How to Be Internal Investigations Specialist - Job Description, Skills, and Interview Questions

The rise in internal investigations specialist has been a direct result of the heightened need for companies to ensure compliance with laws and regulations. With the increase in complexity of regulations, organizations have sought out the services of these specialists to conduct investigations into any potential violations of legal or internal requirements. These experts are trained to identify any issues and provide solutions to them, so that the company can remain compliant and continue to operate without disruption. Additionally, internal investigations specialist can help organizations protect themselves from reputational damage, financial losses, and potential legal ramifications.

Steps How to Become

  1. Earn a Bachelor’s Degree. Most employers prefer candidates with a bachelor’s degree in a field such as criminal justice, law enforcement, public administration, or a related field.
  2. Gain Experience. The best way to prepare for an internal investigations specialist position is to gain experience in the field. Consider internships or volunteer opportunities at law enforcement agencies.
  3. Obtain Professional Certifications. Professional certifications can help you stand out from other candidates and demonstrate your commitment to the profession. The International Association of Professional Security Consultants offers several certifications for internal investigations specialists, including Certified Internal Investigations Specialist (CIIS) and Certified Corporate Investigations Professional (CCIP).
  4. Build a Network. Networking is an essential part of finding a job in the field of internal investigations. Consider joining professional organizations, attending conferences, and connecting with other professionals in the field.
  5. Get Licensed. Depending on the type of investigations you plan to specialize in, you may need to seek licensure from the relevant state or federal agency. For example, private investigators must obtain a license from the state in which they operate.

Organizations that want to stay ahead and efficient when conducting internal investigations must continually update their processes and procedures. By taking proactive steps such as investing in training for staff members, utilizing the latest technology and tools, and creating an effective system for communication and documentation, organizations can ensure that their investigations are accurate and timely. organizations should strive to create a culture of compliance by developing clear policies and guidelines, promoting a safe and open workplace, and encouraging employees to report any issues they may encounter.

Finally, having an independent and impartial investigator can help to ensure that the investigation is unbiased and professional. By taking these preventative steps, organizations can maintain their efficiency and remain ahead of the curve when conducting internal investigations.

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Job Description

  1. Conduct investigations into allegations of employee misconduct, including but not limited to fraud, violations of policy, and ethical violations.
  2. Plan, organize and execute fact-finding interviews with witnesses and employees involved in investigations.
  3. Collect, analyze and interpret data related to investigations.
  4. Identify appropriate resolution for cases and make recommendations for corrective action.
  5. Prepare detailed investigative reports summarizing findings and conclusions.
  6. Prepare and present investigative briefings to senior management.
  7. Develop and implement procedures for investigation process.
  8. Maintain awareness of trends in internal investigations and legal developments that may affect investigations.
  9. Keep abreast of and ensure compliance with applicable laws, regulations, and company policies.
  10. Provide guidance and advice to management on complex investigations, risk management and compliance issues.

Skills and Competencies to Have

  1. Excellent communication and interpersonal skills
  2. Discretion and sound judgment
  3. Highly organized and detail-oriented
  4. Thorough knowledge of applicable legal requirements, regulations, and guidelines
  5. Advanced knowledge of investigative techniques and processes
  6. Strong analytical, problem solving, and research skills
  7. Proficient in Microsoft Office Suite and other relevant software
  8. Ability to work independently and manage multiple projects
  9. Ability to remain objective throughout an investigation
  10. Ability to interview witnesses and suspects effectively
  11. Ability to analyze and interpret evidence
  12. Ability to prepare reports in an accurate and timely manner
  13. Ability to negotiate and mediate conflicts

An effective Internal Investigations Specialist must possess a range of skills to be successful. The most important of these is strong communication skills. Having the ability to effectively communicate with all parties involved in an investigation is essential to gathering accurate information and reaching a conclusion.

they must have excellent analytical skills in order to assess the facts gathered and draw logical conclusions. Finally, they must be proficient in the law and regulations related to their investigations. These skills combined allow Internal Investigations Specialists to effectively uncover the truth and provide meaningful advice to their organization.

