How to Be Physical Security System Technician - Job Description, Skills, and Interview Questions

Sep 14, 2020 / 6 Minutes Read / By Albert

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Physical security system technicians are responsible for installing, maintaining, and repairing physical security systems, such as fire and intrusion alarms, access control systems, video surveillance systems, and other related equipment. The technician must have a thorough knowledge of the system components and be able to troubleshoot any issues that arise. As a result of their knowledge and expertise, physical security system technicians help to ensure the safety and security of people and property.

They are also able to provide the necessary training and education to staff on the proper use and operation of the system, helping to create a secure environment. their work helps to maintain compliance with applicable laws and regulations.

Steps How to Become

Obtain a high school diploma or GED. A high school diploma or GED is the minimum educational requirement for most positions in physical security systems technology.
Consider enrolling in a post secondary school program specializing in physical security systems technology. These programs may be available at technical schools, community colleges or universities.
Participate in an apprenticeship program. Apprenticeships are offered by many security companies and government agencies. They provide hands-on experience working with physical security systems.
Obtain certifications. Several organizations offer certifications that demonstrate competence in physical security systems technology. Examples include the Physical Security Professional (PSP) certification from ASIS International and the Certified Protection Professional (CPP) certification from the American Society for Industrial Security.
Obtain a license. Most states require physical security technicians to obtain a state license before they can practice professionally. Requirements vary by state, but typically involve passing an exam and demonstrating a certain amount of work experience in the field.
Consider pursuing additional training and certifications in related fields such as electronic systems technology, computer networking or information systems security.

The physical security system technician is responsible for keeping the security systems running smoothly and efficiently. To ensure the security systems remain updated and efficient, technicians must stay up to date with the latest technologies, regularly inspect and maintain the system components, and quickly address any malfunctions or changes that may occur. They must also remain aware of new threats and potential weaknesses in the system and be prepared to make adjustments accordingly. By taking these proactive steps, physical security system technicians can help ensure the safety of their clients and their data.

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Job Description

Install and maintain physical security systems, such as CCTV surveillance systems, access control systems, alarm systems, and biometric authentication systems.
Develop and execute preventive maintenance plans for physical security systems to ensure maximum reliability.
Test, troubleshoot and repair physical security systems and components (including wiring, cables, sensors, etc).
Monitor activity on physical security system networks, analyze security logs and take corrective action when necessary.
Configure and program physical security system components to meet customer requirements.
Provide technical support to customers on physical security system installation, maintenance and usage.
Prepare reports and documentation related to physical security system operations.
Research new technologies, hardware and software related to physical security systems.
Stay up-to-date on industry trends and regulations related to physical security systems.
Identify potential security risks and develop strategies for mitigating them.

Skills and Competencies to Have

Knowledge of security systems such as CCTV, access control, alarm systems, and related technologies.
Ability to install, configure, test, and troubleshoot security systems.
Knowledge of basic electronics and electrical wiring principles.
Ability to read and interpret technical documents such as blueprints, schematics, and diagrams.
Knowledge of safety protocols and procedures.
Ability to work with minimal supervision and to collaborate with other technicians on complex tasks.
Experience in customer service and problem-solving.
Excellent organizational and communication skills.
Ability to lift and carry equipment up to 50 pounds.
Proficiency in computer applications such as MS Office and CAD.

Having strong technical skills is essential for a physical security system technician. This includes being knowledgeable in the installation, maintenance, and troubleshooting of security systems. A technician must also be proficient in the use of various computer programs and be able to read and understand technical documents.

Being able to identify system components, such as CCTV cameras, access control systems, and alarm systems, is also essential. Furthermore, having excellent customer service skills and the ability to communicate effectively with clients is paramount to succeeding in this field. The lack of any of these skills can lead to difficulties in installing, maintaining, or troubleshooting security systems, resulting in costly mistakes, dissatisfied customers, and a potential loss of business.

Therefore, having the right technical skills is critical for a physical security system technician to succeed in their job.

