How to Be Clerical Shipping Clerk - Job Description, Skills, and Interview Questions

Jul 4, 2022 / 5 Minutes Read / By Albert

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The role of a clerical shipping clerk is an important one as they are responsible for ensuring that orders are shipped in an accurate and timely manner. This can have a large effect on the success of a business, as delays in shipping can result in disgruntled customers, damage to brand reputation, and decreased profits. Clerical shipping clerks are responsible for a variety of tasks including ensuring that orders are accurately entered into a computerized system, verifying that all information is correct, organizing shipping documents and labels, and scheduling shipments.

clerical shipping clerks must be aware of the different shipping regulations and policies for different countries, and must ensure that paperwork is completed correctly in order to avoid any delays or problems with customs. the role of a clerical shipping clerk is vital to the success of a business, as it ensures that orders are shipped on time and without any issues.

Steps How to Become

Obtain a High School Diploma or GED. Most employers require a high school diploma or GED for a clerical shipping clerk position.
Gain Experience. Many employers prefer applicants with some experience in data entry, customer service, or a related field. Gaining experience in these areas can increase your chances of landing a job.
Develop Computer Skills. Since clerical shipping clerks use computers to track shipments and enter data, having computer skills is essential. Consider taking classes or training to improve your knowledge of computers.
Get Certified. Earning a certification in a related field can give you an edge over other candidates. Professional certifications are available in areas such as logistics and supply chain management.
Take a Clerical Shipping Clerk Course. Some employers may require applicants to complete a clerical shipping clerk course. Look for courses offered at local community colleges or online.

Staying ahead and competent as a Clerical Shipping Clerk requires a commitment to continual learning, attention to detail, and staying organized. By dedicating time to learning new skills and technologies, such as software applications and advanced shipping techniques, you can stay ahead of industry trends and remain up-to-date with the latest advancements. paying close attention to detail when entering and verifying data can help reduce errors and ensure accuracy.

Lastly, ensuring that records are kept in an organized manner will help streamline processes and save time in the long run. By taking these steps, Clerical Shipping Clerks can remain competent and keep their skills fresh.

You may want to check Clerical Assistant, Clerical File Clerk, and Clerical Worker for alternative.

Job Description

Receive, inspect, and record incoming shipments.
Prepare items for shipping by packing, sealing, labeling, and affixing postage.
Coordinate outbound shipments with carriers.
Update records with shipment data, including weight, charges, and space availability.
Track shipments to ensure timely delivery.
File insurance claims for damaged goods.
Respond to customer inquiries about shipments and orders.
Maintain documentation such as invoices, bills of lading, and purchase orders.
Investigate and resolve problems related to shipping errors or delays.
Prepare reports on shipping activities.

Skills and Competencies to Have

Strong organizational skills
Ability to work under pressure and meet deadlines
Excellent communication, both verbal and written
Accuracy and attention to detail
Proficiency in Microsoft Office Suite
Knowledge of shipping regulations and customs procedures
Ability to work independently and as part of a team
Ability to multitask and prioritize tasks
Knowledge of inventory control processes
Experience with order processing systems

Organizational and communication skills are essential for a successful career as a Clerical Shipping Clerk. Effective communication is necessary to ensure that shipments are sent out in a timely manner. Good organizational skills are essential to ensure that all paperwork is accurately filled out and that orders are processed efficiently.

a Clerical Shipping Clerk must be able to work quickly and accurately to ensure that shipments are sent out on time and that customers are kept satisfied. The ability to meet deadlines is also key, as missed deadlines can lead to customer dissatisfaction and loss of business. Finally, a good understanding of computer systems and software is often required to ensure the efficient processing of orders and shipments.

With these skills, a Clerical Shipping Clerk can be successful in their job and benefit their employer.

Clerical Mail Room Clerk, Clerical Records Clerk, and Clerical Stock Clerk are related jobs you may like.

