How to Be Building Operations Specialist - Job Description, Skills, and Interview Questions

May 13, 2020 / 6 Minutes Read / By Albert

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The rise of Building Operations Specialists has had a dramatic effect on the construction industry. As the complexity of construction projects continues to increase, these professionals are in high demand due to their unique combination of technical skills and specialized knowledge. Building Operations Specialists are responsible for managing the day-to-day operations of a building, from maintenance and repairs to energy management and safety inspections.

By taking on this responsibility, these specialists are able to provide smooth and efficient operations, improve productivity, and reduce costs for their employers. This makes them invaluable to organizations that rely heavily on their buildings, such as hospitals, airports, universities, and office complexes. With their expertise in building operations and management, Building Operations Specialists are essential to the continued success of the construction industry.

Steps How to Become

Obtain a high school diploma or GED. You will need a high school diploma or GED in order to become a Building Operations Specialist.
Consider obtaining a post-secondary education. To be competitive in the field, you may want to consider obtaining a degree or certificate in building construction, engineering, or management.
Obtain on-the-job training. Most employers require applicants to have a minimum of two years of experience in building operations, maintenance, or engineering before they will consider hiring them as a Building Operations Specialist.
Get certified. Obtaining certifications in areas such as Facilities Management, Energy Management, and Building Automation Systems can help you stand out from other applicants and may give you an edge when looking for a job.
Look for job openings. Start looking for job openings in your area and apply for any that you are qualified for. Research the company and the position before submitting your application and be sure to tailor your application to the specific job requirements.
Follow up on your applications. After submitting your application, make sure to follow up with the company and inquire about the status of your application.
Get ready for the interview. Once you have been invited for an interview, be sure to prepare for it by researching the company, reviewing your qualifications and experience, and preparing questions to ask the interviewer.
Start your new job. If you are offered a job as a Building Operations Specialist, accept it and begin learning the ropes and showing your worth as a valuable employee.

The demand for reliable and capable building operations specialists has grown significantly in recent years due to the increased complexity of building systems and technology. As these systems become more advanced, the need for specialists who can manage them effectively is greater than ever. This demand has caused an increase in the number of companies offering specialized training and certifications in this field, allowing individuals to gain the skills and knowledge necessary to perform their duties effectively.

In turn, this has resulted in a higher quality of service being provided, as building operations specialists are now more qualified and experienced than ever before. With their expertise, they are able to identify potential problems before they arise and take the necessary steps to ensure that buildings are running safely and efficiently.

You may want to check Building Maintenance Supervisor, Building Maintenance Worker, and Building Custodian for alternative.

Job Description

Perform regular inspections of building systems such as HVAC, plumbing, and electrical equipment.
Monitor and adjust building systems to ensure efficient operation.
Troubleshoot and diagnose building systems issues and take necessary corrective measures.
Perform preventative maintenance on building systems and equipment.
Read and interpret blueprints, schematics and technical manuals.
Develop and implement preventive maintenance plans.
Monitor and report energy consumption.
Prepare purchase orders for building supplies and equipment.
Provide training and guidance to facility staff on building systems, operations and maintenance.
Respond to emergency maintenance requests in a timely manner.
Coordinate with outside vendors to ensure timely completion of contracted services.
Maintain detailed records of all building systems operations and maintenance activities.

Skills and Competencies to Have

Knowledge of building systems such as HVAC, electrical, plumbing, and fire/life safety
Understanding of applicable building codes and regulations
Ability to read and interpret blueprints and schematics
Proficiency in troubleshooting and diagnosing operational issues
Familiarity with preventive maintenance programs and procedures
Excellent customer service and communication skills
Ability to work independently with minimal supervision
Proficiency in Microsoft Office Suite and other relevant software programs
Ability to lift and carry materials up to 50 pounds
Ability to climb ladders, stoop, kneel, crawl, and lift items above shoulder level

Being an effective Operations Specialist requires a wide range of skills to ensure smooth and successful operations. One of the most important skills is strong communication. Effective communication is essential for coordinating tasks, understanding instructions and expectations, and for providing updates on progress.

it is important for Operations Specialists to have a thorough understanding of the systems and processes involved in the operations they manage. This includes not only the technical aspects, such as software and hardware, but also the organizational structure, personnel, and reporting procedures. Having an understanding of the systems and processes allows Operations Specialists to anticipate potential issues and ensure that operations are running as efficiently as possible.