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Frequent Interview Questions

What experience do you have working with physical security systems?
How do you ensure the safety and security of a physical security system?
Describe your experience with installing, troubleshooting, and maintaining physical security systems.
What challenges have you faced in designing and implementing physical security systems?
How do you stay up to date on the latest trends in physical security technology?
What is your experience in using access control systems to manage personnel entry and exit?
How do you ensure the confidentiality of sensitive data stored on physical security systems?
Are you familiar with the laws and regulations related to physical security systems?
What strategies do you use to test and evaluate physical security systems for effectiveness?
Describe your experience in developing emergency response plans for physical security system failures.

Common Tools in Industry

CCTV Surveillance System. A CCTV (closed-circuit television) surveillance system is a set of cameras and other technology used to monitor activity in a given area. (e. g. Stores, businesses, public spaces, etc. )
Access Control System. An access control system is a set of hardware and software tools used to grant and deny access to physical locations. (e. g. Doors, gates, etc. )
Intrusion Detection System. An intrusion detection system is a set of hardware and software tools used to detect unauthorized attempts to access a protected area or system. (e. g. Motion sensors, alarms, etc. )
Video Analytics Software. Video analytics software is a set of tools used to quickly analyze video footage for specific activities or behaviors in order to identify potential security threats. (e. g. Face recognition, motion detection, etc. )
Wired and Wireless Security Networks. Wired and wireless security networks are used to protect sensitive data by encrypting it and restricting access to authorized users only. (e. g. Firewalls, encryption, etc. )

Professional Organizations to Know

International Association of Professional Security Consultants (IAPSC)
International Security Management Association (ISMA)
American Society for Industrial Security (ASIS)
Association of Certified Physical Security Assessors (ACPSA)
Security Industry Association (SIA)
National Burglar & Fire Alarm Association (NBFAA)
International Foundation for Protection Officers (IFPO)
International Association of Professional Security Trainers (IAPST)
American Society of Access Professionals (ASAP)
ASIS International Physical Security Council (PSC)

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Common Important Terms

Access Control. A security system that regulates the entry and exit of authorized personnel or devices into and out of an area or facility.
Alarm System. A security system designed to detect intruders, unauthorized access, and other security threats.
Burglar Alarm. An alarm system designed to detect unauthorized entry and notify authorities of a potential security breach.
CCTV (Closed Circuit Television). A surveillance system that uses cameras to monitor an area for security purposes.
Encryption. A process of encoding data and communications to protect it from unauthorized access.
Fire Alarm System. An alarm system designed to alert building occupants and authorities of a potential fire in the building.
Keycard Access System. A security system that uses keycards to grant or deny access to certain areas or facilities.
Perimeter Protection. Security measures designed to protect and secure the perimeter of a facility or area.
Security System Design. The process of designing a security system that meets the specific needs and requirements of a facility or area.

Frequently Asked Questions

What qualifications are needed to become a Physical Security System Technician?

To become a Physical Security System Technician, you need to have experience with installing, monitoring, maintaining and troubleshooting physical security systems such as CCTV, access control systems and alarm systems. You also need to be knowledgeable in electrical wiring and circuitry, as well as in computers and software programs used for security systems.

What type of work does a Physical Security System Technician do?

A Physical Security System Technician is responsible for installing, maintaining and troubleshooting physical security systems such as CCTV, access control systems and alarm systems. This includes programming and configuring systems, testing sensors, replacing parts and making repairs. They are also responsible for responding to any security system emergencies and providing technical support to customers.

What is the average salary of a Physical Security System Technician?

According to PayScale, the average salary of a Physical Security System Technician is $48,831 per year. Salaries can vary depending on experience, location and other factors.

What are the job duties of a Physical Security System Technician?

The job duties of a Physical Security System Technician include installing, configuring and programming physical security systems such as CCTV, access control systems and alarm systems. They also maintain these systems by replacing components, testing sensors and making repairs. Additionally, they respond to any security system emergencies and provide technical support to customers.

What are the educational requirements for a Physical Security System Technician?

Most employers require a high school diploma or equivalent for a Physical Security System Technician. However, some employers may prefer applicants who have completed a technical school program or have prior experience with physical security systems.

Web Resources

University of Florida - Details - Physical Security Technician I explore.jobs.ufl.edu
Physical Security - CDSE www.cdse.edu
Physical Security | University Police & Public Safety www.police.psu.edu