How to Be International Travel Consultant - Job Description, Skills, and Interview Questions

Jul 18, 2020 / 6 Minutes Read / By Albert

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As an international travel consultant, it is important to be knowledgeable about the various destinations, regulations, and requirements for travelling abroad. Understanding the cause and effect relationships between these elements helps to ensure successful and safe travel for clients. For example, knowing the visa requirements for a particular destination can help to avoid delays or even denial of entry.

having a clear understanding of the local currency and exchange rates can save time and money when making purchases. Furthermore, being aware of cultural nuances can help to ensure that travelers remain respectful and understanding of the local people and their customs. By understanding and utilizing the cause and effect relationships between the various elements of international travel, consultants can provide clients with the best possible experience.

Steps How to Become

Obtain a Bachelors Degree. To become an international travel consultant, the first step is to obtain a bachelors degree in tourism or a related field. This degree will provide you with the necessary knowledge and skills to work in the travel industry.
Obtain Professional Certification. The next step is to get certified by a professional organization, such as the International Air Transport Association (IATA). This certification will give you the credentials and knowledge to work as an international travel consultant.
Join a Professional Association. Once you have obtained your certification, you should consider joining a professional association, such as the International Society of Travel Agents (ISTA). This will provide you with access to resources and networking opportunities that will help you in your career.
Gain Experience. It is important that you gain experience in the travel industry before you can become an international travel consultant. This can include working as a travel agent, tour guide, or working in customer service for an airline or other travel related company.
Start Your Own Business. Once you have gained the necessary experience and have established your credentials, you can start your own business as an international travel consultant. This may involve setting up your own website, creating marketing materials, and networking with other professionals in the industry.
Stay Current on Trends. As an international travel consultant, it is important that you stay up to date on trends in the industry. This can include researching new destinations, learning about different cultures, and staying current on changes in the industry.

Travel consultants must keep up to date and competent in order to remain competitive in the industry. It is important to stay abreast of the latest developments in travel, such as new routes, visa requirements, and attractions. reading travel-related magazines, websites, and blogs can provide useful information.

Staying in contact with local and international travel contacts can help to remain current on the industry. Furthermore, attending training seminars and conferences can also help to increase knowledge and maintain a competitive edge. Finally, developing relationships with travel suppliers and partners can provide invaluable insights into the industry.

By utilizing these strategies, international travel consultants can ensure they are knowledgeable and up to date on the latest travel trends.

You may want to check Travel Document Specialist, Travel Procurement Specialist, and Online Travel Consultant for alternative.

Job Description

Provide advice and assistance to customers regarding travel arrangements and destinations.
Create custom itineraries, book flights, hotels, rental cars and other travel services.
Research and recommend travel destinations and activities.
Utilize knowledge of local customs and cultures in order to make recommendations.
Respond to customer inquiries via phone, email or in-person.
Negotiate prices with suppliers and vendors in order to secure the best deals for customers.
Handle customer complaints and resolve any issues that may arise.
Keep up-to-date on industry developments and changes in regulations, policies, and technologies.
Monitor customer satisfaction and provide feedback to management.
Keep accurate financial records of customer payments and refunds.

Skills and Competencies to Have

Excellent interpersonal and customer service skills
Knowledge of foreign cultures and customs
Attention to detail and problem-solving skills
Knowledge of booking software, airline reservations systems and other related travel technology
Ability to work independently and as part of a team
Ability to multi-task and meet deadlines
Working knowledge of travel regulations, immigration laws and passport/visa requirements
Excellent communication skills, both verbal and written
Ability to think quickly and adjust to changing customer needs
Working knowledge of the geography of the world
Proficiency in using computers and the internet for research and communication
Knowledge of foreign languages is beneficial

Being an international travel consultant requires a unique set of skills and knowledge. One of the most important skills to have is an understanding of the different cultures, customs, and languages of the countries that a consultant is advising clients on. A successful international travel consultant must be able to communicate effectively with customers from all over the world, and must be able to answer any questions they may have.

a consultant must have an in-depth understanding of the regulations and laws governing international travel, so that they can ensure that their clients comply with all relevant requirements. It is also important for a consultant to have extensive knowledge about the types of transportation, accommodation, and activities that clients may encounter on their travels. Finally, the ability to stay organized and manage a clients budget is key to success in this role.

