education courses every three years. This ensures that you stay up-to-date on any changes in the industry and remain qualified for the position.

The key to reliable and efficient elevator and escalator inspection is proper training, thorough knowledge of safety regulations, and experience with the machinery. Certified inspectors must have extensive knowledge of all building codes, good safety practices and principles of operation. They must also be able to recognize potential problems and when it is best to call for maintenance or repair.

Experienced inspectors are able to identify worn or damaged components quickly and accurately, reducing the chances of accidents and malfunctions. Regular maintenance, testing, and inspection of elevators and escalators can help minimize downtime and ensure the safety of passengers.

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Job Description

Inspect elevators and escalators for safety compliance with applicable codes and regulations.
Determine if elevator and escalator systems are operating correctly.
Perform visual inspections of equipment components and log findings.
Test electrical systems, doors, brakes, motors, and other components to ensure proper operation.
Troubleshoot and diagnose any malfunctions and make necessary repairs.
Adjust and calibrate equipment as needed.
Analyze data from tests, inspections, and maintenance activities to determine if adjustments need to be made.
Prepare detailed reports of all inspections, repairs, and maintenance activities for management review.
Provide technical support to elevator and escalator technicians.
Monitor and document all safety protocols related to elevator and escalator operations.

Skills and Competencies to Have

Knowledge of electrical, mechanical and structural systems and components related to elevator/escalator systems.
Knowledge of safety and maintenance codes and regulations relevant to elevator/escalator systems.
Ability to interpret plans and specifications relating to elevator/escalator systems.
Ability to identify, diagnose, and resolve elevator/escalator system malfunctions.
Ability to create and maintain accurate records related to inspections and repairs.
Ability to operate and maintain testing equipment for elevator/escalator systems.
Excellent interpersonal, organizational, and communication skills.
Ability to work independently and as part of a team.
Ability to lift heavy objects and climb ladders in order to inspect systems.
Strong attention to detail and problem-solving skills.

The most important skill for an Elevator/Escalator Inspector is the ability to identify and diagnose problems. This includes the ability to interpret technical manuals, interpret code requirements, inspect equipment, and recognize any potential safety hazards. These skills are essential for the inspector to be able to identify and resolve any issues that may be present in an elevator or escalator system.

Furthermore, having a keen eye for detail and the ability to maintain records is critical for the inspector to ensure that all systems remain compliant with regulations. Without these skills, an inspector would not be able to properly assess and report on the condition of an elevator or escalator system, which could leave riders at risk of injury.

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Frequent Interview Questions

What experience do you have inspecting elevators and escalators?
What safety protocols do you follow when conducting an inspection?
How would you handle a situation where an elevator or escalator is not functioning properly?
Describe the process you use to diagnose and repair an elevator or escalator malfunction.
What challenges have you encountered when conducting inspections?
What techniques have you used to ensure all necessary inspections are completed in a timely manner?
How have you ensured that the elevators and escalators you inspect meet all relevant codes and regulations?
What strategies do you use to ensure that your inspections are thorough and effective?
How do you stay current with the latest safety protocols and regulations?
What type of reports do you provide following an inspection?

Common Tools in Industry

Measuring Tape. Used to measure distances in order to ensure that the elevator cab and escalator steps are properly sized (eg: measuring the depth of a step).
Level. Used to ensure the level of the elevator cab and escalator steps are even (eg: checking that the elevator cab is straight).
Flashlight. Used to inspect dark corners and crevices for potential problems (eg: checking for rust or corrosion in an elevator shaft).
Screwdriver. Used to disassemble and assemble components during an inspection (eg: removing the cover of an escalator motor).
Multimeter. Used to check the voltage and current of electrical components in the elevator and escalator (eg: testing the wiring of a motor).
Hammer. Used to check for loose hardware or components (eg: knocking on a handrail to check for loose screws).
Camera. Used to take photos of the elevator or escalator during an inspection (eg: taking photos of the cab interior).

Professional Organizations to Know

American Society of Mechanical Engineers (ASME)
American Society of Testing and Materials (ASTM)
National Elevator Industry, Inc (NEII)
National Association of Elevator Safety Authorities International (NAESA)
International Association of Elevator Consultants (IAEC)
National Fire Protection Association (NFPA)
American Institute of Architects (AIA)
Building Owners and Managers Association International (BOMA)
American Association of Elevator Contractors (AAEC)
American Society for Quality (ASQ)

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Common Important Terms

Building Code. A set of rules and regulations that must be adhered to when constructing, maintaining, and operating a building or structure.
Fire Safety. The practice of preventing and reducing the risk of fire in order to protect people, property, and the environment.
Risk Assessment. The process of identifying potential hazards and evaluating the associated risks in order to effectively manage them.
Elevator/Escalator Safety. The practice of ensuring the safe operation, maintenance, and installation of elevators and escalators.
Accessibility. The practice of making facilities, services, and products usable by people with disabilities.
Inspection. The process of examining a building or structure to assess its condition and safety.
Maintenance. The practice of ensuring that a building or structure is in proper condition to operate safely and reliably.

Frequently Asked Questions

What kind of certification is required to become an Elevator/Escalator Inspector?

To become an Elevator/Escalator Inspector, an individual must possess a valid Elevator and Escalator Inspector Certification from the National Association of Elevator Safety Authorities International (NAESAI).

What duties are associated with the role of an Elevator/Escalator Inspector?

As an Elevator/Escalator Inspector, one's duties may include conducting tests and inspections of elevators and escalators, ensuring they are installed and maintained in accordance with safety regulations, issuing permits, and providing technical support.

What types of safety regulations must be followed by an Elevator/Escalator Inspector?

Elevator/Escalator Inspectors must adhere to the safety regulations set by their local and state governments, as well as the standards set by the American Society of Mechanical Engineers (ASME A17.1) and the National Fire Protection Association (NFPA 70).

How often must elevators and escalators be inspected?

Elevators and escalators must be inspected at least once a year, or more often depending on their usage and the applicable safety regulations.

What is the job outlook for Elevator/Escalator Inspectors?

The job outlook for Elevator/Escalator Inspectors is positive. According to the Bureau of Labor Statistics, employment for Elevator Installers and Repairers is projected to grow 10% through 2026.