As a result, this allows organizations to make informed decisions and take appropriate action that is in line with their policies and regulations.

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Frequent Interview Questions

  • What prior experience do you have conducting investigations?
  • What investigative techniques do you use to uncover the truth?
  • How do you handle confidential information when conducting investigations?
  • How would you go about researching and gathering evidence?
  • How do you handle difficult witnesses or reluctant participants in your investigations?
  • What challenges have you faced while conducting investigations and how did you successfully address them?
  • What steps do you take to ensure the accuracy and validity of evidence obtained during an investigation?
  • What experience do you have working with law enforcement and other external agencies during investigations?
  • Describe how you document findings and prepare reports for internal review and outside agencies.
  • How do you stay up-to-date with relevant laws and regulations related to internal investigations?

Common Tools in Industry

  1. Data Analytics Platforms. Platforms used to analyze large volumes of data, such as customer records and internal audit documents, in order to detect patterns or anomalies (eg: Splunk).
  2. Social Media Monitoring Tools. Tools used to monitor social media activity of the company and its employees for potential misconduct (eg: Brandwatch).
  3. E-Discovery Software. Software used to search electronic data sources for evidence related to internal investigations (eg: Nuix).
  4. Case Management Software. Software used to keep track of an investigation’s progress, evidence, and other pertinent information (eg: CaseMap).
  5. Employee Interview Tracking Tools. Tools used to record, organize, and store employee interviews during an internal investigation (eg: Interview Exchange).

Professional Organizations to Know

  1. American Bar Association
  2. National Association of Professional Investigators
  3. International Association of Special Investigation Units
  4. International Association of Risk and Compliance Professionals
  5. Association of Certified Fraud Examiners
  6. International Association of Internal Auditors
  7. Association of Certified Anti-Money Laundering Specialists
  8. National White Collar Crime Center
  9. National Association of Legal Investigators
  10. National Association of Professional Process Servers

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Common Important Terms

  1. Chain of Custody. The process of documenting the movement of evidence from the time it is collected, to the time it is presented in court (if necessary).
  2. Evidence Preservation. The process of protecting and preserving evidence for use in a criminal investigation or court proceedings.
  3. Interviewing Techniques. A set of strategies used by internal investigators to elicit information from witnesses and suspects. It includes techniques such as open-ended questions, leading questions, and the use of body language.
  4. Evidence Collection. The process of gathering evidence for use in an investigation or court proceedings. This includes physical evidence such as documents, fingerprints, photographs, and audio recordings, as well as testimonial evidence such as witness statements and confessions.
  5. Report Writing. The process of writing a detailed report on the findings of an internal investigation. Reports should include facts, observations, conclusions, and recommendations.
  6. Computer Forensics. A branch of forensics which involves the examination of digital evidence found in computers and other electronic devices.
  7. Surveillance. The practice of monitoring a person or area to gather evidence related to an investigation.

Frequently Asked Questions

What is the primary responsibility of an Internal Investigations Specialist?

The primary responsibility of an Internal Investigations Specialist is to investigate potential violations of laws, regulations and corporate policies within their organization.

What qualifications are required to become an Internal Investigations Specialist?

To become an Internal Investigations Specialist, one typically requires a bachelor's degree in criminal justice, law enforcement, business administration or a related field. Additionally, some organizations may require experience in auditing, accounting, law enforcement or other related fields.

What skills are necessary to be effective as an Internal Investigations Specialist?

Effective Internal Investigations Specialists must have excellent communication and interpersonal skills, as well as the ability to write detailed reports. Additionally, they must have strong analytical and problem solving skills, be able to conduct interviews and interrogations, and possess a thorough understanding of relevant laws and regulations.

What tools and resources do Internal Investigations Specialists rely on?

Internal Investigations Specialists rely on a variety of tools and resources when conducting investigations. These include specialized software programs for document review, forensic accounting techniques, data analysis tools, and other investigative techniques such as undercover operations and surveillance.

What is the average salary of an Internal Investigations Specialist?

According to PayScale, the average salary for an Internal Investigations Specialist is $67,692 per year. Salaries can vary based on experience, location and other factors.

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