With these skills and knowledge, an international travel consultant can help their clients make the most out of their travels and ensure a safe and enjoyable experience.

Travel and Tourism Officer, Student Travel Consultant, and International Business Travel Consultant are related jobs you may like.

Frequent Interview Questions

What experience do you have working as an international travel consultant?
How do you stay up to date on the latest travel trends and regulations?
Describe a situation in which you had to adjust quickly to a customers travel needs.
How do you handle difficult customers and their complaints?
What do you consider to be the most important skills for a successful international travel consultant?
How do you prioritize tasks when handling multiple bookings?
What strategies do you use to ensure customer satisfaction when booking international travel?
What challenges have you faced when dealing with clients from different cultures and backgrounds?
How do you handle stress and tight deadlines in the workplace?
What strategies do you use to stay organized when scheduling multiple bookings?

Common Tools in Industry

GDS System . Global Distribution System used to book airline tickets, hotel stays, and other travel related services. (eg:Amadeus)
Travel Agency Software . Software that helps travel agents manage their business such as customer accounts, reservations and ticketing. (eg:Travefy)
Travel Research Tools . Technology to help travel consultants search for the best fares and services for their clients. (eg:Kayak)
CRM Software . Customer Relationship Management software that helps travel consultants better understand their customers and deliver a more tailored experience. (eg:Salesforce)
Trip Planning Tools . Technology to help travel consultants plan and organize trips faster and more efficiently. (eg:TripIt)
Communication Tools . Software that helps travel consultants communicate with customers quickly and easily. (eg:Slack)

Professional Organizations to Know

American Society of Travel Agents (ASTA)
International Air Transport Association (IATA)
International Association of Travel Agents Networks (IATAN)
Cruise Lines International Association (CLIA)
International Federation of Tour Operators (IFTO)
Federation of Tour Operators (FTO)
World Tourism Organization (WTO)
Adventure Travel Trade Association (ATTA)
US Tour Operators Association (USTOA)
Society of Incentive Travel Executives (SITE)

We also have Tour Operator & Destination Management Professional, Air Cargo Agent, and Corporate Travel Agent jobs reports.

Common Important Terms

Flight Booking. The process of reserving a seat on a plane for a specific destination.
Hotel Booking. The process of reserving a room in a hotel.
Car Rental. The process of renting a vehicle for a specified amount of time.
Travel Insurance. Insurance coverage for medical expenses, trip cancellation, and lost or damaged baggage while traveling.
Visa Assistance. Assistance in obtaining visas and other documents necessary to travel to a foreign country.
Tour Packages. Pre-arranged packages that include transportation, lodging, activities, and other services for travelers.
Cruise Bookings. The process of reserving a cabin on a cruise ship for a specific voyage.
Exchange Rates. The rate at which one currency can be exchanged for another currency.
Currency Conversion. The process of converting one currency into another currency at an exchange rate.
Customs and Immigration. The process of entering a foreign country, including paperwork and regulations.

Frequently Asked Questions

What is the primary role of an International Travel Consultant?

The primary role of an International Travel Consultant is to provide customers with advice and guidance on travel arrangements, including flights, accommodation, car rentals, insurance, visas, and other related services.

Does an International Travel Consultant need to be certified?

Yes, an International Travel Consultant must be certified by a recognized professional organization such as the Institute of Certified Travel Agents (ICTA) or the International Air Transport Association (IATA).

What qualifications are necessary to become an International Travel Consultant?

Generally, to become an International Travel Consultant, a person must have at least a high school diploma and have completed a recognized travel agent course. Depending on the country, additional qualifications such as language proficiency may also be required.

What type of experience is required for an International Travel Consultant?

Generally, an International Travel Consultant should have at least two years of experience in the travel industry or related field. This experience can include working as a travel agent, tour operator, or other related role.

What are some of the skills needed to be successful in an International Travel Consultant role?

Successful International Travel Consultants need good organizational skills, excellent communication skills, and a thorough understanding of international travel regulations. They must also have excellent customer service skills and be able to effectively manage multiple tasks simultaneously.

Web Resources

International Travel Consultant Salary and Job Outlook - Open www.opencolleges.edu.au
International Travel | Travel Services - University of Kansas travel.ku.edu
International Travel | Travel Services | University of Arkansas travel.uark.edu