Finally, problem-solving skills are essential for an Operations Specialist to be able to identify problems quickly and to develop solutions that are both effective and efficient. These skills combined with strong communication and a deep understanding of the systems involved allow for successful operations management.

Building Inspector Trainee, Building Manager, and Building Construction Supervisor are related jobs you may like.

Frequent Interview Questions

What experience do you have in building operations and maintenance?
What qualifications do you possess that make you a great fit for this Building Operations Specialist role?
How would you handle a complex building emergency?
Describe a time when you had to troubleshoot an issue with building operations.
What strategies do you use to ensure the safety of building occupants?
What techniques do you use to minimize operational costs?
How do you ensure that all building systems are compliant with safety regulations?
Do you have experience working with vendors and contractors?
What is your experience in developing and implementing preventative maintenance plans?
How would you handle a conflict with a tenant or occupant?

Common Tools in Industry

Building Automation System. A computer-based control system used to manage and monitor the mechanical, electrical, and other systems in a building. (eg: Automated HVAC temperature control)
Building Analysis Software. Software used to analyze energy consumption in a building, allowing for improved efficiency and reduced costs. (eg: Green Building Studio)
Electrical Test Equipment. Instruments used to measure, test, and diagnose electrical components and systems. (eg: Multimeter and Clamp Meter)
Safety Equipment. Protective equipment used to reduce the risk of injury or illness in a building. (eg: Fire Extinguishers, Smoke Detectors, and Emergency Lighting)
Work Order Management Software. Software used to manage and track maintenance requests, repair requests, and facility management tasks. (eg: FacilityWeb)
Building Maintenance Equipment. Tools and supplies used to maintain and repair building components. (eg: Ladders, Hand Tools, Drill Bits, and Cleaning Supplies)
Scheduling Software. Software used to schedule maintenance tasks, personnel shifts, and other activities related to building operations. (eg: HotSchedules)
Building Security Systems. Systems used to protect people and property from unauthorized access. (eg: Access Control Systems and Surveillance Cameras)

Professional Organizations to Know

International Facility Management Association (IFMA)
Association of Higher Education Facilities Officers (APPA)
Building Owners and Managers Association International (BOMA International)
National Apartment Association (NAA)
Building Engineers Association of North America (BEAN)
American Society for Healthcare Engineering (ASHE)
Fire Protection Association (FPA)
International Code Council (ICC)
American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)
National Fire Protection Association (NFPA)

We also have Building Inspector Assistant, Building Contractor, and Building Engineer jobs reports.

Common Important Terms

Building Maintenance. The tasks involved in keeping a building in good condition, including cleaning, repairs, and general upkeep.
HVAC (Heating, Ventilation, and Air Conditioning). The system of machines and components used to regulate the temperature, humidity, and air quality in a building.
Building Automation System. A computerized system that monitors and controls mechanical and electrical systems in a building.
Building Security. Procedures and systems designed to protect a building from unauthorized access and theft.
Electrical Systems. The wiring, outlets, and other components that allow electricity to flow through a building.
Plumbing Systems. The pipes, fixtures, and other components used to transport water throughout a building.
Fire Safety. Procedures and systems designed to minimize fire hazards and protect people in the event of a fire.

Frequently Asked Questions

What type of qualifications are required for a Building Operations Specialist?

Building Operations Specialists typically need a high school diploma or equivalent, as well as experience in building maintenance and operations, including knowledge of HVAC systems, electrical systems, and plumbing.

What tasks does a Building Operations Specialist typically perform?

Building Operations Specialists are responsible for inspecting, repairing, and maintaining building equipment and systems such as HVAC systems, electrical systems, plumbing, doors, windows, and elevators. They may also be responsible for coordinating with outside contractors for repairs.

How much does a Building Operations Specialist typically earn?

According to PayScale, the median salary for a Building Operations Specialist is approximately $47,000 per year, with the top 10% earning over $68,000 per year.

What type of work environment does a Building Operations Specialist typically work in?

Building Operations Specialists typically work in indoor environments, such as offices and other commercial buildings. They may also work outdoors in order to inspect or repair building systems.

What safety measures should a Building Operations Specialist take while working?

Building Operations Specialists should adhere to safety protocols such as wearing protective gear (e.g. hard hats, protective glasses, etc.), using the proper tools for each task, following safety procedures for hazardous materials and equipment, and being aware of potential hazards in the work environment.

Web Resources

Building Operations | University of Virginia - School of Education education.virginia.edu
Building Operations - University of Texas at Austin facilitiesservices.utexas.edu
Building Operations - Facilities Management www.mines.edu