How to Be International Travel Manager - Job Description, Skills, and Interview Questions

Dec 25, 2020 / 6 Minutes Read / By Albert

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International travel managers are responsible for overseeing the entire travel process for international trips. Their primary roles include managing key stakeholders, researching and arranging transportation, lodging, and other travel services; ensuring compliance with laws and regulations; and ensuring the safety of travelers. Additionally, international travel managers must be experienced in planning, budgeting, and negotiation to ensure cost efficiency and quality service. As a result of their expertise, international travel managers are able to provide successful, worry-free travel experiences that are in compliance with regulations, budget-friendly, and safe.

Steps How to Become

Obtain a Bachelors Degree. The first step to becoming an international travel manager is to earn a bachelors degree in hospitality, tourism, business, or a related field. A degree in hospitality or tourism will provide a more comprehensive understanding of the industry, while a business degree may offer a more rounded approach to travel management.
Get Certified. Many employers prefer applicants who have earned professional certifications, such as the Certified Travel Manager (CTM) or Certified Travel Professional (CTP). Certification can demonstrate a commitment to the industry and provide additional knowledge and skills.
Gain Experience. Most employers prefer applicants with several years of experience in travel planning, booking, and customer service. Entry-level positions are available in travel agencies, tour companies, and other related organizations.
Develop Skills. International travel managers need excellent organizational, communication, and customer service skills. They must be knowledgeable about international customs and regulations, currency exchange rates, and other travel-related topics.
Take on Management Responsibilities. As an international travel manager, you will be responsible for overseeing the planning and execution of all international travel for a company or organization. You will need to coordinate with vendors, arrange bookings, and provide customer service.
Stay Up-to-Date. The travel industry is constantly changing, so it is important to stay up-to-date on industry trends and technologies. Attending conferences, reading trade publications, and networking with other professionals can help you stay informed.

As an international travel manager, it is essential to ensure that travel plans are reliable and efficient. To achieve this, proper planning and research is essential. This includes researching the best flight deals, comparing different airline prices, and booking accommodations in advance.

having a backup plan in case of unforeseen circumstances is important, as it can help to minimize any potential disruptions to the travel itinerary. Finally, utilizing the services of a reputable travel agency can help to ensure that all aspects of the trip are handled in a professional manner, providing peace of mind for the traveler. With proper planning, research, and utilizing the services of a respected travel agency, an international travel manager can ensure that the travel experience is both reliable and efficient.

You may want to check Online Travel Consultant, Travel Document Specialist, and Business Travel Specialist for alternative.

Job Description

Develop and implement international travel policies and procedures.
Monitor and analyze international travel trends and make recommendations for cost savings and efficiency.
Negotiate with vendors to secure the best rates and services for international travel.
Develop and manage travel budgets.
Manage relationships with corporate travel providers, airlines, and other vendors.
Coordinate international travel needs with internal departments and external vendors.
Monitor and evaluate traveler feedback to ensure satisfaction with travel services and products.
Prepare and monitor monthly expense reports for international travel.
Monitor international travel laws and regulations and ensure compliance.
Develop emergency response plans for international travelers.
Manage international travel risk mitigation plans and processes.
Liaise with foreign consulates and embassies regarding visas, passports, and other travel documents.
Provide training to employees on international travel policies and procedures.

Skills and Competencies to Have

Knowledge of international travel regulations, policies and procedures.
Understanding of international customs, visas and immigration requirements.
Excellent organizational skills and attention to detail.
Outstanding customer service and communication skills.
Ability to work independently or as part of a team.
Ability to handle complex and challenging situations.
Proficient in the use of computer software and applications.
Ability to create and maintain effective working relationships with internal and external stakeholders.
Ability to assess risks and develop strategies to mitigate them.
Excellent problem-solving skills with the ability to think quickly and act decisively.
Ability to manage multiple projects simultaneously and prioritize tasks accordingly.
Strong negotiation and budget management skills.

International travel managers must possess a wide range of skills in order to be successful. The most important skill for an international travel manager is the ability to effectively manage people and resources. This includes having strong organizational, problem-solving and communication skills.

They must be able to coordinate with different teams, both within their organization and with external partners, to ensure successful travel arrangements. they must possess a strong understanding of different cultures and customs, as well as an ability to anticipate potential issues before they arise. This requires an effective capacity to handle complex and unpredictable situations in order to ensure that all parties involved are satisfied.

