How to Be Digital Quality Assurance Engineer - Job Description, Skills, and Interview Questions

The Digital Quality Assurance Engineer plays an important role in ensuring the quality of software products and services. By performing rigorous testing, they help to identify and troubleshoot any errors or bugs that occur in the digital system, thus ensuring that the end product is of the highest quality and meets the customer's expectations. This helps to reduce customer dissatisfaction, decrease the cost of repairs and maintenance, and improve efficiency. Additionally, it helps to boost customer confidence in the product and encourages them to purchase more from the company.

Steps How to Become

1. Earn a Bachelor's Degree. A bachelor’s degree in computer science, information technology, software engineering, or a related field is typically required to become a digital quality assurance engineer. Coursework can include topics such as programming languages, database management, software testing and quality assurance, software engineering principles, and web design.
2. Gain Relevant Work Experience. Experience with digital technology is essential for digital quality assurance engineers. Relevant work experience can include internships and part-time jobs in software development, systems analysis, web design, network analysis, and database administration.
3. Obtain Certifications. Many employers require digital quality assurance engineers to have professional certifications in areas such as software quality assurance, software development, computer programming, and database design. Certification programs typically require passing an exam and can be obtained through vendor organizations or professional associations.
4. Get Familiar With Quality Assurance Methods. Digital quality assurance engineers should be familiar with methods of software testing and quality assurance, such as agile development, regression testing, usability testing, performance testing, and acceptance testing. Engineers should also be familiar with development methodologies such as waterfall and scrum.
5. Develop Skills in Troubleshooting and Problem Solving. Digital quality assurance engineers should possess strong troubleshooting and problem-solving skills in order to identify and resolve software issues. They should have an in-depth understanding of the digital technology they are responsible for testing and be able to identify potential issues before they become problems.

If you want to become a Digital Quality Assurance Engineer, you need to have the right skills and qualifications. To achieve this, you should start by gaining a bachelor’s degree in a relevant field such as computer science, software engineering, or information technology. you should have a solid grasp of development languages such as Java and JavaScript, as well as experience in testing methods and processes.

Taking courses in quality engineering, automation frameworks, and software development can also be beneficial. Furthermore, having experience with automation tools like Selenium, JIRA, and Jenkins is highly recommended. With these skills and qualifications in hand, you will be well-prepared to take on the role of a Digital Quality Assurance Engineer.

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Job Description

1. Develop and maintain automated test scripts to support various types of software testing
2. Execute tests, track defects, and report results
3. Develop and document test plans, scenarios, scripts, and procedures
4. Evaluate software products to ensure compliance with quality assurance standards
5. Investigate software issues reported by users and develop diagnostic tests to determine root cause
6. Monitor software performance and functionality during release cycles
7. Create and maintain test plans, test cases, and reports for each product release
8. Collaborate with development teams to identify potential issues and suggest solutions
9. Analyze software requirements and design specifications to determine testability
10. Perform regression testing to verify bug fixes
11. Work with product owners to prioritize test plans and tasks
12. Participate in process improvement initiatives

Skills and Competencies to Have

1. Thorough understanding of software testing principles, processes and techniques
2. Strong knowledge of software development life cycles
3. Proficiency in writing and executing automated test scripts
4. Ability to identify, analyze and document software defects
5. Ability to troubleshoot and debug complex systems
6. Experience in developing test strategies and plans
7. Comprehensive understanding of system integration and user acceptance testing
8. Excellent problem solving and communication skills
9. Good organizational skills and attention to detail
10. Ability to work independently and as part of a team
11. Strong analytical and critical thinking skills
12. Proficiency in using bug tracking and test management software

Having quality assurance engineers on a digital development team is essential to ensure the final product meets the standards of the company and its customers. Quality assurance engineers must possess a range of skills, with the most important being attention to detail, problem solving and objectivity. Attention to detail allows them to spot issues quickly and accurately, while problem solving helps them identify the cause of any issues and how to fix them.

Objectivity ensures that the engineer is able to look at the product from an unbiased perspective and make decisions based on the facts, rather than their own opinion. With these skills, quality assurance engineers are able to test products, identify any flaws, and recommend solutions for a better product that meets the company's requirements.