Frequent Interview Questions

How much experience do you have working in a shipping department?
What processes and procedures do you use to ensure items are shipped accurately?
Describe a time when you identified an error in the shipping process and how you fixed it.
How do you prioritize tasks, given a heavy workload of multiple orders?
What methods do you use to track orders and shipments?
How do you handle customer inquiries or complaints related to shipments?
How do you resolve discrepancies between customer orders and actual shipments?
What measures do you take to ensure accurate and timely package labeling?
How do you keep up with changes in customs regulations and other shipping requirements?
What steps do you take to ensure all shipments adhere to safety and security regulations?

Common Tools in Industry

Computer. Used to access shipping software, such as UPS and FedEx, to process orders and manage shipping information. (Eg: Microsoft Office Suite)
Filing Cabinet. Used to store shipping documents, labels and other important paperwork. (Eg: Cardboard filing cabinet)
Calculators. Used to calculate shipping costs and other pricing information. (Eg: Casio or TI-84 calculator)
Label Printers. Used to print shipping labels for packages. (Eg: Dymo LabelWriter 450 Turbo)
Scales. Used to measure the weight of packages. (Eg: Ohaus Adventurer Pro AV225)
Barcode Scanner. Used to scan barcodes on packages and verify information. (Eg: Honeywell Voyager 1602g)
Phone System. Used to contact customers and vendors regarding shipping information. (Eg: Avaya IP Office 500)

Professional Organizations to Know

American Association of Professional Logisticians (AAPL)
National Association of Purchasing and Materials Management (NAPM)
International Supply Chain Management Institute (ISMI)
International Air Transport Association (IATA)
International Federation of Freight Forwarders Associations (FIATA)
Council of Supply Chain Management Professionals (CSCMP)
International Association of Refrigerated Warehouses (IARW)
Institute for Supply Management (ISM)
Warehousing Education and Research Council (WERC)
Intermodal Association of North America (IANA)

We also have Clerical Office Clerk, Clerical Administrative Assistant, and Clerical Billing Clerk jobs reports.

Common Important Terms

Freight Forwarder. A company that specializes in arranging cargo transportation, customs clearance, and other related services.
Bill of Lading. A legal document issued by a carrier to a shipper of goods that details the type, quantity, and destination of goods being shipped.
Packing List. A document describing the contents of a package, including the number and type of items, their net and gross weights, and other pertinent information.
Customs Broker. An individual or company who is authorized to act on behalf of importers and exporters in dealing with customs issues.
Manifest. A document listing the goods and quantities included in a shipment.
Inventory Management. The process of tracking and managing the goods stored in a warehouse and ensuring that the right goods are in the right place at the right time.
Distribution Network. The systems and routes used to move products from the warehouse or factory to stores or customers.
EDI (Electronic Data Interchange). The process of exchanging business documents electronically between two or more organizations.

Frequently Asked Questions

What duties does a Clerical Shipping Clerk typically perform?

A Clerical Shipping Clerk typically manages the shipping process, including preparing shipments, ensuring accurate tracking numbers, and creating shipping labels. They may also manage inventory, maintain records, and resolve customer issues related to shipping.

What qualifications are needed to be a Clerical Shipping Clerk?

To become a Clerical Shipping Clerk, you will typically need to have a high school diploma or equivalent and some experience in a similar role. Knowledge of shipping regulations, excellent organizational skills, and attention to detail is also essential.

What type of environment does a Clerical Shipping Clerk work in?

Clerical Shipping Clerks usually work in warehouses or other shipping environments. They may also work in office settings, depending on the company they work for.

How much does a Clerical Shipping Clerk typically earn?

The exact salary of a Clerical Shipping Clerk will vary depending on experience, location and the company they work for. The median salary for this role is approximately $37,000 per year.

What type of hours does a Clerical Shipping Clerk typically work?

Clerical Shipping Clerks typically work full-time hours, often with shifts that include early mornings and late nights. They may also be required to work on weekends and holidays, depending on the company and demand.

Web Resources

Shipping & Receiving Clerk | NEIU www.neiu.edu
Details - Shipping and Receiving Clerk I - Dallas College Job opportunities.dallascollege.edu
Shipping and Receiving Clerk - Pasadena City College pasadena.edu