How to Be Healthcare Technology Manager - Job Description, Skills, and Interview Questions

Jun 3, 2020 / 5 Minutes Read / By Albert

How to Become

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The adoption of healthcare technology has been a major game changer for the healthcare industry. With the help of healthcare technology managers, hospitals, clinics, and other healthcare organizations have been able to reduce costs, increase efficiency, and improve the quality of patient care. These healthcare technology managers are responsible for designing, implementing, and managing the technology systems used in healthcare settings.

As a result of their efforts, healthcare organizations can reduce paperwork by streamlining processes like billing, scheduling, and patient records. They also help create secure networks for the sharing of patient information and data, which can improve the accuracy of diagnosis and treatment plans. healthcare technology managers often help to integrate new technologies into existing systems, allowing for better communication and collaboration between doctors, nurses, and other medical staff.

the presence of healthcare technology managers helps to ensure that all stakeholders involved in the delivery of healthcare are working together to provide the best possible service.

Steps How to Become

Obtain a Bachelor's Degree. To become a healthcare technology manager, individuals must first obtain a bachelor's degree in a related field, such as health information technology, health information management, or computer science. Those with an associate degree in a related field may also be considered for these positions.
Acquire Professional Certifications. Many employers require healthcare technology managers to possess one or more professional certifications. Common certifications for this position include Certified Healthcare Technology Manager (CHTM) and Certified Professional in Healthcare Information and Management Systems (CPHIMS).
Gain Experience. To become a healthcare technology manager, individuals must gain at least two years of experience working in healthcare information technology management. This could include positions such as computer systems analyst, project manager, or software developer.
Obtain Licensure. Some states require healthcare technology managers to obtain licensure in order to practice. Requirements vary by state, but they generally include passing an exam and completing continuing education courses.
Stay Up-to-Date on Technology. Healthcare technology managers must stay up-to-date on advances in healthcare technology to ensure their facility is using the most effective methods and systems. They should also attend conferences, workshops, and seminars focused on healthcare technology topics.

The healthcare technology manager is a professional who is trained and qualified to manage the implementation, maintenance, and operation of healthcare technology systems. To become a healthcare technology manager, one must possess an advanced degree in healthcare technology or a related field, such as information technology, computer science, or business administration. They must also have experience in healthcare technology or related areas and be knowledgeable in the specific software and hardware used in the healthcare setting.

they must have strong communication skills, be able to work effectively with a team, and possess excellent problem-solving capabilities. Having these qualifications can lead to a successful career in managing healthcare technology systems, which can improve patient care, reduce operational costs, and create a more efficient and effective healthcare system.

You may want to check Health Care Quality Analyst, Health Care Administrator, and Health Care Technician for alternative.

Job Description

Develop and implement technical strategies for healthcare organizations
Design, implement and maintain technical infrastructure for medical services
Oversee and manage IT projects to ensure timely completion of healthcare technology initiatives
Analyze current technology systems and recommend improvements to increase efficiency
Manage budget and resources for healthcare technology projects
Monitor legal and compliance regulations related to healthcare technology
Develop software applications and system integrations to streamline healthcare processes
Ensure the security of healthcare networks and systems
Train healthcare personnel on the use of new technologies
Lead teams of IT professionals in the development, implementation and maintenance of healthcare systems

Skills and Competencies to Have

Knowledge of healthcare technology systems, processes, and regulations
In-depth understanding of hardware and software systems
Experience with developing and implementing technology solutions
Project management skills
Excellent communication and interpersonal skills
Ability to troubleshoot technical issues
Strong leadership and organizational skills
Capacity to manage multiple projects simultaneously
Ability to create and implement technology strategies
Knowledge of budgeting and finance

Being a successful Healthcare Technology Manager requires a range of critical skills. Most importantly, an effective manager must have a comprehensive understanding of the healthcare industry and its technology. They must be able to identify potential risks and ensure that the technology is properly implemented and maintained in order to meet the organizations goals.

they must be able to effectively communicate and work collaboratively with all stakeholders, including staff, vendors, and clients. Finally, they must have strong organizational, problem-solving, and analytical skills to properly manage complex projects and prioritize tasks. When these skills are combined, it allows healthcare technology managers to successfully use technology to improve patient care outcomes, reduce costs, improve efficiency, and drive innovation in healthcare.

Health Educator, Public Health Physician, and Healthcare Research Scientist are related jobs you may like.