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Frequent Interview Questions

• What experience do you have in the field of Digital Quality Assurance?
• How would you go about identifying and resolving bugs in digital products?
• What approaches do you take when creating test plans and strategies?
• What development methodologies have you used to ensure quality in digital products?
• How do you collaborate with developers during the testing process?
• How do you stay up to date with new technologies and trends in the digital quality assurance field?
• Describe a difficult situation you faced while ensuring quality in a digital product.
• What performance metrics do you use to measure quality of digital products?
• How do you ensure that the user experience is optimized during testing?
• What automated testing tools are you familiar with and how do you use them?

Common Tools in Industry

1. Selenium. Automation tool used for testing web applications (eg: creating automated tests to check that a web page loads correctly).
2. Appium. Mobile application testing framework used to automate testing of native, hybrid, and mobile web apps (eg: testing the functionality of an application on both Android and iOS).
3. JIRA. Issue tracking and project management tool used for bug tracking, feature requests, and project management (eg: tracking user stories, tasks, and bugs).
4. Jenkins. Open source automation server used for continuous integration and continuous delivery processes (eg: running automated tests and deploying code).
5. TestComplete. Automated testing platform used for functional and performance testing of desktop, web, and mobile applications (eg: creating automated tests to check that an application functions correctly).
6. SoapUI. Tool used for functional and security testing of SOAP and REST web services (eg: testing the security of a web service).
7. Loadrunner. Performance testing tool used to measure the response time of an application under different workloads (eg: simulating a large number of virtual users accessing a website).
8. Bugzilla. Open source bug tracking system used for tracking software defects (eg: creating reports of bugs found in a software application).

Professional Organizations to Know

1. Association for Software Testing (AST)
2. Institute of Electrical and Electronics Engineers (IEEE)
3. International Association of Software Architects (IASA)
4. International Quality and Productivity Center (IQPC)
5. The British Computer Society (BCS)
6. Quality Assurance Institute (QAI)
7. Software Quality Association International (SQAi)
8. International Council on Systems Engineering (INCOSE)
9. American Society for Quality (ASQ)
10. International Test and Analysis Association (ITAA)

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Common Important Terms

1. Quality Assurance (QA) - A systematic process of verifying and validating the quality of a product or service to ensure it meets customer expectations.
2. Quality Control (QC) - A process of inspecting and testing products to ensure they meet established standards.
3. Testing - The process of executing a program or system and evaluating the results in order to determine whether the program or system fulfills its requirements.
4. Automated Testing - The use of software to automate the execution of tests and the comparison of the results against expected outcomes.
5. Verification - The process of confirming that a program meets its specifications by comparing it against its design.
6. Validation - The process of confirming that a program meets its requirements by testing it against actual user needs.
7. Regression Testing - The process of rerunning tests to ensure that changes made to a program have not introduced new bugs or errors.
8. Code Review - The process of reading and evaluating code to ensure it is written correctly and meets design specifications.
9. Usability Testing - The process of testing a program's user interface to ensure it is easy to use and understand.

Frequently Asked Questions

What is a Digital Quality Assurance Engineer?

A Digital Quality Assurance Engineer is a professional who is responsible for ensuring the quality of software products and services. They develop and execute test plans, analyze test results, and document any issues found during testing.

What types of testing do Digital Quality Assurance Engineers perform?

Digital Quality Assurance Engineers typically perform functional, integration, regression, and performance testing. They may also be responsible for automating tests and creating automated test suites.

What skills are necessary to be a successful Digital Quality Assurance Engineer?

To be successful as a Digital Quality Assurance Engineer, one must possess strong analytical, problem-solving, and communication skills. Additionally, they must be familiar with software development processes, have a good understanding of software testing methodologies, and be able to work with programming languages such as Java, Python, and C++.

What is the average salary of a Digital Quality Assurance Engineer?

The average salary for a Digital Quality Assurance Engineer in the United States is $89,000 per year.

What is the job outlook for Digital Quality Assurance Engineers?

The job outlook for Digital Quality Assurance Engineers is very positive. According to the Bureau of Labor Statistics, the demand for computer and information technology occupations is projected to grow 12% from 2018 to 2028, much faster than the average for all occupations.

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Web Resources

• Software Quality Assurance Engineer - College of Science www.purdue.edu
• MS Quality Assurance (Online) | CSUDH CEIE | Carson, CA www.csudh.edu
• Software Quality Assurance | UC San Diego Division of Extended Studies extendedstudies.ucsd.edu