Furthermore, international travel managers need to have a good understanding of international laws and regulations regarding visas, passports, and health requirements. All of these skills combined contribute to a successful international travel experience for customers, managers, and partners alike.

Air Charter Broker, Travel Procurement Specialist, and Student Travel Consultant are related jobs you may like.

Frequent Interview Questions

What experience do you have in international travel management?
How do you stay up-to-date on regulations and laws related to international travel?
What strategies do you use to ensure that travelers stay within budget?
Describe a time when you had to manage an international travel emergency.
What challenges do you anticipate in this role?
What methods do you use to ensure the safety of travelers?
Describe your experience with planning multi-destination trips.
How do you handle difficult situations while managing international travel?
What methods do you use to stay organized with multiple travel requests?
How do you handle working under tight deadlines?

Common Tools in Industry

Flight Booking Software. A software tool used to book flights, manage ticket prices and availability, and track itineraries. (e. g. Sabre)
Online Travel Agencies. Web-based platforms that provide customers with access to a variety of travel services, including hotel, flight, and car rental bookings. (e. g. Expedia)
Travel Management Platforms. Software tools for businesses to manage their corporate travel program, including budgeting, policy management, reservations, and reporting. (e. g. Concur)
Hotel Management Software. A software tool used to manage hotels, track bookings and reservations, and generate reports. (e. g. Cloudbeds)
Tour Operator Software. A software tool used to manage tour operations, including customer bookings, payments, and inventory management. (e. g. Rezdy)
Airline Reservation Systems. Automated systems used to manage airline operations, including ticketing and reservations. (e. g. Amadeus)
Expense Management Software. A software tool used to manage employee expenses, including tracking and reporting of spending data. (e. g. Certify)
Travel Insurance Platforms. Web-based platforms providing customers with access to a variety of travel insurance policies, including medical coverage and cancellation protection. (e. g. World Nomads)

Professional Organizations to Know

Global Business Travel Association (GBTA)
Society of Government Travel Professionals (SGTP)
National Business Travel Association (NBTA)
International Air Transport Association (IATA)
Global Professional Travel Network (GPTN)
National Association of Corporate Travel Executives (NACTE)
International Association of Corporate Travel Executives (IACTE)
Association of Corporate Travel Executives (ACTE)
Institute of Travel Management (ITM)
World Tourism Organization (UNWTO)

We also have International Tour Director, Tour Guide & Travel Escort, and Domestic Travel Agent jobs reports.

Common Important Terms

Airline Ticketing. The process of booking airline tickets for passengers to travel.
International Travel. Travel that takes place outside one's home country.
Itinerary Planning. The process of creating a travel plan that outlines the route, accommodations, and activities for a trip.
Visa Applications. The process of applying for the necessary paperwork to travel to a foreign country.
Airport Services. Providing assistance for travelers at airports including check-in, baggage handling, and security services.
Customs Regulations. Rules and regulations governing the import and export of goods between countries.
Currency Exchange. The process of exchanging one type of currency for another.
Travel Insurance. Coverage that protects travelers from financial losses due to unexpected events such as illness, injury, or lost baggage.

Frequently Asked Questions

What is an International Travel Manager?

An International Travel Manager is responsible for overseeing and managing all aspects of international travel for their organization, such as booking flights, accommodations, and other travel-related services.

What skills are necessary to be an International Travel Manager?

An International Travel Manager should have strong organizational, customer service, problem-solving, and communication skills. They should also have an understanding of international travel regulations and be able to use travel management software.

What is the typical salary for an International Travel Manager?

The average salary for an International Travel Manager is about $60,000 per year.

What are the duties of an International Travel Manager?

The duties of an International Travel Manager include researching and booking flights and accommodations, managing travel expenses, preparing travel documents, providing travel assistance to travelers, and ensuring compliance with international travel regulations.

What type of responsibilities do International Travel Managers have?

International Travel Managers have the responsibility of ensuring the safe and efficient travel of their organization's personnel. This includes managing the booking of flights and accommodations, researching travel regulations and requirements, and providing customer service to travelers. Additionally, they must keep track of travel expenses and ensure compliance with international travel regulations.

Web Resources

International Travel | Travel Management Services | The travel.utexas.edu
International Travel - California State University, Dominguez Hills www.csudh.edu
International Travel | Travel Services | University of Arkansas travel.uark.edu