How to Be Environmental Services Manager - Job Description, Skills, and Interview Questions

The role of an Environmental Services Manager is critical to the health and safety of any organization. They are responsible for developing and implementing policies and procedures related to the maintenance and upkeep of a facility, as well as its surrounding environment. By ensuring proper waste and water management, they help preserve natural resources and reduce the risk of contamination.

In addition, they oversee the maintenance of any hazardous materials, such as paint and chemicals, to ensure they are properly stored and disposed of. Through their proactive efforts, environmental services managers help protect both the health of the people who work in the facility, as well as the environment.

Steps How to Become

1. Earn a Bachelor’s Degree. To become an environmental services manager, you must first earn a bachelor’s degree in environmental science, environmental engineering, or a related field. An undergraduate degree is required for most positions in this field.
2. Get Relevant Experience. Once you have earned your degree, you should seek out relevant work experience. Look for internships or volunteer positions at environmental organizations or agencies. You may also be able to find a part-time job in an environmental services department or related field.
3. Consider Certification. You may wish to consider certification to increase your job prospects. The National Environmental Health Association (NEHA) offers a Certified Environmental Services Manager (CESM) designation. To qualify for this certification, you must have at least seven years of professional experience in environmental services.
4. Obtain a Master’s Degree. Many employers prefer candidates with a master’s degree in environmental science or a related field. Earning a master’s degree can open up more career opportunities and help you stand out from the competition.
5. Apply for Positions. Once you have the necessary education and experience, you can begin applying for environmental services manager positions. You can find job openings on job boards, in newspapers, and through professional associations. Networking can also help you find job opportunities.

The overall success of a business depends on the skill and efficiency of its employees. For this reason, it is essential for an organization to have an effective Environmental Services Manager in place. A successful Environmental Services Manager will create an environment of collaboration and mutual respect, where everybody has the opportunity to contribute their knowledge and skills.

Such an environment is essential for maintaining a high standard of service, which in turn leads to increased customer satisfaction and better functioning of the business. It is also important for the Environmental Services Manager to stay up-to-date with the latest industry trends and practices, as well as have a clear understanding of the company’s goals and objectives. By having a highly skilled and efficient Environmental Services Manager, businesses will be able to maximize productivity, reduce costs, and provide an improved experience for their customers.

You may want to check Environmental Compliance Inspector, Environmental Compliance Manager, and Environmental Protection Officer Coordinator for alternative.

Job Description

1. Ensure that all areas of the facility are kept clean and orderly, including restrooms, lobbies, hallways, and patient rooms;
2. Oversee the maintenance of all janitorial equipment and supplies;
3. Develop and implement a preventive maintenance program for all environmental services equipment;
4. Create and enforce effective policies and procedures to ensure quality service;
5. Monitor and evaluate staff performance;
6. Create and manage the budget for environmental services;
7. Act as a liaison between the department and other departments throughout the facility;
8. Respond to customer complaints and requests promptly and professionally;
9. Develop and maintain safety protocols and training programs;
10. Ensure compliance with all applicable laws and regulations;
11. Provide reports to management on the progress of Environmental Services department;
12. Establish and maintain relationships with vendors and suppliers;
13. Maintain a safe and secure work environment for staff and patients;
14. Track inventory of supplies and equipment, ensuring that adequate levels are maintained.

Skills and Competencies to Have

1. Knowledge of environmental regulations, standards and guidelines
2. Ability to design and implement environmental management systems
3. Ability to develop, implement and monitor environmental policies and procedures
4. Ability to liaise with government agencies, contractors and other stakeholders
5. Ability to identify and assess environmental risks and develop risk management strategies
6. Ability to develop and monitor environmental performance targets
7. Knowledge of environmental auditing techniques
8. Ability to manage and analyse environmental data
9. Excellent communication and interpersonal skills
10. Excellent organisational skills
11. Ability to work effectively in a team environment
12. Ability to work independently with minimal supervision
13. Ability to work under pressure to meet deadlines
14. Knowledge of waste management systems and processes
15. Knowledge of hazardous materials management
16. Knowledge of air quality management systems
17. Knowledge of water quality management systems

Effective communication is one of the most important skills for a successful Environmental Services Manager. This is because effective communication can ensure that tasks and goals are properly understood, managed and completed in an efficient, timely and organized manner. Clear communication with team members and other stakeholders can help to ensure that the organization's environmental objectives are met, while avoiding any potential disputes or misunderstandings.

It is also beneficial in terms of creating a positive working atmosphere, as clear communication can help to foster trust and respect amongst team members. Furthermore, effective communication can also help to improve relations with external parties, such as regulatory agencies, helping to ensure that any legislation or regulations are met and maintained. these communication skills are essential for the successful management of an environmental services team.

Environmental Protection Officer, Environmental Health Officer, and Environmental Restoration Coordinator are related jobs you may like.