Frequent Interview Questions

What experience do you have managing healthcare technology systems?
How do you stay up-to-date with new technologies in the healthcare field?
What strategies do you use to ensure that healthcare technology is secure and compliant with applicable regulations?
Describe a project you have managed in the healthcare technology field.
What challenges have you faced when managing or implementing healthcare technology solutions?
How would you handle a situation where two departments have conflicting needs for their healthcare technology solutions?
What strategies do you use to ensure user adoption of healthcare technology solutions?
Describe a time when you had to troubleshoot a complex healthcare technology issue.
How do you set goals and measure performance for healthcare technology projects?
What processes do you use to manage and monitor vendor relationships for healthcare technology solutions?

Common Tools in Industry

Electronic Health Record (EHR) System. A comprehensive medical record system designed to store patient information digitally and securely. (e. g. Epic, Cerner)
Telemedicine Platform. A software platform that enables healthcare providers to communicate with patients remotely using video or audio technology. (e. g. Teladoc, Amwell)
Analytics Software. A software platform that collects, stores and interprets healthcare data to help healthcare providers make informed decisions. (e. g. IBM Watson Health, Microsoft HealthVault)
Clinical Decision Support System (CDSS). A computer program that helps healthcare providers make decisions by providing evidence-based recommendations and guidance. (e. g. UpToDate, Medscape)
Medical Imaging Software. A software platform that enables healthcare providers to view and analyze images obtained from diagnostic tests such as X-rays, ultrasounds and MRI scans. (e. g. OsiriX, XIERA)
Patient Portal. A web-based platform that provides patients with secure access to their health information and allows them to communicate with their healthcare providers. (e. g. MyChart, MyHealth)
Practice Management Software. A software platform that helps healthcare providers manage their practice, including scheduling, billing and reporting. (e. g. Athenahealth, Practice Fusion)

Professional Organizations to Know

Healthcare Information and Management Systems Society (HIMSS)
American Health Information Management Association (AHIMA)
Healthcare Information Systems Professional Association (HISPA)
American Medical Informatics Association (AMIA)
National Health Information Technology Collaborative (NHITC)
Association for the Advancement of Medical Instrumentation (AAMI)
American Association of Colleges of Nursing (AACN)
Association for Professionals in Infection Control and Epidemiology (APIC)
Health IT Now Coalition
National eHealth Collaborative (NeHC)

We also have Clinical Nurse Specialist, Health Data Scientist, and Health Information Technician jobs reports.

Common Important Terms

Clinical Information Systems (CIS). A system that stores, retrieves, and manages patient information and medical records.
Electronic Health Records (EHR). A digital version of a patients medical history that is accessible to all healthcare providers.
Health Information Exchange (HIE). A secure platform that allows healthcare providers to access and share patient health data electronically.
Telemedicine. The use of technology to provide medical advice and services remotely.
Practice Management Software (PMS). A software application used by healthcare providers to manage their practices, such as scheduling appointments and billing patients.
Personal Health Records (PHR). A record of a patients health information that is maintained by the patient themselves.
Medical Imaging Systems. Technology used to capture visual images of a patients body for diagnosis and treatment.
Clinical Decision Support Systems (CDSS). A computer-based system that helps healthcare providers make decisions about patient care.
Data Analytics. The process of examining large amounts of data in order to draw conclusions and make predictions.
Artificial Intelligence (AI). The use of computer algorithms to mimic human behavior and solve complex problems.

Frequently Asked Questions

Q1: What is a Healthcare Technology Manager? A1: A Healthcare Technology Manager is an IT professional responsible for the implementation, maintenance, and support of healthcare technology systems. Q2: What responsibilities do Healthcare Technology Managers have? A2: Healthcare Technology Managers are responsible for overseeing the installation and maintenance of IT systems, training users, troubleshooting technical issues, and ensuring the security and reliability of healthcare systems. Q3: What qualifications are required to become a Healthcare Technology Manager? A3: To become a Healthcare Technology Manager, you should possess a bachelor's degree in computer science, information technology, or a related field, as well as experience with healthcare technology and data analysis. Q4: What careers can a Healthcare Technology Manager pursue? A4: Healthcare Technology Managers can pursue careers in health IT departments of hospitals, private practices, healthcare organizations, or software companies. Q5: What is the earning potential of a Healthcare Technology Manager? A5: According to PayScale, the median salary of a Healthcare Technology Manager is $90,398 per year.