How to Be Office Cleaner - Job Description, Skills, and Interview Questions

Jul 9, 2023 / 5 Minutes Read / By Albert

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When offices don't use a professional cleaner, the effects can be seen throughout the workplace. Without regular cleaning, dust can build up on surfaces, leading to an unhealthy work environment; dirty floors and carpets can cause slips and falls; and the spread of germs and bacteria can make employees and visitors ill. To ensure the health and safety of everyone in the office, it is essential to have a professional cleaner to perform regular maintenance and deep-cleaning tasks.

A professional cleaner will use appropriate cleaning products, disinfectants, and equipment to remove dirt, dust, and bacteria, leaving the office looking clean and smelling fresh. they can help to reduce the risk of illness and injury in the workplace, as well as maintain a pleasant atmosphere for employees.

Steps How to Become

Obtain a high school diploma or equivalent. Many employers prefer to hire office cleaners who have a high school diploma or equivalent. If you don't already have a high school diploma, consider taking the GED or attending a local adult education program.
Research the office cleaning industry. Familiarize yourself with the types of cleaning services that are available, and the skills needed for success. Many office cleaners are expected to have basic knowledge of janitorial supplies, cleaning techniques, and safety protocols.
Acquire relevant certification or training. Many employers prefer to hire office cleaners who have completed a professional certification or training program in one or more areas of office cleaning. Consider taking a course in basic janitorial services, infection control, or carpet cleaning.
Create a resume and cover letter. Include your education and any certifications or trainings you have acquired in your resume and cover letter. List any relevant work experience and specific skills that you can offer to a potential employer.
Seek opportunities to gain experience. Consider volunteering with an organization that provides office cleaning services. This can be a great way to gain experience, build your resume, and make professional contacts in the industry.
Apply for jobs. Search online job boards and local classifieds for openings in the office cleaning industry. When applying for jobs, be sure to follow all instructions provided by the employer, and include a copy of your resume and cover letter.
Prepare for an interview. Research the company you are applying to and have a list of questions ready to ask the interviewer. Be prepared to discuss your experience and knowledge in office cleaning, as well as your enthusiasm for the position.
Accept job offers. Once you have accepted a job offer, learn the expectations of your employer and familiarize yourself with the company's policies and procedures. Be sure to review any safety protocols that are in place and adhere to all safety regulations.

Maintaining an up-to-date and qualified status as an office cleaner requires both dedication and hard work. To stay informed of new cleaning techniques, products, and safety protocols, one should regularly take continuing education classes, read industry magazines and websites, and attend conferences. staying physically fit and having the necessary physical strength to lift and move furniture and equipment are important qualifications for office cleaners.

Finally, having a good eye for detail and strong organizational skills can help office cleaners stay on top of their tasks and maintain a clean environment in the office. By following these steps, office cleaners can ensure that they are prepared to handle any job that may come their way.

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Job Description

Dust and polish furniture, walls and fixtures.
Vacuum carpets, rugs and upholstery.
Wipe down desks, chairs and other surfaces.
Clean windows, mirrors, and other glass surfaces.
Empty garbage cans, replace liners and dispose of trash.
Sweep, mop, scrub and polish floors.
Clean bathrooms, including toilets, sinks and showers.
Replenish consumable items such as paper towels, soap and toilet paper.
Stock office supplies such as paper, pens and other necessary materials.
Notify management of any necessary repairs or replacements needed.

Skills and Competencies to Have

Attention to detail
Time management
Organization skills
Cleaning and sanitizing
Teamwork
Problem-solving skills
Communication skills
Good physical condition
Ability to follow instructions
Ability to work independently

Organizational skills are essential for any office cleaner. Having a good organizational system in place makes it easier to find and access documents, supplies, and other materials, which saves time and increases productivity. the ability to prioritize tasks is crucial for any office cleaner, as it allows them to complete their daily tasks in a timely manner.

Having a strong work ethic is also important for an office cleaner, as it demonstrates that they are committed to their job and willing to put in the necessary effort. Finally, communication skills are essential for any office cleaner, as they must be able to communicate effectively with their colleagues and other staff members.

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Frequent Interview Questions

What experience do you have in office cleaning?
Are you comfortable using various cleaning products and supplies?
How do you ensure a safe and clean work environment?
Are you able to work independently with minimal supervision?
What strategies do you use to stay organized and efficient when cleaning?
Do you have any experience with carpet and floor cleaning?
How do you handle difficult stains or messes?
How do you prioritize tasks to ensure that the highest priority items are taken care of first?
What kind of feedback have you received from previous employers about your office cleaning skills?
Are you comfortable working at different times of day and night?

Common Tools in Industry

Vacuum cleaner. Used to clean carpets, rugs, and hard surfaces. (Eg: Dyson V8 Animal Vacuum Cleaner)
Mop and bucket. Used to clean floors and other hard surfaces. (Eg: O-Cedar Dual-Action Microfiber Flip Mop)
Dustpan and brush. Used to sweep and collect dirt, dust and debris. (Eg: OXO Good Grips Upright Sweep Set)
Window cleaner. Used to clean windows, mirrors, and other glass surfaces. (Eg: Windex Glass Cleaner)
Disinfectant cleaner. Used to clean and disinfect surfaces. (Eg: Clorox Disinfecting Wipes)
Paper towels. Used to clean up spills and wet surfaces. (Eg: Bounty Select-a-Size Paper Towels)
Disposable gloves. Used to protect hands while cleaning. (Eg: Nitrile Disposable Gloves)
Trash bags. Used to store and dispose of trash. (Eg: Hefty Strong Large Trash Bags)

Professional Organizations to Know

International Facility Management Association (IFMA)
International Association of Administrative Professionals (IAAP)
Building Owners and Managers Association International (BOMA)
International Janitorial Cleaning Services Association (IJCSA)
National Association of Professional Organizers (NAPO)
Professional Association of Cleaning and Restoration Specialists (PACR)
Association for Healthcare Environment (AHE)
American Cleaning Institute (ACI)
International Sanitary Supply Association (ISSA)
National Air Duct Cleaners Association (NADCA)

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Common Important Terms

Dusting. The act of removing dust from surfaces, such as furniture and walls.
Vacuuming. The process of using a vacuum cleaner to remove dirt and debris from the floor or other surfaces.
Mopping. The use of a mop to clean a floor or other surface.
Disinfecting. The act of using cleaning solutions or other products to kill germs and bacteria.
Trash Collection. The process of collecting and disposing of waste materials.
Window Cleaning. The process of cleaning the outside and inside of windows.
Furniture Polishing. The act of applying a wax or polish to furniture to give it a glossy shine.
Carpet Cleaning. The process of using a vacuum, steam cleaner, or other cleaning solution to deep clean carpets.
Restroom Cleaning. The process of cleaning and disinfecting restroom facilities, such as toilets, sinks, and showers.
Floor Stripping. The process of removing wax, dirt, or other build up on the floor by using a chemical stripper and scrubbing it with a mop or brush.

Frequently Asked Questions

What type of cleaning services does Office Cleaner provide?

Office Cleaner offers a comprehensive range of commercial office cleaning services, including dusting, vacuuming, mopping, sanitizing, waste disposal, and restroom cleaning.