How to Be Circus Ticket Agent - Job Description, Skills, and Interview Questions

May 27, 2022 / 4 Minutes Read / By Albert

How to Become

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The circus ticket agent plays an important role in the success of a circus performance. When a ticket agent is efficient, it can lead to a higher turnout at the event and increased profits for the circus. On the other hand, if a ticket agent is not efficient, it can lead to confusion and frustration for customers, resulting in decreased ticket sales and a lower turnout at the event.

This could have a negative effect on the circus' overall success. The ticket agent must be knowledgeable about the event, be able to explain the different ticket options, and be able to answer customer questions. They must also be able to handle multiple customers while maintaining a professional attitude.

Furthermore, the ticket agent must be able to process payments quickly and accurately in order to avoid any potential problems. Overall, the circus ticket agent plays an important role in ensuring the success of a circus performance.

Steps How to Become

Obtain a High School Diploma or GED. Most employers require ticket agents to have a high school diploma or GED.
Complete On-the-Job Training. Employers generally provide on-the-job training to teach employees how to use their ticketing software and customer service techniques.
Become Familiar with Circus Events. Depending on the circus, there can be a variety of shows and events. It is important for ticket agents to be familiar with them in order to answer customer questions.
Acquire Relevant Skills. Ticket agents need to have basic computer skills, be able to multitask, and have strong customer service skills.
Find Employment. Circus ticket agents are employed by circuses, theaters, and amusement parks. Many of these employers list job openings online or on job boards.

An effective Circus Ticket Agent must demonstrate strong customer service skills in order to effectively manage ticket sales and customer inquiries. They must also be organized, possess excellent communication skills, and be able to work well under pressure. By taking the time to analyze customer needs and responding quickly to inquiries, a Circus Ticket Agent can help customers find the best tickets for their budget and needs.

Being organized is also essential in helping the Agent efficiently manage the sales process, from taking payments to issuing tickets. Finally, having the ability to work well under pressure is key in ensuring customers are given the highest standard of service, regardless of the situation. By honing these skills, a Circus Ticket Agent can provide an efficient and skilled service to customers.

You may want to check Circus Ticket Seller, Circus Show Director, and Circus Tent Manager for alternative.

Job Description

Greet customers in a friendly and professional manner
Process ticket orders and provide ticketing services in-person or via telephone
Assist with seating guests as needed
Maintain an up-to-date knowledge of all shows, performances, and events
Balance cash drawers at the end of each shift
Answer customer inquiries and resolve complaints
Provide information on show times, seating availability, and ticket prices
Upsell concession items and other services to customers
Follow safety guidelines and maintain a safe work environment
Ensure compliance with local, state, and federal laws and regulations

Skills and Competencies to Have

Excellent customer service skills
Cash handling and accounting experience
Ability to handle multiple transactions simultaneously
Ability to work in a fast-paced environment
Strong organizational and communication skills
Ability to accurately enter information into computer systems
Knowledge of ticketing software and systems
Ability to answer customer questions and provide information
Basic math skills
Ability to work independently or as part of a team

A Circus Ticket Agent is a critical role in the circus industry. It is essential that they possess excellent customer service skills, as they are often the first point of contact for patrons. Furthermore, they must be able to communicate clearly and effectively in order to answer questions, provide information and process payments accurately.

In addition, a Circus Ticket Agent must have strong organizational skills to keep track of ticket sales and manage inventory. Lastly, a Circus Ticket Agent must be able to think quickly and handle difficult customers in a calm and composed manner. All of these skills are essential to having a successful career as a Circus Ticket Agent, as they allow them to provide an efficient and pleasant experience for customers.

Circus Clown, Circus Trapeze Artist, and Circus Fire Breather are related jobs you may like.

Frequent Interview Questions

What experience do you have with customer service?
How do you handle difficult customers?
How would you handle a situation where a customer asks for a refund?
What do you know about the services we offer at our Circus?
How do you respond to customer complaints and requests?
Have you ever worked in a ticket booth before?
Are you familiar with any ticketing software programs?
What strategies do you use to upsell products or services?
How would you handle a situation where a customer is unhappy with their ticket purchase?
Are you comfortable working in a fast-paced environment?

Common Tools in Industry

Ticketing Software. A software system to manage ticket sales, bookings, and customer data (eg: Eventbrite).
Cash Register/POS System. A system that records sales transactions and accepts payment (eg: Square POS).
Barcode Scanner. A device used to read barcodes and record data (eg: Opticon OPN-2001).
Ticket Printer. A printer used to print tickets (eg: Citizen CL-S521).
Credit Card Reader. A device that reads and processes credit card information (eg: Square Reader).
Calculator. A device used to perform mathematical calculations (eg: Casio fx-100MS).
Customer Relationship Management (CRM) Software. A software system to manage customer relationships and data (eg: Salesforce).

Professional Organizations to Know

International Association of Amusement Parks and Attractions (IAAPA)
National Association of Ticket Brokers (NATB)
International Live Events Association (ILEA)
United Ticketing Association (UTA)
North American Association of Amusement Ride Safety Officials (NAARSO)
International Association of Fairs and Expositions (IAFE)
International Festivals & Events Association (IFEA)
National Association of Concessionaires (NAC)
Professional Ticketing Association (PTA)
International Association of Venue Managers (IAVM)

We also have Circus Security Guard, Circus Master of Ceremonies, and Circus Manager jobs reports.

Common Important Terms

Ticket. A document or piece of paper that grants a person the right to admission to an event or activity.
Ticket Booth. A booth or kiosk where tickets can be purchased for an event or activity.
Concession Stand. A booth that sells food and drinks at an event or activity.
Ticket Prices. The set cost of admission to an event or activity.
Box Office. The ticket sales office at an event or activity.
Promotion Codes. Special codes used to offer discounts on tickets or concessions.
Refunds. Money given back to customers who have purchased tickets that are no longer valid or usable.
Showtimes. The times at which performances or events will begin.
Seating Chart. A diagram that shows the layout of seating in a venue.
Security Checks. Procedures used to ensure safety at an event or activity.

Frequently Asked Questions

What kind of tickets does a Circus Ticket Agent typically sell?

A Circus Ticket Agent typically sells tickets to circus shows, such as circus performances, animal shows, and acrobatics.

How much do Circus Ticket Agent tickets typically cost?

The cost of tickets sold by Circus Ticket Agents varies depending on the show and the seating arrangements. Generally, tickets are priced between $10 and $50.

What methods of payment does a Circus Ticket Agent accept?

A Circus Ticket Agent typically accepts cash, credit cards, debit cards, and checks as forms of payment.

Does a Circus Ticket Agent offer discounts or promotions?

Yes, some Circus Ticket Agents offer discounts and promotions such as group discounts or buy-one-get-one-free offers.

What is the age limit for purchasing tickets from a Circus Ticket Agent?

Generally, there is no age limit for purchasing tickets from a Circus Ticket Agent. However, some shows may have age restrictions for certain activities or performances.