Frequent Interview Questions

• What experience do you have managing environmental services teams?
• How do you ensure compliance with environmental regulations and standards?
• What strategies do you use to motivate environmental services staff?
• How do you build effective relationships with regulatory agencies and other stakeholders?
• What processes do you have in place to ensure quality control in environmental services?
• How do you handle difficult situations, such as emergencies or hazardous material spills?
• How do you stay up to date on changes in environmental regulations and standards?
• How do you prioritize tasks and delegate responsibilities to environmental services staff?
• What strategies do you use to reduce operating costs for environmental services?
• How do you measure the success of environmental services operations?

Common Tools in Industry

1. Database Management System. A software system that is used to store, organize, and manage data (e. g. Microsoft Access).
2. Facility Management Software. Software that helps manage the day-to-day operations of a facility (e. g. Hippo CMMS).
3. Environmental Monitoring Software. Software that helps monitor environmental conditions such as air quality, temperature, and humidity (e. g. EnviroMentor).
4. Work Order Management System. Software that helps to create, track, and manage work orders to ensure efficient service delivery (e. g. KaiNexus).
5. Building Automation System. A computer-based system that automates the operation of building systems such as HVAC, lighting, and security (e. g. Siemens Desigo).
6. Project Management Software. Software that helps to manage projects, resources, and deadlines (e. g. Asana).
7. Scheduling Software. Software that helps to create and manage schedules for staff, vendors, and customers (e. g. When I Work).
8. Safety Management System. Software that helps to track safety incidents and identify risks (e. g. iAuditor).
9. Energy Management System. Software that helps to monitor and manage energy consumption (e. g. Envizi).
10. Waste Management System. Software that helps to track, monitor, and manage waste (e. g. WasteMaster).

Professional Organizations to Know

1. Association for the Healthcare Environment (AHE)
2. Cleaning Management Institute (CMI)
3. International Sanitary Supply Association (ISSA)
4. International Executive Housekeepers Association (IEHA)
5. Building Service Contractors Association International (BSCAI)
6. American Society for Healthcare Environmental Services Professionals (ASHESP)
7. National Association of Environmental Professionals (NAEP)
8. Air & Waste Management Association (A&WMA)
9. American Industrial Hygiene Association (AIHA)
10. American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)

We also have Environmental Consultant, Environmental Protection Monitor, and Environmental Consultant Manager jobs reports.

Common Important Terms

1. Housekeeping. The practice of keeping an environment clean and orderly.
2. Cleaning. The process of removing dirt, dust, and other contaminants from a surface or area.
3. Sanitizing. The process of killing microorganisms on a surface or area.
4. Maintenance. The upkeep and repair of a building or area to ensure safety and functionality.
5. Waste Management. The collection, transportation, processing, and disposal of waste materials.
6. Hazardous Material Management. The management of hazardous materials to ensure safe handling and disposal.
7. Environmental Regulations. Rules and standards that protect the environment from pollution and other harmful activities.
8. Risk Assessment. The evaluation of potential risks associated with a particular activity or process.
9. Emergency Response. The readiness to respond to an emergency situation.
10. Sustainability. The practice of using resources in a way that preserves them for future generations.

Frequently Asked Questions

What is an Environmental Services Manager?

An Environmental Services Manager is responsible for managing the environmental, health and safety programs of an organization to ensure compliance with applicable laws and regulations.

What qualifications are needed to be an Environmental Services Manager?

A Bachelor’s degree in environmental science, public health, or a related field is typically required for the position. Experience in environmental, health and safety management may also be required.

What are the duties of an Environmental Services Manager?

The duties of an Environmental Services Manager include developing policies and procedures to ensure compliance with environmental, health and safety regulations; performing risk assessments; conducting safety inspections; preparing reports; and overseeing safety and emergency response training.

How much does an Environmental Services Manager earn?

The median annual salary for an Environmental Services Manager is $70,000, according to the U.S. Bureau of Labor Statistics.

What organizations hire Environmental Services Managers?

Environmental Services Managers are hired by a variety of organizations, including manufacturing facilities, government agencies, universities and other educational institutions, healthcare providers, and environmental consulting firms.

What are jobs related with Environmental Services Manager?

• Environmental Technician Lead
• Environmental Coordinator
• Environmental Protection Scientist
• Environmental Quality Technician
• Environmental Lab Technician
• Environmental Health and Safety Manager
• Environmental Protection Specialist
• Environmental Officer
• Environmental Educator Coordinator
• Environmental Protection Administrator

Web Resources

• Environmental Services Manager - jobs.utsouthwestern.edu jobs.utsouthwestern.edu
• Environmental Manager – Career Center | Emory University careercenter.emory.edu
• Environmental Manager | Natural Resources Job Board wfscjobs.tamu.edu